Idea Cellular Complaints & Reviews

Dear team,
I have requested for port mob-[protected], this was port on dated[protected] but sim is not revived whom sent by courier & docu. Number was not provided by telephoner. New sim get by idea store but that was not activate in last two days. This is my second bad experience with idea.

Vijay pal
[protected].

I had received legal recovery notice from SA Associates, Advocates and Solicitor from Bangalore for non payment of Idea bill for Rs.632 against A/c ID[protected] on 20.02.2017.

In this connection I have replied detailed mail for which I have not received any reply from Idea customer/Advocates. Email photo copy attached for your reference

Today I am getting call from [protected] from legal division Delhi to make the payment. I have explained him, but he is not ready to listen. He was threatening me saying that within 4 days police will come and arrest you. He was calling me so many times and for me not able concentrate to my work also. I am really getting irritate from this call.

Since I have already made the payment till the date of cancellation as per their calculation.

I request you to kindly rectify this issue at the earliest.

Thanking You
Regards
Prakash

The above connection is in the name of ms. Sujatha p. This to inform you that i have paid the monthly bill for feb-17 (Paid on 10/3/17 at 7.36 pm for rs.1272.45 thru' credit card bearing transaction id no. Hcmp[protected]), which is not updated in your records and you have charged penalty charges on the same and today 02/05/2017, you have debarred my connection. Currently, i am using the service provider 'vodafone' and from their end they had informed that connection has been debarred for non-payment. I have paid the charges on the due date. Hence, there is no necessity for penalty charges. There is no amount due as of date against my no. [protected].

Kindly look in to your records and restore my connection as soon as possible.

Regards
Sujatha p

I cannot able to use my mobile sim . i didnot use that sim for 1 month if now i try to put my sim on new phone will shows that sim name but no service is available on sim. my sim number is [protected].

Hi,
unnecessarily am getting flash messages on my mobile number and IDEA is charging for those so i don't want the flash messages on my phone.

very annoying

Regds
Rambabu
[protected]

Sir mera sim deactivet kardiya he mene bill pement kardiya to bhi sir or muje shise javab bhi ny dete he sir

Hi sir,

Here i am using idea postpaid sim. Here in my bill idea added 40 rs more and when i called at customer care than they said that i have used any gprs service, but as i remember i didn't use this type of service, and i have also active internet pack than also they are saying this charge is for browsing, any paid site, but i didn't. I will not pay this extra charge so please give attention towards my problem.

My idea sim card no[protected] was lost on 2 may 2017 at 8. Oo am. Please block this number for out going calls.

I paid my bill of idea cellular No.[protected] post paid of Rs 1430/- online but did not received an official receipt on my registered email id.

Please do the needful

Ravindra Shinde

Hi,

Through online recharge from the idea cellular site, amount of Rs. 176 (internet pack) was deducted from my bank account but recharge was unsuccessful. This has occurred twice now and I need either refund or the recharge done at the earliest. The transaction ID is [protected] for Rs.176.00 on[protected]:28:50

Make sure to prevent such occurances in the future.

Dear sir
I using idea sim card no [protected], Please i want incoming&outgoing call detail in my email id [protected]@gmail. Com. In my mobile more of the important numbers deleted so give me all details of my outgoing & incoming calls details
. I want summery of call details in 1month ago. So pls sir provide it to me as soon as possible on my email address:[protected]@gmail. Com
Thanks®ards
Mayur Kadam

Hello i am prepaid subscriber of idea in himachal. My no. Is [protected] and i am using it from last 2 months it has no network coverage in my area from the date when i am using idea

Village solangnala p. O. Palchan teh. Manali distt. Kullu pin 175103 himachal pradesh landmark (Skiing centre solangnala)

I call & complain many time in idea cus. Care regarding network coverage in this area but idea is not doing anything abt it
My complaints no are
1-[protected] on 24 april 2017
1-[protected] on 5 april 2017
1-[protected] on 21 march 2017
1-[protected] on 03 march 2017
All time i got this message that your concern for network coverage is closed this time the mentioned area is under consideration for enhancement

I dont know why idea is egnoring its custmoer plz do anything strict action on idea

Dear sir,
I am bal krishna dubey from south delhi. I'm using idea connection from last 10 years with different numbers. Sir, i ported a number (Which is [protected]) into idea postpaid in october. First of all the said person (Vendors or marketing team) spent more than one month to activate new connection, but i ignored. I gave 100 rupees for new connection they do not showed it in any bill, i requested for that but they don't. I again ignored. Again they added extra charges in my bill, then i decided that i will not pay any amount till they call me. After that they said "no you have to pay entire amount". After many conversation on phone i decided i will pay only for amount i used, "no extra charges will pay".in between my number's outgoing and incoming stopped.
Now from last three days some person calling to my contacts and saying rubbish and calling many times a day to single contact. This is a very bad thing that misuse of personal data and calling many times a day. When i calling said person they will not pickup my call. The number from which my contacts getted call are: [protected].

