Idea Cellular Complaints & Reviews

I have ported out from idea and paid extra money during settlement. One month have passed (Ported out on 18th april) and i am still waiting to receive money.
1) according to my idea (Chakkarpur, gurgaon), the cheque was sent on 02-may-16 and now there is no update on that request in their system.
2) also they can not help in any way. Request number: s1-[protected]
3) they gave their senior manager number. Its always busy...

Hi,

I did my idea post paid bill payment through bill desk using my icici debit card. The payment at idea failed due to timeout after the amount has been deducted from the account.

Below is my mobile number on which i did the payment and the transaction details:
Mobile no:[protected]
Transaction done for 1, 026.64 at 19/05/2016 09:43:13 am.

Moreover i called the customer care immediately,...

Gulmohar city extension apartment owners association has a corporate connection with 10 cug connections taken from idea cellular limited. The account no is[protected] in the name of raj kumar sharma, president, gulmohar city extension apartment owners association. Monthly bills are presently provided by you through paper mode. Due to non delivery of telephone bills the association is facing problem for the past two months in its timely...

I recharged with 71/- roaming pack applied to incoming free in roaming.
After recharging incoming calls also deduct balance from my balance.customer care also saying the charge for outgoing calls not for incoming calls.but i dint do any incoming calls at that time.

On date 12/5/2016 recharged with unlimited 2G pack with 28 days validity.
But in necessary 3G speed i recharge with a small pack with Rs 25/- 3 adys...

I have recharged my mobile no - [protected] on 15th may for rs. 295 and got 2 gb data to use. Just after a day a promotional offer added to my account of 80 mb free data from free-charge.

But now idea has taken all my data saying can not use them. So i have wasted 300 with them.

I need help to get back my money or data which they are not giving....

I still receibing the msgs for the balance deductions ftom 53111.
No. Is [protected]. Please refund my balance.
Please i want ot refund my money please.
And i again called they said aap 53111 pe call kr re ho isliye deduct ho ra hai..
Maine koi call ni ki hai... raat ko off kr k soyi phone subsh on krte hi msg aaye...
Kya hai yeh... or jo 198 pe recidve kiya mera call just at 5.31 am bol ra hai ki aapne...

Hi,

I am seriously now fed up of idea's service. You guys randomly activate services when internet is used. This time hello tv99 got activated. Earlier also some service was activated and was charged. But since i complained about this after the bill got processed so i din't recieve refund. But this time i've asked customer care to deactivate the service instantly. If this time its going be there in my bill then i'll take some...

I called on 53111 for the contest. At start it said its a toll free no. After listening that question will be charged 2/per question. So i just cutted the call that time without attempting any quiz question. Then i got msg drom 53111 that 2 rs deduction. And they sent around 3- msgs. Then i called again on 5311 and played and attempt 3-ques only and cutted the call. They again sent me 2-msgs. Then i called on 121 and unsubscribed the contest....

Hi idea,
Main sangita d wayal, apki postpaid service sunke bahot khush thi... Apke executive ne plan bataya ek aur activate plan kuch alag hi tha... Eske bare main meri complaint hai... Plan mai jo bhi likha gaya tha uski img mai attach kar rahi hu... Usme muzhe 199 ka plan batatya gaya tha... Usme service charge 30 rs. 400 local minutes. 300 sms. 500 mb 2g internet... Aisa samjke mai internet ka use karne lagi... To mere plan mai...

My idea dongle is not working after activation. When contacted customer care, they told me to pay 2045 rs to continue service. I used the dongle only for 4 days and they dont clarify the reason behind the bill amount.

I dont want this dongle. I want my refund of rs 2000 for this dongle.

Please do the needful. My contact number [protected]

My idea wifi number [protected]...

I am using idea's postpaid mobile number (Delhi-ncr region) since 4 years with 300 mb data benefits on monthly basis. On 13-mar, suddenly idea barred my services on this number when i was in roaming and reason given was - "charges for over data usage". Here are some facts:

1. Out of 300 mb data pack, still 26.65 mb data was available in my account throughout the month. So how it could be over data usage. Attaching screen shot...

I piyush kalkote, was using idea prepaid number in india, 5 months back i have moved out of india, but for all the bank transactions, i gave the idea number only. Without prior intimation they stopped the services to the number, then we contacted idea office immediately through a friend, the store asked that number is still active, but you have to get new idea prepaid card for the same number and wait till it gets activated. As after said...

Idea offering *121# for special data offers, i got the msg the for rc246 2gb 4g data. After i recharge i found that they have credited 1gb in 4g and 1gb in 2g, when i enquire with customer care they saying that plan is 1gb in 4g and 1gb in 2g.. They just make us fool by giving false msg, again today i checked with *121# the offer showing the same as 2gb 4g data. There is no professionalism with their serice,, its worst to check the customer...

My number [protected], on the name of n. Bhakthavatsala reddy,
By a ration card addressing vaviletipadu (Village), gundlapalem (Post), nellore.

Pls send the deatails of my call history no.[protected]
I shall attach my id proof & address proof i[censored] have any quiries of my personal identity i shall give reasonable explanation.


Thanks and regards,
N. Maheedhar reddy....

Hi there,

This is to update you that i am an idea postpaid customer for last 14 months and i have never ever been a defaulter (Never even paid the bills after due date).

I went to one of your store in suman towers (Gandhinagar) and asked for a plan change and asked for the details for the bill calculation as i was willing to take another plan.

Your representative said that it's charged based...

Idea cellular — service & bill ke sambandh me


Uneelupadhyay on may 17, 2016


Please sir help us & give information and sagetions [protected]. Sir hamne idea ki 10 sim li thi. Jisme se 07 sim hi hamne chalu ki or jo plan bataya gaya uske anusar bill kuch mahine hi aaya. Lekin bataye gaye plan ke anusar jab bill nahi aaya tab hamne sim badalne ya port karne ka aavedan kiya lekin phir bhi koi sunwai...

I want to put forward my complaint with idea cellular ltd.

I recharged with rs 156 and got 1 gb 3g data. As i talked with the customer care executive of idea about full talktime, i was said that its rs 75. I recharged with rs 75 again. And lo, i lost my 1 gb 3g data and got 300 mb 2g data with rs. 75 recharge.

I said this to idea as a company, they have given me money recharge of rs 156 but what i want is my...

I would like to inform you that one juice up service is activated from web for my no. [protected]. For this it took 150rs charge. I haven't used any service or download anything named juiceup services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used so please deactivate and refund my valuable money. Waiting for your prompt...

I have recieved a service call from idea that giving me one offer regarding gprs plan. Previously i was using 199 2g plan they offer me 154 2g plan in 104rs for 3 months and there is no any other charge but every month they are charging 154rs and now they charge pro ration of rs 1113.00.
He already said to me there is no any extra charge will be but how can they charge....

Dear sir, i have made the full and final payment towards my outstanding bill for number [protected] on april 6, 2016 and applied for idea store for surrender of number. However, after my bill was collected, the idea store representative advised me that i have to drop an email at [protected]@idea. Adityabirla.com for registering my disconnection request which was done on same day. I also received a confirmation email from the telecom operator...