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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 448

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L
lourdu
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake fake fake 4G network

Address:620001
Website:idea.in

My mobile number: [protected] I today recharge 4G data 1GB 93 Rs and I 4G network available but 2 or 4 second automatically 2G Internet change. I already 2 times Complaint this 4G network problem.first Complaint You inform me for now 4G network working so please check and second Complaint you call me for now super working 4G so, you using now 4G network but not available 4G network anyway, I now recharge 4G data but automatically 2G Internet...
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R
Rahul.2011
from Mohali, Punjab
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Fraud in billing and poor customer service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

Hi Rahul this side,

Unfortunatly I am using idea cellular services for last 4-5 years and always facing issues due to poor customer service. This time its been limit. on May 09, 2016, I opted for data booster pack via there slow unresponsive app as my existing data pack limit of 1gb was over so to avoid any overage for data usages opted the booster pack. Now the fraud game starts, the pack didn't got activated due to there...
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D
Dilkt
from Pune, Maharashtra
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Idea bill paid twice accidentally

Address:Bangalore, Karnataka, 560016
Website:My Idea

Hi,

Idea bill paid twice accidentally kindly do the needful and Confirm Back to this ID ktdilip.[protected]@gmail.com

Date (Value Date) Narration Ref/Cheque No. Debit
09-May-2016
(09-May-2016) TO TRANSFER
INB IDEA CELLULAR IDEA Payments FSBI[protected]IG0BYLZYH3 TRANSFER TO 333.01
09-May-2016
(09-May-2016) TO TRANSFER
INB IDEA CELLULAR IDEA Payments FSBI[protected]IG0BYMAYR4...
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Rahul.2011
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud in billing and poor customer service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

Hi rahul this side,

Unfortunatly i am using idea cellular services for last 4-5 years and always facing issues due to poor customer service. This time its been limit. On may 09, 2016, i opted for data booster pack via there slow unresponsive app as my existing data pack limit of 1gb was over so to avoid any overage for data usages opted the booster pack. Now the fraud game starts, the pack didn't got activated due to there...
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A
advocate123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unhelpful customer care officials

Address:New Delhi, Delhi, 110007
Website:ideacellular

I am post paid customer and i have to regularly interact with customer care officials at madhyama telecom shakti nagar delhi regarding inflated bill and other issues.. But they are very rude and vry unhelpful. They behave as if they could not have cared less about my problems. My post paid number [protected] is not working for last 15 days and these ofgicials have not been able to resolve the problem.Instead of solving my problem.. They keep...
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N
nishantmulik
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid bill generated

Address:Pune, Maharashtra, 411041

On receiving internet usage alert for my postpaid connection I activated booster pack of 1 GB.
But I did not get confirmation and the bill generated by the usage.
I strongly feel that my request for booster was deliberately denied.
You are waiting for the customer to complete the net pack so that you can charge them heavily.
Spoke to customer care but they are not willing to accept my request for booster....
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S
satna parle
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor network in satna

Address:Satna, Madhya Pradesh, 485411

Hi,
This is for your kind information our office have in Raigaon Moad, near Satna river bridge.
we are facing network issue form continue 1 week.we are unable to contact anyone on working time from 10 am to 7 pm.
very poor network service of idea.
Our organization's staf[censored]se idea for better service but all staffs irritate due to network problem.
So i am requested you to kindly talk to there network management...
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S
Srivatsa Madananth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New idea network connection not activated after mnp

Address:560066

I applied for mnp from airtel to idea. As per the process and the message i recieved, porting should have happened last night i. E. 12th may 2016 by 10:14pm. I lost my airtel connection at the same time. But the idea network is not active till now. Its been more than 14hrs since i lost connection.
As per the rules a maximum of 4hrs is required for services to get activated after port. I was waiting for an important call this morning...
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C
caaniejam
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea tracing my contact and calling all them

Address:110092
Website:www.ideacellular.com

Dear sir

I am very upsetting due to idea employees, there is a dispute between me and company from last 2 months. For which firstly idea barred my sim card. And now they are calling all of person in my call list by tracing my bill detail. Is this type of privacy breach is legal??

Please help i am in harrasing position.

