Idea Cellular Complaints & Reviews

My name is suhail e and my idea postpaid mobile no is [protected]
And I was taken 350 rupees 2.5 gb addon pack after completing 2.5 gb I was taken another 200 rupees 1gb data pack after 4 days out going calls bar and I was checked in my idea app their ideas showing 2434 rupees unbilled amount the same day out going call are bared I was called soo many time to costumer care but they are disconnecting calls after 24 days now 16 march...

My new idea number is [protected]
When I try to call 59059 it says that it does not exist
I called to customer care he told me try with different mobile phone,
Till now I have tried using three mobile phones
What you want me to do
If you can't solve such a small problem then leave the company...
I think worst service ever observed...
At least you should understand people don't have that...

SIM card not used from 29th May 2016 to 1st July 2016. Also intimated through mail about the same from time to time. (Refer attached mails)

My billing cycle 27th of every month, as per calculation max 3 days SIM card was used which costs to 13-14 Rs hence the amount of RS 163 to be refunded (Rs 177 - Rs 14 = Rs 163)

Issue with the migration from postpaid to prepaid due to unavailability to SIM card from the below...

Hi,

I had applied for Idea Broadband Connection (User ID :[protected]on 17th Oct 2016 paying a month for 3 months - 2760/- to an Idea Representative. Confirmed the same by the Idea Officer Manager. Also note i was told that i would get that connection charges (Rs 500) would be waived on taking a connection of 3 months.The connection got started on 22nd Oct 2016. But only one months payment got reflected. When i asked the...

I am an Idea customer and on[protected] I have recharged a plan of Rs.243 with talktime of 243 Rs and 3GB 4G/3G data valid for 28 days ad without informing me Idea deducted 200 rs from my main balance. I have also registerd a complaint on customer care they said that they will refund the money regarding wrong deduction of the money but they actually didnt refunded a single money.this was a complete fraud and I am very dissapointed with this...

Idea is known for valuing customer but it's been felt sadden that pathetic management ruined the brand.untechnician people not able to resolve my issue related to [protected].
Decreased my phone credit limit to 0. For what don't know.activated RBT fooling us by stating that it's free for an yr.

Not able to unbar my number since last 6days.

Even after 6days they begging to keep patience and let them find...

Dear sir,

This is to bring to your notice that i had recently ported from vodafone to idea, mobile no.[protected], as i agreed for port by asking promotional call lady words.

Now my services were interrupted and when i visited idea outlet then your people says that this was a dummy sim or wrong sim you got which is not liked with your previous vodofone postpaid no. [protected].

Actually i got this...

I have to complain about the mobile tower which is placed near to just 10 meter where we are working the radiation which the mobile tower emits is very harmful and deadly we are on third floor the whole staff members are worried the 2 floor staafs are also worried the building address is 701, 3 floor and the landlord name is mr rajkumar please look into this matter and remove the tower as it ca be deadly for us. address of this building is...

Very poor service by Idea.

I took follow up on sim, but no one really want to work everybody is passing the blame to other.

No. Started but sim not received yet... Customer care representative called and told to call back day before yesterday but did not get any call...really frustrated. If you guys can't do your work then why call someone to port... Unprofessional service......

My transaction reference number is HSBI[protected]IGAATUEWL2

I have recharged my idea number [protected] on Feb 10 2017 for the amount rs.150. But the transaction was failed but I didn't get my money back. I have contacted the customer care executive they said I will get my money after 7 days. But still I didn't receive my money. Please send my amount to my bank or recharge to my number....

They not paying attention on costumer just busy in their work
Costumer just sitting in office they are not paying bills of comtumer. I was their at office and just watching their faces they had no intrest in my complains so i just want to say that costumer i not fully satisfied with the facility . So please solve my problem as soon as possible
Thank you...

Dear Sir,

idea is active 2 service on my mobile and charge rs. 255/- without my permission please sole my problem

Thanks
[protected]...

Hi
Today 13.03.2017.12.30 am I try to load my idea wallet 450 r.s. It's normally fast service that's y I choose this option. But unfortunately today 450r.s deducted from HDFC account and that money still not yet received in my idea wallet...
So pls do need fully..
U guys have to option, u have refund to my account or u have to fill it my idea wallet. Other wise the problems will affect ur company...

Safeerbr...

I did a recharge from my mobile phone for rs.15 - 100 SMS .i received a message stating that the pack has been activated and so, of course even 15rs. was deducted from my balance. After done with the recharge, I sent 3 SMS, my balance being reduced by rs. 1 in each one. Again I proceeded with the same recharge, this time being online using internet banking, just to see the amount being reduced from account and benefits still not received....

I have added rupees 250 to idea money wallet on 11th March 12:00am but when I see the wallet money doesn't add in my idea money wallet but money deducted from my bank account. I contacted with Customer Care but they not given me correct answer where does my money go. I requested you to give my money back in bank account. Idea money wallet is very slow and the customer support is also slow....

My mobile no is [protected], I had recharged for 347 rs on 11/03/17only to get1GB per day up to 28 days and finally total of 28 GB for 28 days. But now idea customer care is telling this offer is not available and they will give free calls for 28 days but I need only internet offer. I want to change the plan for the same money but there is no option...

I am not getting why my number got permanently disconnected. On mail conversation reason told to me is handset/sim lost. But from my side there is no such request or information to idea care.

I have regularly paid the bills also. there is no such pending bill.

Since I am out of country I can not go to idea store. I have only asked customer care to keep my numbers in safe custody. I have complete mail conversation...

Idea is big time dumping people.
I ported in idea postpaid from docomo postpaid.
Got so much irritation and enquiries for sim activation even my personal details.
In postpaid had to pay nonsense type hidden charges. Idea care denied to port to other network before 90 days. So requested to transfer prepaid.
48 hrs post transfer no activation of sim which is only sim i use. Loss of all personal social and professional...

Dear sir please provide me all incoming calls and out going calls details of my idia mobile number [protected] at last 120 days due to some important number has been deleted.I request you to help me. I facing very problems from long time. My important contact number are deleted so we face very difficulties in our business. Please sir provide these requests and help me. Thank you sir...

Idea! What is wrong with you?
I received info that my Sim card is activated and I have to call 59059.
Guess what? I am unable to contact this number!!! "number you have dialed is not exist". This is ridiculous!!! Why you do the process soo complicated? Please resolve it quickly. I am traveling around the India and I really need a Sim card.

My number is[protected]...