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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 355

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U
Udit Narang
from Korba, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Migration of idea sim

Address:462042

4 days ago i opted to migrate my sim from postpaid to prepaid. I was told that my sim can be blocked for 12-24 hrs. But 48 hrs has passed after blocking my sim but it has not been activated again. I called the customer care center they told me that my sim has been migrated but my documents have not been submitted where as i submitted my documents at the time i applied for the same. I am facing a lot of problems due to my number being blocked....
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V
Viswa Bali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea call drops misleading ads

Address:Vadodara, Gujarat, 390024

Idea has offer unlimited duniya ma Seagate his recharge 348 Rs get unlimited incoming and outgoing calls. The day I believed and recharged after which I got unlimited call drop and insufficient balance. I suffered a lot because of misleading offers by idea mobile services. I contact customer care frequently.the told problem is resolved. Problem is not yet resolved till date....
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A
Abhay779
from Pilani, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea STV in not working

Address:Nagpur, Maharashtra, 440013
Website:www.ideacellular.com

I have recharged my Idea mobile number with STV Rs. 16 on 05/04/2017, but it is not working. When I contacted to customer care they told this STV is taken away. They have not informed me by any way and it is still showing for recharge in my Idea account which is attached here as photo for the date of 08/04/2017. Therefore, I request you to resolve this problem and provide me compensation for it....
+1 photos
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V
Varunraj07
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud call & transactions on my credit card

Address:Thiruvananthapuram, Kerala, 695043

Hi,
I am varun from trivandrum, i have received a call from mobile [protected] today afternoon on my mobile & there were few fraud transaction done using my credit card.
Fraud transaction on my credit card: merchant is idea money

1. On date 4/08/2017 @ 14:10 first transaction of 4988/- rs at ideamoney.
. (Ref# 015424)
2. On date 4/08/2017 @ 14:12 second transaction of 4988/- rs at ideamoney. (Ref#...
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D
Dhrubo Datta Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Transaction on my SBI Debit Card.

Address:122001
Website:care.ideamoney.in

On Saturday April 8, 2017 3:58 PM I got a call from [protected].She informed me that she is going to redeem my SBI Loyality points. They debited my account balance of Rs 5000. The merchant name is IDEA MONEY. Since I was suspicious of the act I also recorded the call. The had my card details along with CVV.

Request you to take immediate action..

I'll be registering a complaint against the same.

Regards,...
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B
Biranchiprasad Pradhan
from Bhubaneshwar, Odisha
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To track IMEI for lost Cell phone

Address:Khordha, Odisha, 752050

I Biranchi Prasad Pradhan, Bachhara, using the SIM No. [protected] (IDEA) have lost my mobile at Jatni, PIN 752050. The details of my mobile is as under.
Brand: REDMI Note 3 (32GB)
IMEI NO. [protected]...
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B
Basate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grossly wrong and exorbitant billing by IDEA-it's not only cheating and but looting.

Address:411026

I have been customer of IDEA with post-paid No.[protected] and the average usage and average monthly bills were Rs.350 to 400.. I have paid all my bills timely and regularly. My latest Bill was Rs.370 which I have paid on 11-3-17. (due date was 21-3-17)

The tariff plan included 512 mb free data usage. On 7-3-17 there was data balance of about 387 which lasted till 10th of March. This is as SMS received from IDEA..
br...
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S
Susheel Pandey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and non activation of number 7838867385

Address:110030
Website:idea cellular

Tried to port this no from idea to other telecom bit they dint give the clearance inspite of paying the full bills and claering al the dues. I was so petrified be their services that finally i thought to convert my no from post paid to prepaid as they were charging me arbitaririly sort of looting my money.
That too fell deaf on their ears and since last 10 days my no is suspended they dont give any resolution and making me run here...
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F
Faizan Ahmad01
from Hardoi, Uttar Pradesh
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Someone doing fake call behalf of canara bank

Address:Mumbai City, Maharashtra, 400030
Website:www.ideacellular.com

Dear Sir
some one doing as customer care executive call from [protected] number asking me card number, expiry date, cvv num of my Atm
when i deny for cvv he start abusing me..
Kindly Luanched complain against this number

Regards
Syed Faiz...
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P
pamarti999
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill payment

Address:500062

I got a legal notice stating that i have to clear a due amount of 747 rupess along with a lawyer fee of 500 for my idea connection ([protected]) from which i have disconnected many months back . My plan was of 299 rupees a month, and i got a bill of 900 rupees, i spoke with couster care executive and he told me that i made calls and used data more than what is available in my plan. I paid the bill and the next month i went to idea service...
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T
TARUN ARORA0077
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea recovery agency calls harassed all my family members

Address:New Delhi, Delhi, 110032
Website:Recovery agent of idea

Recently my father gets his no. Ported to idea from airtel and after porting they got a call from idea regarding previous payment due and then my father told that they made all dues paid after only they get ported but idea then idea barred the number against non payment of dues but now idea recovery agents call to all number which my father was used to call and using bad language to paid the pending dues. I just want to tell that the girl...
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N
nithin chalasani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my sim

Address:520010
Website:idea cellular

I lost my sim and i went to idea store for replacement of the sim with same number but the proof belongs to my father but my father was not there then i asked about you can verify my id card original aadhaar card for proof as he was my father and address proof too but they are saying they want the proof which was submitted at time of activation what can i do now ...????????????
and my number was [protected]...
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J
Jiyafeb
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction of talk time balance

Website:www.ideacellular.com

I got a message on 29th of august 2017, which said that "last call cost rs 120...", after which my talk time balance was deducted. On inquiring from customer service, i was told that the rs 120 deducted from my balance was because i ha made an international call. I would like to clarify, no such call was made by me.in fact this is the 3rd instance, that this has happened. Since my last 2 recharges, my talk time balance got deducted, without...
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P
Pushpalathakr99
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction on citibank credit card for idea payment

Address:560079

Respectedsir,

Request to refund my money back to my card, please do the needful, Please take acion and help in the refund of the amount RS 19, 222.

citibank credit card was used for the merchant - IDEA PAYMENT(idea money)

I got a fraud call around 11.27 am today as calling on behalf of citi bank credit for verification to redeem my credit card points and they already had details of my card and...
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S
sheetal0602jain
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Tariff Plan

Address:Mumbai City, Maharashtra
Website:www.ideacellular.com

This is regarding recharge of Rs. 347 and promised me to provide the 28GB data for 28 days and unlimited calls but as far as calls are concerned I am fine with it but I am only getting 2GB data.

Recharge date: 6th April, 2017
Number: [protected]

I am getting flash message regarding this recharge and after doing the same recharge I was not given the benefits so please look into this matter and I also contact...
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L
Land Connect
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud and misleading for port process

Address:110093
Website:NA

Hi,

i got call by Nisha [protected] from idea company as per her confirmation in last week and she send a doc collect boy i hand over him my ID and address proof with Rs.100. he gave me a SIM, after 10 days they replied my PORT PROCESS is rejected due to unpaid bill of my first service provider, i paid balance amount next day .again i got call from Ankita [protected] idea department she said, now ankita said now this case is...
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R
ronak_bh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Sim Activation ( Bangalore )

Address:Bangalore, Karnataka, 560029
Website:www.ideacellular.com

Hi,

I bought a new idea sim 4 days ago but haven't got activated yet. I tried calling 59059 but it still says that keep your documents handy for verification but I have already submitted all my documents. Please look into this and activate my sim as soon as possible.

Location : Bangalore

New Sim Number : [protected]

Alternate Number : [protected]

Thank you!
br...
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A
Assshu
from Pune, Maharashtra
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Incorrect Bill Charging

Website:www.ideacellular.com

I have a complain against Idea Service provider.
I am bill to data that is actually part of my plan and now they say thats pro-ration data that you have used. when i explian that whevever my plan data usage exhaust my internet stops working.

I cannot consider this pro-ration charges and i will have to quite idea for this disgusting billing....
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C
Chetan Awate
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miscommunication and wrong plan activation

Address:Sangli, Maharashtra, +91
Website:www.ideacellular.com



Dear Concerns,

First upon thanks for wasting my time and money.

As on 11th March I got a call from IDEA tele-caller stating special offer plan for me as Just in Rs. 499 monthly rentle UNLIMITED calling+ 6GB 4G internet.

She took consistent follow up with me for two days and requested me to visit the Idea gallery. I visited your authorize service center named as BIG Telecom,...
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A
ashok36
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid sim not available

Address:Dhule, Maharashtra, 424001
Website:Idea cellular.in

What an third class idea sirji..

I am Ashok Bhavnani from Dhule {maharashtra}
From last two months your both of galleries didn't have blank sim cards for postpaid to prepaid .
Then why should they opened the galleries..? Please lock the shutters of galleries & go & sleep at home..
Why idea company generate my bill from last two months.
So i request the idea company please give my money back of last...
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