Claimed

Idea Cellular Complaints & Reviews

3.2
Updated: Oct 7, 2025
Complaints 16717
Resolved
9873
Unresolved
6844
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Idea Cellular reviews & complaints page 354

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shiril pathak
from Bengaluru, Karnataka
Apr 12, 2017
Resolved
Report
Copy
Resolved

Address: 400701

Dear sr./mam
I have a idea number of maharashtra circle "[protected]", i went to the idea office in ghansoli, navi mumbai to get it converted from postpaid to prepaid, the owner of that office took 120 rs. Extra saying as he will do 100rs. Recharge and 20 rs. Is his commission for which he didn't gave me any slip and told me to if i dont pay this amount he wont do my porting and told me to complaint anywhere i want... Still i agreed to his demands and then he told me to pay the bill the next day online so i did... But after 7 days when i went to his office he told me my process has been rejected as i didnt paid the amount but he didnt instructed me to do so before porting my number... Isn't that his job?, now i have to pay extra amount of the bill for 7 days to get porting because of him... And when i confronted him he started abusing me and threatened me of consequences.
I request you to please save your idea image by taking strict action against this "my idea store" office owner whose number is "[protected]" and address is : "sn 23, green park chs, pn 2/3, sector 3, ghansoli, thane, maharashtra 400701" so which people can look up to idea... And now will i not go to his office and will directly go to the head office.
Dec 28, 2017
Complaint marked as Resolved 
No steps Were taken
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
Idea Cellular Customer Care's response
Dear Sir,

Sorry for the trouble, our team is looking into the concern raised by you and be rest assured we will get back to you with an update shortly.

Regards
Amit
Apr 19, 2017
Updated by shiril pathak
I want strict action to be taken against him, a person who don't know how to talk to his customer have no right being a representative of anything.
Verified Support
Apr 20, 2017
Idea Cellular Customer Care's response
Dear Shiril,

As per your telecon with our customer service associate on 16th April 2017, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Sonal
Jun 01, 2017
Updated by shiril pathak
what has been done till now...does it take so much time for action?
What actions has been taken in this 20 days?
what has been done till now...does it take so much time for action?
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sourabh palkar
    Apr 12, 2017
    Report
    Copy

    Address: Pune, Maharashtra, 411038
    Website: www.ideacellular.com

    Hello,

    I have charged 499 rental extra for only day when I changed my plan, the store people did not inform me any update and procedure and they gave a new plan of 349.
    now I got a bill of 943..after I registered this complaint in idea store, some random person from idea gave me a call and without resolving the action closed the ticket.
    I fell horrible for this behavior .
    I tried calling 198 & 12345 for knowing the status and there idiotic IVR is just hopeless.
    please provide me resolution.
    My phone [protected]
    ticket no- C1-[protected]
    Idea Cellular customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prafull Daware
      from Morjim, Goa
      Apr 12, 2017
      Report
      Copy

      Address: 411019

      Dear sir my idea no is close plz my idea no [protected] wary argent information
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jaisinghal
        from Mumbai, Maharashtra
        Apr 12, 2017
        Report
        Copy

        Address: Pune, Maharashtra, 411014

        My cell No. is [protected] & I have been charged wrongly on the internet charges.

        Kindly share the revised Bill.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          KarthikeyanVictim
          Apr 12, 2017
          Report
          Copy

          Address: 600126

          I was cheated by one guy and got access to my bank account details and around Rs. 8000 got debited from my account. This is fraud.

          Amount deducted from the below source.

          IDEAMONEY POS DEBIT (TransactionId : IF[protected]) . Please ALERT ALERT ALERT all Idea users.

          This just for your information. I have contacts in Cyber Crime department. Approaching.

          Regards,
          Karthik
          Idea Cellular customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohit Sakarwal
            from Gwalior, Madhya Pradesh
            Apr 11, 2017
            Report
            Copy

            Address: Jaipur, Rajasthan, 302021
            Website: www.ideacellular.com

            I have data pack. i am browering than suddenly i got a message for "mydala" that i subcribe that service but actully i didn't. and i'm hearing "mydala" name first that time. and now company say your balance can't be refund. i want my balance (29 rupess) back in my account number.
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ashok36
              from Surat, Gujarat
              Apr 11, 2017
              Report
              Copy

              Address: Dhule, Maharashtra, 424001
              Website: www.ideacellular.com

              What an idea ????
              Today Do you have sim cards for postpaid to prepaid connection.????
              If not then please pay my bills.????
              I am not responsible for that .
              My idea postpaid number is [protected]
              From last two months you don't have sim cards???? What an IDEA???
              Ulternate number [protected]

