Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 363

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kanchan wadekar
from Mumbai, Maharashtra
Report
Copy

Sim not yet activated my mobile No. 8689815711

Address:400080

Sir/ Madam,

My mobile no. [protected]

On 17/03/2017 my mobile had lost while travelling in train, so deactivated my SIM.

on 17th March 2017 at 6.45 I took New SIM from IDEA Galary. Till the time sim has not yet activated.

Please look into the same

Regards,

KANCHAN WADEKAR...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
soyam pathan
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Vadodara, Gujarat, 390002

I have port my number in idea, and the idea executive is tell me that I have got the 6 month free scheme. But they not give me a that scheme, I should pay 500rs per month.I have call from ahmedabad by vipin mishra now they not even take my call also.they tald me that my full scheme is my all call is free for six month, 3000sms and 16gb 4g data also now I should pay.. I can not pay......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gagan888
from Gagret, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About wrong bill

Address:144527

Hi sir,
I am using idea postpaid from last 4-5 months, my first plan of idea is 699 pack nd 99 my total billing is 950, on jan 22 m call to idea custmor care nd said tio reduce my plan @499... They said call on 27 jan beacause ur bill is genrated on 26 jan isaid ok, then i call on 27 jan nd change my plan @499.. Nd ask her my first plan is deactivated they said yes, now on 26 feb my bill is genratef rs1403/-.
They activated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachit nagpal
from Bhadaur, Punjab
Report
Copy

Port out request rejected wrongfully

Address:Panipat, Haryana, 132103

I had raised port out request and paid access bill so that my request is approved, first i recieves message saying its approved and then today i got message its rejected. I have paid 160 rs extra and its still only two days in new bill cycle.

Please refer attached photo and port out my number.

Details are as follows:' Hello! Your Porting Request IH148443 dated 18Mar17 has been rejected by your current operator...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vickyltit
Report
Copy

Idea Cellular Billing Error

Address:411044

Reference is made to my Idea Mobile # [protected]. I submit the following for your kind necessary action:- i. I have been charged Rs.250+ (Including tax and other charges) extra in the name of GPRS Core Service_SB_0_Acc_250_289,

GPRS Core Service_SB_0_Acc_250_289 15-Feb[protected]Mar-2017 250.000

In view of the above you are requested to kindly rectify the billing error and present the correct bill enabling me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mewati news
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund balance

Address:Bharatpur, Rajasthan, 321022

Dear sir
mera mobile number [protected]hai main rajsthan se hu sir mera 17/032017 ko 6:30pm par balance kat liya gaya jab customer care call kiya to kaha service activete hai unhone paise refand kar deye fir 6:69pm par kat liye dobara call kiya fir paise refand kar diye fir 7:10pm par fir kat liya gaya customer care call kiya to fir paise refand kar diye or ab 9:00pm par fir se kat liye or ab customer care call bhi nahi lag rahi ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lavanya9324
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction on sbi debit card

Website:IDEA MONEY

I am Lavanya from Tumkur. There is a fraud transaction done on my SBI card. The merchant name is IDEA MONEY. I got a call from [protected] before transaction. The person has complete debit card details along with CVV number. He had called in the name of SBI.

Transaction date - 05:50
Date - 17/Mar/2017
Amount 4800

Request you to take immediate action.

I'm registering police complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaspreet_kaur_saini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor network in my village

Address:140117

Respected sir/mam,
I have an idea prepaid connection from last 4 years.my connection was going good. But from previous year, i always receive poor connection. I am getting problem while receiving or connecting any call.I also suffer while accessing Internet. We, in the family, have 4 idea SIM, all are facing the same problem. I cant hear the voice. And the person to whom i call, also not able to hear me. So please try to resolve this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
muzammil2286
from Delhi, Delhi
Report
Copy

Threatened over call

Address:New Delhi, Delhi, 110020

This is pathetic i received a call from idea my brother also received a call this happen with both the person speaking over the phone introduce him self as delhi police guy.and was talking nonsence over the phone he also abused me.the call was regarding one of my company's employee bill recovery my concern is why he called me and used that kind of language who gave him authority to do so.why you are calling everyone and talking nonsence.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Bhimani
from Mumbai, Maharashtra
Report
Copy

Deduction of 775.48rs

Address:Ahmedabad, Gujarat, 380058
Website:www.ideacellular.com/broadband

I joined idea broadband service in April 2016. By talking with sales person He allowed to extend plan of 6 month to 6+1 month in place of router which Idea was giving in 6 months plan for free. That after no any support to get one additional month internet services. And they added 775.48 to the bill amount. In february when I extend my plan with 6+6 scheme and gave check of 4140rs, they deducted previous 775.48rs for which they have no reason...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mp Singh (Teenu)
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs kat gaye or kisi international no par call gai.

Address:110092
Website:Idea customer care

Sir
Mera nam mahipal Singh he or mera idea no-[protected] he. Aaj date[protected] ko karib 1-15pm par mere 23rs kat gaye. Costumer care call kari to unhone bataya ki mene[protected] par call kari he uske rs kate he. Or mene to koi call nahi ki. It's your network problem. Me yeh janna chahta hu ki mere rs katne ke liye jimedar kon he. Agar aap mujhe jankari de sake to apki bahut kirpya hogi.
Dhanyabad.
Mahipal Singh.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Koustov Choudhury
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service blocked

Address:713101

Post payment of the previous operater bill I send the acknowledgement copy over mail to Idea customer care and log a SR Q1-[protected]. But since last 3 days I try to get my service back on my number [protected].

Now when I call customer care and inform them that Idea Care is not available hare hence please activate my number. They told me to go to the Idea store for help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri Raghava Medical and Money Transfer
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transfer timeout problem

Dear sir please solve this problem immediately this problem repeated many more times no response from hyderabad service agents
Customer mobile:
[protected] customer name:
Beneficiary account:
[protected] beneficiary ifsc:
Andb0003028
Transferred amount:
Rs.3500.0 transaction id:
[protected]
Charges:
Rs.15.21 utr / rrn:
[protected]
Taxes:
Rs.2.29...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Johar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong payment

Address:124001

My Idea wifi no. [protected] is closed on 27 Dec 2016. But Idea company issue this no. to another one and on 11 march 2017 a payment of 565 rupees debited from my account . Please do needful and refund my money from Idea company.
Myself Amit Johar my number is [protected] and mail ID is amit.[protected]@yahoo.co.in. please resolve my issue as soon as possible so further this type of issue not done. I think i am not alone in this segment but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rupernita
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea money using credit card fraud - please block transaction immediately and process refund - police complaint attached

Address:560043
Website:idea money

Dear sir,

Request to refund my money back to my card, please do the needful, i am trusting that you will help.

Through citibank credit card (Starts with 4386 and ends with 1034) and merchant - ideamoney, mumbai

I got a fraud call around 3.30 pm today as calling on behalf of citi bank credit for verification to redeem my credit card points and they

Already had details of my card...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
S. Walia
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tariff Plan not activated but amount was deducted

Address:Bhopal, Madhya Pradesh

I recieved a message on my mobile number- [protected] from idea about the special offer for tariff plan so as per the special offer I paid Rs. 31 on 12-3-17 through net banking, so that the tariff plan should get activated on mu number- [protected]. But the amount was deducted but the facility ( 1 paisa per second) is not provided yet .
So either refund the money or provide the facility as soon as possible as per that offer from the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumarram ganesh
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulently using my debit card to transfer amount

Address:627425

Somebody called to me on March 15th at 5.20 pm to 5.50 pm the numbers is [protected].it's track bihar, India.he ask me my Card number & details because of my debit card renewal purpose.But I am not believe he told it's verification of RBI.finally his told refund your amount. after I check my phone my balance depit sms received.i send you below
Thank you for using your SBI Debit Card 459XX1186 for a purchase worth Rs20000 on POS IDEAMONEY...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit1151
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Vas activated and no response after 16 days

Address:124001
Website:Customer care

This is about a postpaid number of idea cellular 2 VAS has activated worth Rs. 150 and I had lodged a complaint about this in thier customer care on 28th of Feb to deactivate these VAS for the current month and give to waive off the last month Vas charges but neither they have deactivated or nor they waived it off. It was told to me to wait for 7 days after the specified time I contacted again they promised in you billing it will get waived...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abdussalah
from Kalpetta, Kerala
Report
Copy

Incoming outgoing call details

Website:[email protected]

I using idea sim card no.[protected], please i want incoming & outgoing call details in my email id....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajan Kumar Sah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejecting port out request without any notification and Not replying on email

Address:New Delhi, Delhi, 560019
Website:www.ideacellular.com

Hi, My name is Rajan kumar sah mobile number is 8970418xxx. i have been customer of Idea cellular since 2009. Because bad behaviour of idea cellular team, i have generated port out request to move to other cellular company but Idea cellular team is denying my request saying not paid outstanding bill but i have already paid INR 200/- extra amount after getting the detailed info from Idea customer executive.

Note:- When i called...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy