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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 356

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H
Harsh.Kumar07
from Samastipur, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MNP issues in from BSNL to IDEA

Address:854301
Website:Ideacellular.com

I had ported my sim from bsnl to idea on 01/04/2017 by submitting all the necessary documents. I received a message from idea on my bsnl sim on 06/08/2017 that I can call 59059 for tele-verification after 23:17:00, and when I saw my phone in the morning today, i.e. on 07/04/2017, BSNL jad deactivated my old sim and Idea still hasn't activated my new sim. What do I do? I don't understand why it is taking so long?...
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S
sandip tripathi
from Bengaluru, Karnataka
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Mobile number 9911586109 block

Dear,

my mobile was stolen in road as on 6th April, please block the mobile number i.e. [protected] immediate which was in the name of sandip kumar tripathi.
my email id... [protected]@gmail.[protected]@gmail.com
Please block the mobile number at the earliest.

Thanks & Regards
sandip kumar tripathi...
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C
CA Sanjeev Kumar PNB Manager
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service ever

Address:Ernakulam, Kerala, 682011

I am using booster Internet plan at Rs.255/- 10GB
for the last three months. As usual this month also I got a message that the plan will be auto renewed. I'm checking my Internet balance but the same is not reflected and plan is not activated so far.

I am calling customer care every day 2-3 times... your executives are so casual and unprofessional that they don't even care for customer. How many times I told them my...
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B
bijsharm
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Money Fraud transaction on my credit card.

Address:560037

Hi,
I am Bijendra Sharma from Bangalore, I have recieved the SMS on my mobile for the fraud transaction done using my credit card.
Fraud transaction on my credit card: Merchant is Idea money

1. on date 6/04/2017 @ 11.33 am first transaction of 4802/- Rs at IDEAMONEY.

2. on date 6/04/2017 @ 11.33 am first transaction of 4802/- Rs at IDEAMONEY.

3. on date 6/04/2017 @ 11.33 am first...
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S
Sajithatk
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge amount deducted from my account but didn't receive the recharge

Address:Thrissur, Kerala, 679564
Website:www.complaintboard.in

I have made an online recharge to the mobile number [protected] for rs.110/- on 06/04/2017. Amount deducted from my account but didn't received the recharge amount. Kindly do the needful. Please consider my complaint on urgent basis and update the status of the complaint immediately. Kindly let me know the status. I have done the transaction through my syndicate bank account....
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S
S S ramani
from Bardoli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted balance automatically

Muje idea ki taraf se 4G DATA 14 Din ke liye free diya gaya hai. jab Mene 4G internet start kiya to Meri balance me se Rs.32 automatic deduct ho gaya. Tab Mene idea care me baat ki to wo log kahte he ki aapne 3G data use kiya isliye balance deduct ho gaya, bhala 4G sim ho aur 4G data free he to 3G data kab use hota hai Bhai, aur kahte hai ki aapko refund nahi milega, muje idea se request hai ki muje meri balance refund Karde....
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K
kirankumar muvvala
from Hyderabad, Telangana
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Monthly offer

Address:600043

Last month I was purchase for Rs. 99 400 Local Std calls for 1 month
After completion of 27 days in my mobile 77 calls are expired,
Still I did not get any remainder messages expiry calls
Kindly help on this issue, My contact Number : [protected]...
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A
Aruna Mahendra
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper deduction from mobile number 9990437151

Address:New Delhi, Delhi, 110054
Website:www.ideacellular.com

Today I dialled for activation of a 3GB 3G data plan offer which was available only by Idea app or through dialler option *150*149# (Firstly, the activation process failed through app, so I was hoping to dial through code).

By mistake, instead of dialling *150*149#, I dialled *150*148#. I WAS EXPECTING DETAILS OF PLAN IN NEXT SCREEN, (I've used other service providers SIM like Vodafone & Airtel etc, pretty much everybody uses...
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N
nexus1986
from Sirur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received

Address:Indore, Madhya Pradesh, 452001
Website:Idea Money

I've not received cashback on the payments done thru Idea Money. As checked on the website offer is available till 31st Mar 2017 but when i'd written to idea money team they said offer expired on 16th Mar. When i told them on your website it's updated 31st Mar then how come you closed the offer on 16th mar, it's clear cheating and false representation to customer.

Mobile number [protected] and [protected]
Date of Bill...
+1 photos
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R
Rajjhon
from Salem, Tamil Nadu
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Lost my number...

Address:635810
Website:Rajjhon

My mobile number [protected] I want the address proof details on this number ..So pls kindly to give the address proof details number......
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L
lavs_16
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding online transaction to Idea Money by misusing my Debit Card

Address:600101

Dear Sir/Maam

This is regarding my debit card misuse by an unknown person who has transacted my money of Rs 19, 001 to your IDea money on 27 Mar 16 by 4:06 pm from my ICICI Savings A/C:[protected]. We have made a complaint to ICICI Bank as well as to the Commissioner of Police, Tamil Nadu. Kindly Check this issue out and do the necessary action in order to revert my money back.

Thanks in advance
br...
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S
shubhradeep
from Gopalpur, Odisha
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Fraudulent Transaction

Address:752105

On 21.03.2017 there has been two fraudulent transactions by Shri Vicky Kumar having mobile no [protected].He has debited Rs 10000/-(Rs 5000/- on each transaction) from Bank of India Account of Shri Saroj Kumar Sahoo.Immediately complain was lodged in Cyber Crime Cell, Cuttack Odisha.Cyber crime cell has then taken up the matter.

Same day the same Vicky Kumar had done a fraudulent transaction with the same account of Shri Saroj...
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A
ashutosh2607
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New SIM not activated, Cancelled SIM activation without contacting Local Referee

Address:Pune, Maharashtra, 411021

Hi Idea,
I have bought new idea SIM [protected] on 30 March 2017 (regarding a purchase of WIFI HUB and paid Rs3200/- to idea salesman during a camp at my office) and in evening I got SMS on my alternate number as 'New connection has been successfully registered' and after a day another SMS ' New connection request has been cacelled' and e mail 'New Connection could not be processed due to non verification by local referee. Kindly...
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A
Aravind J.K.
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill After disconnection

Address:Rangareddy, Andhra Pradesh, 500068

I was using Idea postpaid (Mob: [protected]) from september, 2016 to 4th March 2017. Due to poor network, I decided to port my number to BSNL and it was ported on 04.03.2017. I raised the complaint twice and it was not solved by IDEA team (I have the record). Now I received the bill for period from 04.03.2017 to 03.04.2017 (which the number is now BSNL network). How it is possible? Kindly explain me.

J.K. Aravind,
Indian...
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A
Amrit Thind
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted from my account but recharge not done

Address:335704
Website:my idea application

My mobile number # [protected]
today I had done online recharge of rs.109/- towards my other number # [protected] with PNB netbanking, the amount has deducted from my account and recharge successful message was shown in the bank's website page.
I have a screen shot too.
i but I didnt recieve amount in my mobile
the idea costumer care was also giving poor worst response...
screen shot attached......
+1 photos
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A
ar001
from Thrissur, Kerala
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Recharge Not Activated

Address:Ernakulam, Kerala, 682015
Website:www.ideacellular.com

Dear Sir,
I have recharged for Rs.150 full talktime on my Idea no- [protected], on today (4/4/2017) at 8.15am .Please find the attached picture of my successfull transaction.
The image shows the transaction for rs.150 is successfull and transaction reference no is - ISBT[protected], But still i havent received the rs.150/- full talk time in my phone . The transaction is successfull and amount is debited from my account and...
+1 photos
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N
navneetgund
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number deactivated while switching to prepaid

Address:Gurgaon, Haryana, 122001

I have made request for prepaid switching from my postpaid cno. [protected] on dated 30.03.2017 at idea store and it was informed to me that within 72 hrs. number would reactivated to prepaid whereas all due amount for pending bills and also Rs. 50/- for new sim got paid. Despite passing numerous days and after several email complaints still my number not got activated neither verification process initiated, I am facing lot of problems as...
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S
sachin772
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g recharge

Address:Gandhinagar, Gujarat, 382011
Website:ideacellular.com

Hello, my name is sachin, i use idea sim, number is [removed] and as usual i had received an offer after dialing *121#, which is 498 rs, so i did a recharge of 500 rs, then i tried to recharge for that offer by dialing 1 as it was the first option, but nothing happened, no recharging facility for that one, so i called the customer care, they repeatedly said that offer has to be recharged online, or retailer only, so i requested them to recharge...
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B
bhushan0143
from Bengaluru, Karnataka
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Incoming & outgoing call details Required

Address:Thane, Maharashtra, 401404

Dear Sir,

I using idea sim card no. [protected], please I want incoming & outgoing call details FROM 1 JAN 2017 TO 31sT MARCH 2017 in my email Id.

Thanks & Regards
BHUSHAN PATIL...
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M
manzoor1234
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge issue with website

Address:Kurnool, Andhra Pradesh, 518001
Website:idea official website

My mobile number # [protected]
yesterday I had done online recharge of rs.120/- the amount has deducted from my account and recharge successful message was shown in the website page.
I have a screen shot too.
it has been 24 hours but I didnt recieve amount in my mobile
the idea costumer care was also giving poor worst responce...
screen shot attached....
+1 photos
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