              So i request indian consumer Complaints Forum
              Please help me in this case
              Or
              Please forward this complaint to
              Telecom regularity authority of india TRAI
              & Ministry of Telecom india.
              Idea Cellular customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                ddni
                from Mumbai, Maharashtra
                Apr 11, 2017
                Report
                Copy

                Address: Pune, Maharashtra, 411060

                I have axis bank account no **** **** *** 3899 and my contact no is [protected]. I got a call from fraudster dt[protected] and asked to share the OTP, by mistaken I have shared the OTP and amount of Rs 3599/- with ref tno ECOM PUR/IDEAMONEY/MUMBAI/110417/12:39 was debited from my account and credited to Idea money.
                Request you to kindly look into the issue and reverse the amount to axis bank.
                Idea Cellular customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  from Ponda, Goa
                  Apr 11, 2017
                  Report
                  Copy

                  Address: 403601
                  Website: [email protected]

                  I am Hameed Shaikh,

                  My Idea number [protected] (pre paid
                  )

                  I was your loyal customer for past 3 years, and I was very happy with the service provided by Idea, but last six months I dint use this number since I was in abroad for a job.

                  My idea number is deactivated and I want the number back, I called ur customer care number they told me to go to Idea store as the number is still registered in my name and its not given to anyone else till now, the customer care person told me to go with all your documents to store and get the number activated but later the store is saying they cant do anything.

                  My request to Idea cellular is, please retain your loyal customers, I am ready to pay fine for not using the number but please activated it back. I am even ready to get it done postpaid so that I can pay the bill online from anywhere.

                  Please call me on [protected], my email [protected]@gmail.com, I except Idea Cellular will help me.

                  Regards,
                  Hameed shaikh,
                  Goa.
                  Idea Cellular customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Mr. Milan Biswas
                    Apr 11, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kolkata, West Bengal, 700135

                    To,
                    the idea company,
                    dear sir/madam,
                    i am milan biswas . I get total 3 sim card . 1 st sim card . Jan 2017 ( [protected] ) and gat 2 sim card on march 2017 the number is ( [protected] / [protected] ) but unfortunaly my sim card [protected] is inactive . I do not used any day . So i requested idea cumpany please active my this number . My inactive number is [protected]
                    thanks you
                    milan biswas
                    [protected]/[protected]/[protected]
                    +2 photos
                    May 22, 2017
                    Complaint marked as Resolved 
                    Idea Cellular customer support has been notified about the posted complaint.
                    Apr 11, 2017
                    Updated by Mr. Milan Biswas
                    To,
                    the idea telocome,
                    dear sir / madam,
                    i am milan biswas . Have buy new idea sim card 2017 . At first sim card i buy jan 2017 number is [protected], 2 nd & 3 rd idea sim card i have buy on march 2017 . The number is [protected] & [protected] . But unfortunaly my one number - [protected] is inactive sim card . Do not working net work . Unfortunaly i have do not used any days . I have buy 25 rup . I requested to idea customer care . And idea telecom service please solv my sim card problem .
                    Thanks you
                    idea customer
                    milan biswas
                    c/o- late madhab bisewas
                    vill&post- pathar ghata,
                    p.S - new town, dist - north 24
                    parganas, kolkata - 700135
                    mobile no - [protected] /
                    [protected]/[protected]
                    email id - [protected]@yahoo.In
                    Verified Support
                    Apr 11, 2017
                    Idea Cellular Customer Care's response
                    Hi Milan,

                    We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                    Regards,
                    Vishal
                    Verified Support
                    Apr 12, 2017
                    Idea Cellular Customer Care's response
                    Hi Milan,

                    As per your telecon with our customer service associate on 12th April 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

                    Regards,
                    Suhas
                    Verified Support
                    Apr 20, 2017
                    Idea Cellular Customer Care's response
                    Hi Milan,

                    As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                    Regards,
                    Maroof
                    My mobile phone closed from one week.I m old customer of Idea. I have 3 no of Idea. I want to closed my all numbers.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anurag15
                      from Atraulia, Uttar Pradesh
                      Apr 11, 2017
                      Report
                      Copy

                      Address: Kanpur, Uttar Pradesh, 209401

                      Dear sir,
                      I ported my reliance GSM sim to IDEA cellular on 08 Apr 17 .My no. Is [protected].
                      Network is coming but unable to call 59059.no incoming and outgoing also plase help.i am trying to dial for televerification but there is no response.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sruthi Rakesh
                        from Basavana Bagevadi, Karnataka
                        Apr 11, 2017
                        Report
                        Copy