My complete address is allready they have. But they did not tried to approached...
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A
amsha43
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data balance deducted

Address:Dehradun, Uttarakhand, 248001

I have been recharging my idea no [protected], every time with 298, 2gb unlimited. I did it this month too. 3 days earlier i got a msg that a 3g pack is activated for 3 days, which i have not done, any free recharge app has done it. I dont know who has done. I thought its a promotional offre from company. Today that pack is finished and my main balance deducted and it become zero plus my data pack also not showing anything, who is responsible???...
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P
Pradosh Mitra
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized deduction from mobile account balance

Address:713205
Website:Idea

Recently for last 2 days my idea mobile account balance is getting unauthorized deduction of rs 3 from 55955 (Idea cellular).
Requesting for refund. I even lodged a complaint on their website. Got below response:
The customer details of the complaint raised are mentioned below :

Circle : west bengal
Subject : complaint for dnd
Mobile number : [protected]
Ucc date : 05/12/2016
Email id...
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C
Champ Anas
from Noida, Uttar Pradesh
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Issuance of corporate number-8750979900

Address:New Delhi, Delhi, 110092
Website:Consumer Complaints

Hi,

Myself mohammad anas ansari,

I bought a postpaid sim almost 30 days back and i was also doing continuous follow up with your representative but the same is not activated yet.
Your executive was asking for the money that is 300/- cash, given to your executive as a security.

This is your actual service that client is facing.

Also find the trail mail.

We...
+1 photos
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S
Skpam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Getting a call for bill

Address:New Delhi, Delhi, 110059
Website:Idea cellular postpaid delhi

Hi this is inform you that I am getting a call from this [protected] asking for a bill payment for an idea number, according to them I am the husband of that postpaid user, what the he'll is this anyone can give any name stating them as their husband or wife to get a postpaid sim and idea provide them with out even asking the I'd proof... Please I need a resolution of this bloody crop...otherwise I am gonna file a complaint in court against...
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E
er_vi68
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave and wrong attitude for nothing

Address:Amritsar, Punjab, 143001
Website:www.ideacellular.com

Dear sir,
This is for your kind information that we are your customer since last 11-12 years and subsequently, we have the two post paid mobile numbers i. E.[protected] and [protected] for last 7 years. We are satisfied customers till two month back. I want to declare here proudly that i have paid every bill till now without any delay and asking any detail about the propagated bills to me as we, as a customer, believe idea and its associated...
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D
Dammi Lal
from Jaipur, Rajasthan
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Recharged wrong number by mistake

Address:Jaipur, Rajasthan, 302017

Dear sir,


My self dammi lal, jaipur.

On 06 may 2016, i want to recharged my idea phone number -”[protected]” through paytm site, but erroneously reflected the wrong no [protected] and a sum of rs 200/- paid through net banking.
In response of my complaint, paytm has replied that the amount has already credited by the operator, hence the paytm can't be revered and advised to contact idea with...
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Rakesh kumar Jarora
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mo no.843700983 barred

Address:Mumbai City, Maharashtra
Website:ideacellular

I paid idea bill.on 30 April but not updated by the idea cellular, Due to this my mobile no.is barred by the company.I pay the bill by using idea bill pay service online through my internet banking.Due to use my internet banking my a|c debit the ac by amount 223 with journal no.2461607 from my ac [protected] & credits to ac [protected] which is in the name of merchant collection ac inb....
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O
opj420
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge but could not received balance in my account

Address:Ajmer, Rajasthan, 305601

I have recharge my mobile number [protected] on 12 may 2016 but could not received any balance in my account when i call to customer care they didnt reply satisfactory. I recharge online from idea official website but they said that recharge of rs. 197 is closed but it is on website.
Bank diduction is as under -

12-may[protected]may-2016) to transfer
Inb idea idea_recharge paymen fsbi[protected]ig0byxhog1 25.00...
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G
Gnsd
from Bengaluru, Karnataka
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Barring calls without reason

I ported from Vodafone to Idea. But my calls(both incoming and outgoing) were barred on 6th May, 2016. The reason given was that I had not cleared my Vodafone bill. But I had cleared the bill on 30th, April 2016. I even received call on May 3rd as a reminder to clear my vodaphone bill but I confirmed them that I have already paid. Even after all these my calls were barred. On 6th of May I called idea complain number to complain about the...
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V
Vishalsoni28
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing calls as pretending a police officer

Address:492001
Website:www.ideacellular.com

I got a call this afternoon from a unknown mobile no. [protected] the person talking from the other side told me that he is a SUPERINTENDENT OF POLICE of some local police station of delhi and calling me coz there is a complaint logged on me for not paying ₹3310/- to idea cellular and told me that we are taking further action and they have a arrest warrant against me and he told me to call the lawyers who filled this case against me at...
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K
Kumar Baibhav
from Bengaluru, Karnataka
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Wrong bill given n no proper action being taken for that

Address:Bangalore, Karnataka, 801503
Website:Ideacellular.com

I have complained many a times and posted this issue on social networks also. For 70 mb extra usage of data company charged Rs 1316/- and when customer care calls they themselves are not able to justify that. I wanted this number([protected]) to be converted to prepaid and company is not doing that. It's just that company is not providing proper information and response and simply charging anything. I want my bill to be corrected and number...
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