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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 362

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P
Prabodh Kumar Nayak
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong info about 4g Activation

Address:Khordha, Odisha, 754293
Website:www.ideacellular.com

I bought an Idea 4g sim, mobile number [protected] yesterday activated instantly by adhar card and sent 4g Activation sms ( ACT4G to 12345 it said Will be activated soon). But not able to access 4g from long time, I contacted helpline but A girl named Puspanjali given wrong information and rufused to solve my issue saying your request not received....
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S
Sayapparels
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Major Signal Issue

Address:Gurgaon, Haryana, 122001

We have 8 connections in my office, Since we shifted to a new place in Sep-2016, we are facing issue of no signal. After n number of complaints an visits by Idea people no solution till date has been provided. This type of service is not expected by Companies like these. Everytime we put a port request, we are assured for an immediate solution but the status remains the same....
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Bharathi Dhasan.S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing issue in postpaid connection

Address:Mumbai City, Maharashtra
Website:ideacellular.com

The connection no. [protected]. Its a postpaid service for the IDEA 4G netsetter. So without any prior intimation you guys have activated some VAS service. And when enquirer about the this in the IDEA outlet no proper response. The guy named senthil kumar in the outlet not even ready to provide any info. The only answer is call the CC. we cant do anything. Not even they can provide a phone to call the CC. I dont know what is point in have...
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V
Vivek_Saini
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of services

Address:Panipat, Haryana, 132103
Website:Ideacellular

I ported my number [protected] from another service provider to idea and then after few days they disconnected my services without any reason. I sent my cousin to visit to idea care and then he told me that they were asking for documents.
I am asking that what happened to my documents I submitted to idea care itself when I changed my service provider. Then my cousin submitted my documents along with one photograph and they charged Rs.50...
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N
Noufal Thottiyil
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Balance check

Address:Malappuram, Kerala, 676305

Dear Sir,

I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.

Thanks & Regards
Noufal Thottiyil...
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F
Fabyan Bin Isaq
from Pune, Maharashtra
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Request for tower in my area

Address:192233
Website:ideacellular.com

Hi thanx 4 this advirtiestment sir i have a plots in main locality of manzgam .&k. Kulgam and its a main area. here is working aircel, airtel, bsnl, and reliance and people are looking for idea because of its attractive and best ofeers but here is no network coverage and i want people to use idea here is need of tower of idea.please grant us pleasr here i assure u sir every one want idea here
my cell no . [protected]
[protected]...
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S
sksabat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conversion to postpaid to prepaid

Address:560008
Website:www.ideacellular.com

I have given request for postpaid to prepaid service on 09-Mar-17 at indira nagar branch (contact person is Pradeep). Still it is not yet converted the same. It was deactivated without intimation. My number is in deactivate mode.

I have been following up every day. Pradeep is keep saying it will be done by today, in one hour, in half an hour like this. This very worst conversion i have even seen....
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S
sonawaneninad
from Buldana, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect legal notice

Address:411004

Have received a mail a few days ago with the following content :

From : [protected]@idea.adityabirla.com
Subject : Demand legal Notice ! Idea Cellular

Mail :
Dear Customer,

Greetings of the Day,

As per agreed terms and conditions of Customer Service Agreement duly signed by you, we have provided cellular services towards your Account No.[protected]
br...
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V
Vivek Subramani
from Patan, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent call from 7291993788

Address:Chennai, Tamil Nadu, 600096
Website:idea money

I got a call from [protected] stating that they are from sbi credit card department.. they have my card details including my cvv number and contact details.
i dont know who the hell share my card details and contact details like these frauds. they tried to make an transaction to a idea money wallet. when i saw the meesage with an otp for 4998 rs to idea money i asked them who are they really are the girl whp spoke to me gave the call...
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N
nitinmbahr
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea sim inactive automatically

Address:Gurgaon, Haryana, 122001

Hi,

On 19th March, I was using internet, suddenly internet was disconnected and No Service .
I restarted my phone, took out the sim and put it again still the same thing.
On 20th March at 11AM, called Idea customer care and they are saying that the SIM is inactive since I might have not used it for 30 days or due to external/internal damage. I told them till yesterday it was working fine, how come I am not using...
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M
mking
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding blocking of my mobile no.8888235758

Address:440021
Website:IDEA CELLULAR SERVICES LTD

Respected Sir,
This is to inform you that my mobile no [protected], previously a Tata docomo postpaid no. was ported to idea mobile postpaid connection in the month of Jan, 2017 and my service got initiated by biometric formalities done at idea retail outlet (Maa Shakambhari Mobile Store new town badnera) and they didn't ask anything about my previous outstanding postpaid bill with Tata docomo and suddenly discontinued my service without...
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M
manish mungapara
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid

Address:Rajkot, Gujarat, 360001

Dear Sir/Madam,

I am facing consumer harassment from idea company, office located near astron chowk, Rajkot, Gujarat, India.

I have applied from post paid to prepaid plan, and my employees have visited four times at idea cellular for this matter, and also I have visited today, and I have seen many of the consumers are facing the same problems.

Idea company provided new card and old card stopped...
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A
Ani740
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection - data is not providing as per the plan

Address:600094
Website:Idea cellular

As per my bill plan (Postpaid connection 349) 3g unlimited usage is provided and for first 1gb of data would be downloaded on high speed and next 1gb wouldl be down loaded by 40kbps and beyond that would be given 20kbps for unlimited usage.

Normally i would cross 2gb data within 7 days of the beginning of the month itself and the remaining days i could use 20kbps speed. As of now its was enough to check mail, whatsapp, or to...
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L
Lavanya Vasudevan
from Tumkur, Karnataka
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Unknowingly Idea money has deducted money

Address:Tumkur, Karnataka, 572102
Website:www.consumercomplaints.in

Hi, some executive called and he has taken the bank details using his trick and deducted 4800 rupees from SBI account, i want my money bank...
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S
sumandasss
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid sim not activated

Address:Dehradun, Uttarakhand, 492007

Hi idea,
I am suman das from west bengal and currently living in raipur, chattisgarh. On 6th march, 2017 i bought a prepaid idea sim from a retailer in raipur. H told me that as i am from other state (Wb) so it would take 2-3 days to activate. From then till now it is not activated and no calls from idea though. As the sim card was pkd on 18-jan-2017 and since it had 60 days validity before activation so now it is also expired. Now...
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C
chadra prakash
from Indore, Madhya Pradesh
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Idea prepaid incoming call details provided

Address:Bhind, Madhya Pradesh, 477001

My idea number is [protected]
I need my idea call detail time from sep2016to 30 november2016. Please send to my mail id all in comming and outgoing telephone number also need
Regards,
chandra...
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J
Jayage
from Kottapalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea bis and changed my and without confirmation and wrong information

Address:Indore, Madhya Pradesh, 452001

I want to port my number from idea. From last couple of years I m paying my bills on time and idea retention team contact me after that to retain with idea, they told me that we will give you 9GB data with unlimited national calling option and with couple of msgs. Now they are saying we can give you only 3gb data after 1 week. I need solution asap....
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M
mukesh kumar jhariya
from Durg, Chhattisgarh
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Cell details

[protected] sir is number ki cell details chahiye [protected]@gmail.com...
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S
shirish yogi
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea postpaid

Address:Dewas, Madhya Pradesh, 455001
Website:www.ideacellular.com

Dear Sir/ Madam

I was request idea for port my no to tata docomo on 15th March
But idea reject my request without any reason msg delivered to me outstanding amount

I made extra payment to idea till today no outstanding in my account when i call idea costomer care company representative he told me you raise cancellation request.
i asked him for detail viz when i call reciewed from idea than...
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A
Ankitsavalia
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very high bill against selected plan

Address:Rajkot, Gujarat, 360002
Website:www.ideacellular.com

I've recently received a very high bill against the selected plan of rs. 450.00
Even my usage of internet, call data, sms etc. Was half of the plan selected.
This bill of rs. 909 against rs. 450 was generated after 15 days of my company change. How any one can believe that idea cellular is responsible for such worst service. And after bill generation, i've started continuous phone calls & messages for bill payment.
This...
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