                        My idea number [protected], now in Dallas USA is not responding from yesterday morning.got connection once I reached Abudhabi there after no signal. Nothing will be possible without my idea.so please help me
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abdul Azeez Bim Modeler
                          from Ponnani, Kerala
                          Apr 11, 2017
                          Report
                          Copy

                          Address: 520001
                          Website: ideaonlinerecharge.com

                          I have recharged 50 rs topup on 10/04/17 on 3pm on idea online recharge website the money is deducted from bank but the recharge is not done my transaction ref no is ISBI[protected]IGABCPBMN6 please rectify this problem.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mohan Tubati
                            Apr 11, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Prakasam, Andhra Pradesh, 523002
                            Website: www.ideacellular.com

                            Hi,

                            I have changed my plan to 3G_Easy_Share_3 in month of January . I should actually get billed for 99 per month. But, I am seeing Feature charges as 999 for last couple of months.

                            Here is my idea number: [protected]

                            I am currently in abroad, and please email me on [protected]@gmail.com or contact me on +[protected] ?

                            I really don't understand what this Feature charges are. Please revert back my money.
                            May 16, 2017
                            Complaint marked as Resolved 
                            Idea Cellular customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 11, 2017
                            Idea Cellular Customer Care's response
                            Hi Mohan,

                            We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                            Regards,
                            Vishal
                            Verified Support
                            Apr 12, 2017
                            Idea Cellular Customer Care's response
                            Hi Mohan,

                            We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

                            Regards,
                            Suhas
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Johnaralappa
                              from Bengaluru, Karnataka
                              Apr 10, 2017
                              Report
                              Copy

                              Address: 560068
                              Website: Ideaedon

                              Network not is very very bad
                              Apr 10, 2017
                              Updated by Johnaralappa
                              Idea network is very bad
                              Apr 10, 2017
                              Updated by Johnaralappa
                              They asking payment of bill and they are not bother about network and they not mentioning about the customer satisfaction I tried several time to change my number from idea to other network such bad service...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Panababa
                                from Dehra Dun, Uttarakhand
                                Apr 10, 2017
                                Report
                                Copy

                                Address: 01892

                                Hello sir, i m trying to upgrade my old idea sim to 4 g sim, while in process by entering new 4g sim number to 12345 by messaging and only reply I get was invalid sim number, please help
                                Apr 10, 2017
                                Updated by Panababa
                                Need help
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kiran Ravte
                                  from Pune, Maharashtra
                                  Apr 10, 2017
                                  Report
                                  Copy

                                  Address: Pune, Maharashtra, 410015
                                  Website: Ideacellular.com

                                  I am using Idea sim cardno [protected] and i want call details of this number from December to April in my email address Thankinng you Santosh Ravte
                                  Apr 10, 2017
                                  Updated by Kiran Ravte
                                  I want call details of my no[protected] from December to March
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sonu.naushad
                                    from Gurgaon, Haryana
                                    Apr 10, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110053

                                    I got call from idea when i was trying to my postpaid number into jio, they called me and offers 12gb unlimited data #999inr which is free in your monthly rent.

                                    After that, they are denied such thing. I already logged complaints them.

                                    Request to you, please help me out in this situation.

                                    Mar-25 — c[protected]
                                    Apr-05 — c1-[protected]

                                    Please feel free to contact me, mob:[protected] email : sonu. [protected]@gmail.com
                                    May 27, 2017
                                    Complaint marked as Resolved 
                                    Idea Cellular customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 10, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Sonu,

                                    We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

                                    Regards,
                                    Maroof
                                    Verified Support
                                    Apr 11, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Sonu,

                                    As per your recent telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

                                    Regards,
                                    Naushad
                                    Verified Support
                                    Apr 22, 2017
                                    Idea Cellular Customer Care's response
                                    Hi Sonu,

                                    As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

                                    Regards,
                                    Maroof
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Mona Saxena
                                      from Ahmedabad, Gujarat
                                      Apr 10, 2017
                                      Report
                                      Copy

                                      I had lodged the complaint number of times of my phone number [protected] ( Bhopal )- Madhya Pradesh. For incoming and outgoing calla, it always shows not available on network. Your customer care executive says network is OK but my problem is not resolved.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        satyapalyadav
                                        from Pune, Maharashtra
                                        Apr 10, 2017
                                        Report
                                        Copy

                                        Address: Pune, Maharashtra, 413133
                                        Website: www.ideacellular.com

                                        Name: Satyapal B Yadav
                                        Phone No: [protected]
                                        Communication Id C1-[protected]
                                        I tried communicating to the customer service but new Sim(given by MY IDEA Store, Baramati, Pune) not getting activated after 5 days.
                                        Not getting satisfactory service.
                                        Kindly look into it.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit