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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 365

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M
mahiiii
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea connection started but sim not received yet,

Address:New Delhi, Delhi, 110043
Website:Idea

I would like log a complaint about idea because few days earlier I changed my connection from Vodafone to idea.now Vodafone connection is disconnected but idea could not provide me sim yet.really very frustrated with these guys.everytime whenever I get call from Idea, they just say that your connection has been started, even they do not know that I haven't got sim yet.everytime I had to tell everything in detail but nothing happened. br...
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T
TV9 Mahesh
from Bhattiprolu, Andhra Pradesh
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Not active my sim

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 506134

My request is don't use the idea cellular, its change u r life really, but in the negative manner. The persons who are working as senior customer care representatives are not providing services for customers, they are lying people we are providing the services to the customers.

My number is [protected]. Still not activate. 10minutes process but taking week days.
Worst worst worst worst worst worst idea cellular.br...
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A
Amit Gupta 1
from Mumbai, Maharashtra
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Fraud transaction idea money

Website:Idea Money

I don't have idea number, neither do i use ideamoney myself. The fraudsters had used their ideamoney wallet to transfer money from my citi bank debit card using the transaction reference numbers ideamoney mumbai ref:[protected] ref no :- 06mar1120.

Please cancel this transaction and refund money to my bank account....
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N
Nitesh3088
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain of using abusive language from 9891049707 for paying bill

Address:110037

Very unethical & low standards of talking. I am a idea customer for last 5 years but they way this incident happened with me, I don't want to be with Idea anymore, The person from this number [protected] called for payment, I already informed 1 day back don't call me I am outside the town, i will come & pay. But they kept disturbing & saying this is their duty.

What type of duty is this where they do not understand the way of...
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A
AnuAn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Severe network problem

Address:110029

I was a Vodafone subscriber. We started having trouble with vodafone network since December 2016. After waiting patiently for so long, when they could not fix the network problem, I switched to idea with MNP.

But there is no network available for idea too in the house. I have to go out far from home to get a network and make a call. And people can't reach me on my mobile beacuse the network is not at all available at home.br...
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K
Kishor dada
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea deducting my balance for downloading unwanted games

Address:Buldhana, Maharashtra, 443308

My complaint is about deducting balence by cellular company.Idea cellular is deducting my balance without my permission.Idea has activated somewhat game service and charges 10rs on it.Various unwanted games are installing in my phone.when games are installed then 10rs deducted automatically.For this i called Customer care but they had not stop this service, and ignored me....
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A
Anuja Tayal
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Cellular No Debarred

Address:Indore, Madhya Pradesh, 452020

Same case has happened to me. Please look into the details. My idea no is [protected]. Alternate no is [protected]. Through MNP I changed my network from Vodaphone postpaid to idea Cellular prepaid Madhya Pradesh. My no has got barred and is saying that services to this no are temporarily on hold. I visited 2-3 idea service centers but getting the reply that from our side services are active, have escalated the issue but are not able to solve...
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A
Aafira Muneer
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM de-activated without any communication and new sim not handovered

Address:Guntur, Andhra Pradesh, 522001
Website:Idea

I have visited the store in Guntur, Andhra Pradesh on[protected] to port my SIM from Maharashtra to Andhra. I was not given any details inspite of asking and was told t within 7 working days the number would be ported to Andhra.

However, yesterday I received a call stating that a new SIM is now available with same number (which was not informed to me earlier). They wanted me to come and collect it from guntur, however my current...
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D
Dravid Sushil
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding stop incoming and outgoing and misbehaving of executive

Address:125055

Sir, I am a regular customer of idea since 4 years. My no is [protected]. This is a postpaid connection. I have not paid idea bill due to some reason for one month. Today one the executive had called me and threatened me for paying bill. I have already said that I will pay after holi, then he talked badly to me, I told him not to talk like that but after disconnecting phone he had stop my out going as well as incoming of my number. As per...
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P
Priyanka Golla
from Hyderabad, Telangana
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Over billing - Wrongly activated data pack without consent

Address:500017
Website:Idea

Section: Data pack - high billing - unwanted data pack auto activation without any consent

Sub Section: Account
Question: Registration error

User Inputs
Ph#: [protected]

