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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
6841
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 447

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S
Suvodip Mistry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake call from pakistan

Address:743252
Website:google

A person call from [protected] this number told me that i won lottry about 25 lacks & give me a number ([protected]) to call & said a digit (342) to tell state bank officer sardar sing.
He also said that he call from delhi (But call from a pakistan's number).
He call me 2nd time and said same tings.
He said me call that number tomorrow (17/5/2016) within 9 am...
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R
roshanlalphp
from Dasuya, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

7056719935 incorrectly charged bill

Address:Kurukshetra, Haryana, 136118
Website:www.ideacellular.com

I purchased [protected] postpaid on 25th april 2016. Then 2nd may 2016, i closed this connection. According to customer care it was permanently close on 4th may 2016. So this number was in use for only 1 week 3 days.

So i hardly used this connection for only one week of time. This was their reply - "we would like to inform you that your bill plan “hr_ns_10gb 4g\3gfup_retail996” of rs.996/- has been calculated on non pro...
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H
happy sidhu
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone mobile bill

Address:141401

Maine sir 12/05/2016 ko 10.48 am ko apne ph no.[protected] ka bill 1050 rup. patm ke duwara paye kiye the. so wo abhi tak nhi huwe. 1050 rup mere a/c se bhi kam ho chuke hai. plz sir ja to mere ph ka bill pay ho jaye ja mere paise wapis kiye jaye...mane pehli bar ise use kiya hai so pllz i request. ap meri request jrur puri krege...bank txn id. [protected]
and paytm txn id. [protected]...
+1 photos
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T
tarakdave
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

500 rs taken from idea cellular postpaid executive

Address:Ahmedabad, Gujarat, 380008
Website:IDEACELLULAR

I did porcedure for portability from vodafone to idea on 7th may 2016.
Miss poonam from idea has called me from number is [protected] ..
and she sent me executive at my home named manish dabhi for document and i have given document and 500 rs to him as he asked for charge ..
i have post paid of vodafone and i will proceed for idea post paid ..
so it was wrongly collected money from me .
i have called many...
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D
Damodar Kanyalkar
from Cuncolim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non activation of sim card

Address:Mumbai City, Maharashtra, 421201

I lost my cell phone in Nashik on May 1, 2016. On May 2, 2016, I visited IDea Gallery at Dombivali Nex – Gen Ideal Gallary near fish market at Dombivali West. They issued sim card confirming that sim will be activated in 2 hours time. I also provided by alternate no. to them to update.

On May 3, 2016 my sim was not activated so called customer care at[protected], customer care rep said that they have received the papers,...
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R
radha hinge
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unused services charge me on my no9011189600

Address:Pune, Maharashtra, 411058

Dear,
I have using idea last 4 year. But i have seen last 6 month idea will charge me extra amount those services i am not activated.
In months may idea send me rs2150 bill this bill will charge me wrong way because
[protected] no used in normal nokia handset this handset do not have internet facility. Then idea how can apply me charges.

Kindly requested to u resolve my problem for given me wrong bill &...
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S
senthil_m
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VAS

Address:641603
Website:ideacellular.com

Ideas latest technology data system is only activating VAS Services while browsing without any customer confirmation and there is no option for deactivating VAS, if we delete the VAS through idea app within a minute, even full monthly charge will be charged my bill
Ask customers care (bore) person no answer keep silent...useless cheating people new way......
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A
Ashutosh Sani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue of wrong sim

Address:110021

I have ported to idea and my previous SIM got terminated and when I am trying to use the idea sim its not working.on .calling customer care I came to know that the sim issued to me is not the correct one.today is Sunday and I am also not ABLE to locate any store nearby me.how reckless service they are providing.I am left with no connection. I want idea to issue me the correct sim today at my doorstep....
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R
rajul dahiya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction

Address:Shamli, Uttar Pradesh, +91

Dear sir I am Rahul singh using idea prepaid sim from last Six years from last few days my balance deducted from my account randomly . When I contacted to customer care they said that I have made isd call but I don't have any isd contact. It's very humiliating for me and I am going to port this number.
My number is -[protected]
Plz help me or I will take legal action....
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P
pradeep parthiban
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment for Idea AC 100007820698 without any information

Address:Gandhinagar, Gujarat, 382011

Idea has sent Email stating at i have pay RS 465/- within 2 days else i will be sent a Legal notice.
Mail does not have any information about the bill.It Just says

"As per agreed terms and conditions of Customer Service Agreement duly signed by you, we have provided cellular services towards your Account No.[protected]

As per the agreement signed, you have agreed to pay your monthly bills on or before...
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D
Darshak Patel 763
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Higher internet bill in three day

Address:Mumbai City, Maharashtra
Website:www.ideacellular.in

Res. Sir,
I use regular Idea 3G internet Dongle before 4 year . In the current year, last three month's internet bill is too much means above Rs. 1500. In the month of April 16 my three day internet bill is Rs. 1706 which is amazing. I also use cybercafé but never bill higher in three day even I surfing min 3 hours. I also use Vodafone internet in mobile as well as my laptop even though my bill is not gone above Rs. 1000 thousand....
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H
hareeshlal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not disturb customer care no 1909

Website:idea cellular

I made a call to 1909 to deactivate DND service.the customer care representative was not speaking well and he activated DND in case of deactivating it.when i made a second call and the representative was not listening to me and disconnected the call.then i made 7- 8 calls i was not able to talk with them which means they r knowingly not attending my call.i kindly request to solve my matter seriously...
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S
suneelupadhyay
from Champa, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service & bill ke sambandh me

Address:Katni, Madhya Pradesh

Please sir help us & give information and sagetions [protected]. sir hamne idea ki 10 sim li thi. jisme se 07 sim hi hamne chalu ki or jo plan bataya gaya uske anusar bill kuch mahine hi aaya. lekin bataye gaye plan ke anusar jab bill nahi aaya tab hamne sim badalne ya port karne ka aavedan kiya lekin phir bhi koi sunwai bhi nahi huyi.phir idea dwara jo sim use bhi nahi ki uska bhi jayada bill bhi aa gaya. kul milakar sim jo hamne li unka...
+5 photos
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T
tushar255
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop my idea postpaid to prepaid conversion.

Address:Nashik, Maharashtra, 422101
Website:www.ideacellular.com

Without any reason idea customer care stopping my postpaid to prepaid conversion. i am not say to customer care to stop my postpaid to prepaid conversion.customer care now say you say to stop my prepaid conversion. When they call me for verification I give actual reason, why i am converting postpaid to prepaid. but i am not say this thing. idea customer care executive enter wrong information. for this idea no [protected]. (maharashtra & goa...
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P
Prince waays
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra bill

Address:Panipat, Haryana, 132103
Website:Idea

Most pathetic service.. Feeling like killing you guys... Its been 3 months you are giving me extra bills and not providing me details.. This time also you have given me extra bill... Bloody dogs you are... I dont have extra money to pay you everytime..

I am complaining in consumer forum from 2 months and their has been no resolution... I hate hate idea and i will suggest to each and everyone of this world to not to go with...
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Bhupendrasinh vaghela
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM card is not working in roaming

Address:Rangareddy, Andhra Pradesh, 500072
Website:Hyderabad

My mobile number is [protected]. this number i am using since 7-8 yrs. But wherever i going outside andhra pradesh Phone dose not work. Multiple time complain to idea customer care. always suggest generic suggestion like restart phone, manual select network, a\change the phone . even though i have changed SIM card also last week. but still it is not working in roaming.
Need to take very seriously.

My alternate mobile...
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C
caaniejam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Privacy breach-Company tracing my call activity and keep calling my cantacts

Address:New Delhi, Delhi, 110092
Website:www.ideacellular.com

Dear Sir,
I am past user of Idea Cellular for M.No [protected] postpaid
There was a dispute between me and Idea Company regarding payment of bill for Feb 2016. Actually Idea had made some fraudulent debit in my bill showing use third party services. I clearly reported to company I have not used any such services. So remove this amount from my bill. Company explain me that there are some push massages from some sites, if you...
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A
Aps Infrastructures
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad network and no network

Address:New Delhi, Delhi, 110015

My name is amanpreet singh my mobile number is [protected],
i am facing bad network problem at gurudwara bangla sahib
new delhi. Because i have to go daily at gurudwara for 4 to 5 hrs
on that time my phone network shows no service always . Daily
my phone shows swtich off. I have done complaint to idea customer service but i didnt have any response. Kindly solve this porblem as soon as possible ....
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J
jyoti113
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted from bank but not added in main account

Address:Kolkata, West Bengal, 700014

Hello Sir,

I have done a recharge from paytm website and as per them the recharge was successfull from their side, they requested to contact idea customer care with operator reference : KO[protected].
when we have contacted idea customer care, as per them a service has been activated and all the balance deducted.
we have not activated any services and automatically a flash message activated.
even customer...
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sunnydit
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debit without any reason

Address:Muzaffarpur, Bihar, 842001

My idea mobile number is [protected] in Bihar and Jharkhand circle. Whenever i recharge my mobile, Rs 60 gets deducted from my main balance. when i tried to call the Idea customer care number, there was no satisfactory reply from them, they are telling that you have called any ISD number. In actual i have not called any ISD number and inspite of this i have asked him to tell me the number on which i called, he asked me about all details which...
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