Idea Cellular Complaints & Reviews

I had balance of rs 90 until yesterday when I got a pop up message saying thanks for subscribing to celebuffs..when I checked my balance it was reduced to rs 15..I unsubscribed the service today...I did not subscribe to any vas service then why is my account debited automatically; please refund my money and stop automatic subscription...

I recharged rc38 plan on march 7, 2016 via paytm online recharge. Till now i didnt received my recharge amount. I contacted with paytm online recharge portal, they said the recharge status is success and they sent me a mail which includes the reference number regarding my recharge. Please take action and refund my money soon....

Hi,

I have requested address change before 4 month in Vijayanagar, bangalore,
Till now the address is not changed and no update in Customer care department.

Called multiple time to Customer care and they are not responding and disconnecting the call with unprofessionally, They are promising it will be resolved with 2 days but no update till now.

If this is not resolved with 2 working days...

Dear sir,

I had gone through mobile prepaid recharge for my mobile no. [protected] through the site http://www.ideacellular.com/wps/portal/ using indusind net banking, but due to some problem payment is failed but amount (Rs.169) data recharge debited from my account.refrence no[protected]
dt19/03/2016

Payment is created for my no or my ac refund me please urjentaly .....

169/- rupees recharge is error
refrance no[protected]
input branch-panvel
payment -netbanking
date-19/03/2016...

My phone number [protected] blings about juice up services when I use any App. This service was never seen and requested for activation by me but every month it robs 50 Rs from my wallet. Please deactivate that service because your customer care is not responding. Unless I will file my complaint against you towards competent authority....

Last 5-6 days net problem in idea [protected] some times H+ is show & again E is show morever H+ is show but net is very slow
Please solve this problem...

My name is Manish MIttal and my idea number is [protected].
i have a problem regarding bill of this month[protected] to[protected].
there is include 757 rupees extra in my bill and i talk with customer care then they told we resolving your problem but there is no benefit i get.
plz resolve my problem as soon as posible....

Sir. I registered my complaint against deduction of rs 200 as a roaming charged and rs 150 as rental charge. Even though i activated roaming pack on my number. Customer care said it has been charged for international call but i didn't made any such call or received.. If my problem not solved i h will change the service....

Today morning while I browsing internet I received a message that you are having 9 MB only in your data pack from idea, so I quickly done turn off my data connection even though Idea deducted my 54.74 Rupees of main balance. what is this? and I have 4 MB left in my data pack.
I'm Shocked... Hows this possible? without cutting my data pack Idea deducted my main balance.

Note: I did not used any multiple applications/multiple...

Sir on 19 mar 2016 evening i come up to know that my balance is less rs 60 i consulted with customer care mr deepak and he told the system is dull and he is unable to tell me why my balance is deducted (.) in morning i again call to customer care and a lady told me that you made a international call for 01 minutes so your account has been deducted rs 60. I had not made any international call(.) in past i face a many problem like this (.)...

I was sold a card from local reatailer...he said i would get 2gb 3g free for a month...i bought that sim card for 60 rupees ...first of all that card took a week and over to start...after that when i did not recieve free mb i contacted customer care...they said it is a 4g sim...so i contacted retailer he raised his hand and said ask company about it...i entered that card in 4g sim as per company said to avail 1 gb 4g data...now they say you...

My mobile Nokia 206 is lost. It had an idea sim in it..
The contact number is [protected]..
I wish you could trace that mobile and inform me about where it is being used..
Please do it..
It is very important..
you can contact me [protected]..
Please do track it as soon as possible....

I have a corporate account of idea with 5 phone numbers bearing one account number and 1phone number bearing another account number. all numbers are active under CUG since last 4 years. on 15th january 2016, i had applied for a plan change for 3 numbers to be migrated to easy share 900 plan. i was told that 1 number will be charged ₹900 monthly rental and other 2 numbers will be charged ₹99 monthly rental. i had met Ms. Hemalatha at idea...

When I got new sim as per idea 4g pre book offer, I was enrolled for it 4G. I got 4G confirmation in message, but I got connecting problem. When I called customer centre no one addressed the issue. I'm using iPhone for 7 years now, I never got such issue with any network. This is the first time I'm facing network issue with idea. My data service and roaming was active. But when I'm trying in browser it's saying, there is no active data pack...

Hi

I am rohit singh, i am one of your postpaid customers.
I took a postpaid connection on 20th feb 2016.My no. Is [protected].I
Got bill on 17th of march by mail with
Due date for bill payment on 1st of april, but on 18th march only they
Barred my outgoing calls.

I contacted the gallery from where i bought the connection, but i got
Very unprofessional treatment from your
Executive....

Dear sir,
I am getting wrong information through your customer care executive.
I send to mail many times in your customer care and appealte mh.
But I am not getting any response.
So please check and solved my issue asap.
I send mail to miss Sneha, miss Kulkarni and mr Rahul....

Dear Sir/ Madam,

I need my incoming and outgoing call statement of the mobile numbers-
[protected]( from 01.03.2016 to 17.03.2016)
[protected]( from17. 03.2016 to till the date of you issued the call statement).
Please mail to my ID -
[protected]@yahoo.in
Immediately.
Thanks& Regards,...

Hi Idea,
I have bought postpaid idea SIM [protected] on 17 march 2016 and in evening I got SMS on my alternate number to activate SIM by calling 59059 .From that time till date I am trying 59059 but it is not connecting...

My no is [protected] recharge 3g internet pack but net speed very poor and always receive only 2g singles. Custom support also very good.
Can the company resolved this problem else i change my network. I am in mohali and facing this problem very long time. My number is 3year old. Waiting for your response....