Hi Team,

I am getting pissed off with idea operator and it's customer support services. The worst customer service ever I've come across. I don't believe why did I even choose idea as my network. I...
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7
7368918032
from Nakur, Uttar Pradesh
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Ac block

Address:Kolkata, West Bengal, 7000156

Plese mera ac open kr do closing
Blence 446.95 rs mobile number [protected]...
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D
Dave1975
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding without using data

Address:123106

Dear Sir,
My self Davender Sharma, H.No 255-B, Sector-6, Dharuhera, Haryana. ([protected]@gmail.com) i have purchased a sim from Dharuhera Idea store for internet purpose they have start my Sim but sim was not working properly i have registered a Complaint against this sim but they did not recognized my words and after one month they have said to me you pay many neither we will hold your services i have said them please hold because...
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T
TusharDeogharkar
from Bengaluru, Karnataka
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Idea broadband not working

Address:Pune, Maharashtra, 411046

Hi

My idea broadband is not working since a week now.
I raised compliant but its closed without fixing my problem.

Please help to fix my internet problem on earliest as it is affecting my business.

Thank you
Tushar
[protected]...
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J
joyboseroy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement Postpaid SIM card not activated for 5 days

Address:560037

I lost my idea sim card last Saturday and got a new SIM from the Marathahalli idea store on Monday 6 March. Since then I have been waiting for it to be activated. But it is not activating. When I called, the idea customer service was quite rude and was saying the verification didnt work, again I went to the store and filled a fresh form and submitted documents, still waiting for last 3 days. My number is [protected]. Please make sure the activation...
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G
gagan888
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding bill

Address:144527
Website:www.ideacellular.com

Hi sir,
i am using idea postpaid from last 4-5 months, my first plan of idea is 699 pack nd 99 my total billing is 950, on jan 22 m call to idea custmor care nd said tio reduce my plan @499...they said call on 27 jan beacause ur bill is genrated on 26 jan isaid ok, then i call on 27 jan nd change my plan @499..nd ask her my first plan is deactivated they said yes, now on 26 feb my bill is genratef rs1403/-.
they activated both...
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H
hkachoria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea cheating customer by sending attractive plan SMS

Address:411048
Website:www.ideacelluar.com

I got message from idea about recharge with 301 and get unlimited local and STD call with 4 GB data.

I did recharge with 301 and in return got plan of 1GB data,

After complaining to Idea they say this was plan applicable for you, but no where they have mention any thing about this plan.

Idea is giving 4GB for 145 and 1GB for 301, they say on recharge if we do not find a valid plan then we give...
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S
Solanki Sʌgʌr
from Surat, Gujarat
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Net recharge

Address:380006
Website:paytm reachrge

[protected]
[protected]
Sagar b solanki...
+1 photos
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J
jaisonjose89m
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No way to know the remaining balance of 120 min talk time on roaming rate cutter

Website:www.ideacellular.com

I had done a roaming rate cutter for 92 rs which gives 120 mins talktime. I tried using all the USSD s mentioned in various site including ideacellular but unable to find the balance time. I called the customer care service also for the same even they don't have a clue about it. Please let me know how to know the remainder time let in total 120 mins....
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D
devasena1
from Chennai, Tamil Nadu
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After i paid full money noc not issued and asking payment

Address:600011

Im m logaprabu . ph no [protected]. called Mr.Devendran M.R-zonal manager -idea--PH NO:[protected] on his no to send my noc bill for making the payment as per the communication attached below.
but till now he is not responding.
but ur collection people and advocate team tourching for asking payment .or noc
i already paid full money.
recept also attached
pls do necessary action to solve this issue any provide...
+1 photos
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S
Sandhya L.
from Mumbai, Maharashtra
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Network Issue and the time taken to resolve the earlier complain

Address:Mumbai City, Maharashtra, 421301

Hi,

This is the followup complain about my earlier complain I posted here. You can see complain at https://www.consumercomplaints.in/idea-cellular-mobile-network-always-busy-c1507...

To be frank the worst ever experience I have ever had with any service provider. I have updated following message as update but this itself can be consider as new complain.

God knows when this issue gets sorted out....
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