Idea Cellular Complaints & Reviews

I submitted my port request on 9 may 17 with all documents for no [protected] (Delhi - ncr) and promised by the exceutive that it would be done max within 5 days. But when till 14 may i could not get signals i contacted cus care and enquired about port status. I was surprised to know that it was ported but not getting any signals. I was told to insert sim again and request 59059 for tele verfn. But on re-inserting the sim again no signals. Again on contacting cus care the same advise of re-inserting sim was given without listening to that no signals are coming for me to contact 59059. Pl look into and resolve. My alternate contact is [protected]. Idea cus care dont understand the problem.

Dear sir/madam,
As informing you that i'm the idea customer from last 12 years, due to my transfer to another place idea network tower is poor.
For that i have ported to airtel in the month of aug-16, unfortunately in airtel also the sim is not activated. Immediately i contacted to airtel customer care, they are informed that its not ported to airtel please contact with idea customer care.
I have contacted with idea customer care and they are informed its already port out from idea (Please contact with airtel customer care).
Like that from last 8 months i'm roaming like a dog to airtel and idea office.
But result is zero.

So kindly requesting you that please release my sim [protected] in idea connectivity.
My internet banking's and so many contacts are related to this number is getting problem.
Please accept my request and approve to release my no [protected].

Thanks & regards,
B rajesh
Contact no : [protected],
[protected]

I got an mms on my number [protected].
It is not opening. Whenever I click on the link it leads me to to a page which doesn't open.
I know, MMS is obsolete service. Then, Idea should have told its customers that it doesn't work. She was charged more than 30-40 Rs for it.

I just told her to port out.

Hi team,

I was one of the user of IDEA network and was using postpaid sim. I was initially into 350 pack. I was finally charged Rs 2750 on a month billing. I spoke to customer care executive about this but I didnt receive any help from them. Now I'm receiving a demad draft stating to pay the bill or there would be a case filled against me as per the law. I would not be in a position to pay the amount of Rs 2750. Kindly check and revert back. Below details FYR..

Name : Keerthan G
Phone No : [protected]

My Mb no. [protected] I didn't 't send any sms to any one but every half an hour 1₹ deduct from my main balance only today itself 20₹ deducted from my account it less from 69₹ to reach 33₹ what is happening please resolve this problem. I want my deducted money back I am approx 3year old customer if you don't resolve my problem I will complain to consumer form. This no. belongs to Chennai. My email I'd [protected]@gmail.com

I have purchase rs 90 idea recharge card. But the pin number is damage after crash. Please give me pin number to my e mail i d or recharge on my number. Please assist me to recover the pin number...

My mobile number and recharge details

Mobile number : [protected]
Serial no. Of my recharge card : [protected]
E-mail: [protected]@gmail.com

Secret pin?

It's really frustrating, continuously I am getting flash message within interval of 30 seconds. Its very irritating, several times I complaint to the costumer care then also I am receiving flash messages. Its my humble request to stop flash message on my number.
mobile number : [protected]

Hello I am using the IDEA sim more than 7 years and now suddenly my services have stopped. please do the needful as this number I am using as preliminary. Looking for your response ASAP.

Dear sir/madam,

Pls to inform you that my mob no-[protected].
It was originally by idea and last month ported to airtel bcz of best offers from airtel.

My number is now active with airtel.

Urprise to know still im getting offers message from idea and surprising bill is also coming from both subscriber.

Ir today i got a call from idea person-sultan (As per true caller) [protected] using words (Tumari himat kaise hui port karane ki) and (Tumari ab me bajata hu) by calling your friends to whome you called earlier.. Sir person is also having my old calls record also... How this is possible idea share my numbers with mafias (Sultan)

Pls help me to resolve.