Add: mahakala enterprises, electronic city, bangalore.
Idea store: regd. No. No.:18/192/s/0307/2013 ([protected])

I had submitted document on 27 and asked them to change my number from postpaid to prepaid now i am not able to use my number.

Postpaid connection is blocked and no network in sim same with prepaid.
O i called customer care and got response that my document is not submitted yet.

Calling to mahakala enterprises but no answer.
Please help

My number which i asked to convert [protected] and [protected]

My name umakant samal m.no. [protected] ye no mera gum ho gya hai ise turant band krane ki kirpa kar

e apki Mahan kirpa hogi

M idea postpaid bill has a new item called "premium sms" which i dont know what is for and how they charged without my knowledge of subscribing something like that. When i called the customer care, they told it is a third party item and if i install that charges will be deducted. I am using a normal basic phone which dont have any smartphone features so that i can install something like that. In fact i haven't used the mobile data also. Dont now why idea is doing something fraud like this without informing the customer about this.

Call and sms detail
Dear Sir,

My number is [protected]
I need my idea call detail for last 2 montsh please send to my mail id all in comming and outgoing telephone number also need. my e-mail id - [protected]@gmail.com
Regards,

Sir 25-4-17 dt nadu naku msg vachindhi 395 tho recharge cheste any mobile unlimited, 70 gb, 70 days ani. E offer na number pyna undholedho ani check chesukunanu. Undhi. Customer care call chesanu. Unlimited kadhu 300 minutes per day, weekly 1200 minutes, 70 gb, 70 days e roje recharge chesukondi anaru. Recharge chesanu but adhi idea to idea & other network ki 3000 minutes 70gb, 70 days activate ayindhi. Customer care valu complaint register chesaru.4days tharvatha backend team valu call chesaru ma chethulalo ledhu meku alane undhi. Anthunaru.30-4-17 date nadu mali backend team valu call chesi me number py ila undhi anthe mari maradhu me complaint close chestamu ani chepi customer complaint clear cheyakunda close chesaru. Ipudu cc executive superior meku 70 days kadhu 56 days activate ayindhi ani cheparu. This is toooo much ila cheyadam. C c superior kondharu mari too much ga matladuthunaru. Avaru am cheyaleru ani.
Sir okasari 25-4-17 customer care call records & naku vache msg chusi e problem ni clear chesi and naku thapudu information ichina c c executive nl punishment ivavalasindhiga koruthunanu. Cc kuda calls cheykunda ipdu chesaru.
My number[protected]

I have recharged with 4g pack on my number [protected]. I am very unhappy with the speed i am getting. It's not at all 4g speed, even 2g speed is better than the speed i am receiving right now. And this is the constant problem I am facing. To people who are reading this please don't buy idea sim cards, you will be very disappointed if you experience the services of idea.
In the below pic, you can see the speed i am receiving. It's in bytes not even in kilobytes.

Dear sir
I am postpaid user of idea mobile bill and i use two idea mo numbers in one share it plan.
My usual bill amount was 1300-to 1400 /month but in the month of april my mobile increased drastically without increase in its uses and it was rs2318.95 and when i checked details of bill, one rs 900 / plan was additionally activated without my permission.
In todays era, when most of the telecommunication companies has reduced their rate of plans so drastically, charging rs 2318/ for one month bill is how fare and that is also without customers permission.
In last 20 days i registered my complain in many idea forums by writing mails and by phone, but unfortunately i do not get any solution.

Request you that please look in to the matter and do the needful so that about 1000rs amount that has charged additionally in april bill, should be deducted in my next month mobile bill and in my may month bill these extra charges of 900plan should also not charge.

For detail please find ac no - and bill no details while i have attached first page of my mo bill.
Ac no[protected]
Bill no-[protected]

Thank & regards
Prafulla awasthi