1. Pls ask idea team not to chase airtel customer using threats

Rgds

Customer id[protected]
This is regarding termination of services of post paid mobile no. [protected]. A letter to terminate the
Ervices was given to the idea outlet (Mahalaxmi communication, stadium road bareilly), dated 4/11/2016.
An amount of rs. 1000/- was deposited against the bill of rs.992/- the interesting thing is that the sim
Was not being used and the plan was for rs.599/- when the sim was not being used how can services be
Availed, because the sim was not being used. Still we paid the extra amount. We were told that the
Ervices would be blocked with effect from november, but we again got a bill for the period 21feb-20th
March 2017. This is not ending and every month we get a bill of the same amount. Last bill came on 21st
April.
Please solve the matter, as we have already paid all the dues. An early response to this complaint will
Be appreciated.

On 11th May evening, I have got an SMS confirming that Idea has deducted rs 29 from mobile balance. This balance deduction message came after I complete a voice call. As I never download anything outside google play store and when the deduction message came I was in a call, naturally situation was not clear to me. So, I asked customer care why they have deducted the amount? They said that I have download a content but not give any details of the content. I explained them that I was in the middle of a voice call and how it's possible to download a content at same time? Also briefed the fact that I never download anything outside play store and never use any chargeable application. I request them that whether they will refund my money but answer was negative. I write mail to customer care and appellate authority but they have not responded. In this circumstances, requesting to look into the matter at earliest.

Since 3 months I have been requesting them to cancel deactivate my services but their retention team is trying to retain by giving fake offers but till date no waiver is given and they are literally forcing to pay bill every month.

They are not honouring my address change request also since 3 months each and every time they reject without any reason, without uninforming the customer.

They really horrible in service delivery.

In my phone i got money deducted while i was trying to check my balance. I didnt even ask for confirmation, i just got msg saying that money has been deducted, this is the worst company to stay any more. Thanks for valuable service, i am going to port to other networks. When i called to customer care that ##### was even rude - company deserves the employ.
No regrets in leaving the company

Number : [protected]
Name : Harish kumar

My mobile number is [protected]. The customer care has not resolved my complaints o[censored]nnecesarry bill charged for my data usage and they aren't providing any explaination. And moreover charged me with rs 650 by subscribing to the plan without my knowledge and then when i am not using the number. then a customer care girl calls to my family and my all other contacts and uses harsh words on them .She said that she is calling on behalf of a courier company and is saying that she will use abuse unless they provide them what she wants.Some girl named soni called from mobile number [protected].

Sir Maine 3 -4 bar customer care par call kar chuka hu..
Lekin mera net slow chal raha hai..
Aur call milao to call uthane ke bad hold karke chod dete hai koi reply nahi de rahe hai.
Sir mai request kar raha hu ki mera help kare
Please

My idea number had been deducted with rs. 29 saying dear customer thank you for downloading mydala powered deal from mydala.

Well i have not downloaded an mydala deals.. I never tryed for this #mydala refund my money
My number [protected]

Sir please my place no signal problem idea network. Then investment for new tower on place plz my humble request sir plz plz

Hi,
As a previledge customer i'm trying to draw your attention. At the time of changing the bill plan the customer service team are not explained the 3g data services hidden norms. On[protected] i had change
My bill plan from ultimate 899 to ultimate 499 for availing the data service and others. As per the recommedation from the customer service team i changed the bill plan. According to the information earlier i used lg 3g handset which has registered with the company (Idea celluar) currently, i changed the handset and using vivo 4g handset. As per the plan benefits mentioned for 3g compatible handset customer will get 1gb 3g data and for 4g handset customer will get 3gb 3g data, but still im not getting any 3gb data. Now the customer service team explained me that i will start to receive services from[protected] bill cycle date. I need yor assistance in an immediate basis. Im mentioning the complain no. 66818286.

[protected] Mobile​ no. Plzz provide address details and owner name and details as well Whatever you find out.It is to serious plzz do as soon as possible.revert all detais to my email [protected]@gmail.com or contact to [protected]

Dear sir,
My idea number is [protected].
I need my idea call detail time from 01 April 2017 to 12 May 2017. Please send to my mail id ([protected]@gmail.com) all in coming and outgoing call details number also need.

Regards,
NB