Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 463

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ravi bvr
from Adoni, Andhra Pradesh
Report
Copy

9666699666 activated to ur network

Address:Anantapur, Andhra Pradesh, 515671

Ello sir
this is B.RAVI KANTH from dharmavaram(andhra pradesh)..[protected] is my number from tatadocomo prepaid network...on 25.7.15 i requested 1900 for portout&generated a upc code valid till 9.8.15..but due to some reasons i stayed to docomo network ..i didn't submit any of my documents to any network..

But surprisingly my number got disconnected from 10.8.15 and got activated in karnataka state idea network..i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Brijesh Brijwasi
Report
Copy

On deduction of recharge balance

Address:Bharatpur, Rajasthan, 321203

Sir,
I have recharged my mobile balance with rs. 250 and 127 dated on 22th March 2016. I have used internet facility after confirmation of active data pack from your side.
According to customer care executive, he told me that there is no activation of any data pack, because of this there have been a deduction from my mobile account balance.
If there is a text msg of activation of data pack than why you people deduct...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
devmnit1989
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet recharge

Address:Jaipur, Rajasthan, 302004
Website:www.ideacellular.com

I have recharged my no online by amount 199 and money has been debited from acount but data has not been credited...I.e. money is deducted ...but no recharge is done...
Transction id FCMP[protected]

Siriously this is disturbing and a big failure of brand of idea....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Keshav Raghav
from Chandigarh, Chandigarh
Report
Copy

Reg: unnecessary charges to customer

Address:New Delhi, Delhi, 110002
Website:www.ideacellular.com

Respected Sir/ Madam,
i want to migrate my no.[protected] from postpaid to prepaid i have clear all the amount and i have 171 rs extra amount after that they will not convert my number and he charged 700 rs to me as new plan.
idea senior team is saying that this 700 rs ammount is not reflecting in my system bust when i go to idea store they says that 700 rs. is showing in your account.
i am confused who is right and he...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rahulabhosale
from Pune, Maharashtra
Report
Copy

Call rate charged double without informing

Address:Mumbai City, Maharashtra, 400098

Hi,
I have 3 number which are under cug plan. [protected], [protected], [protected]. All mobile numbers call rates are doubled without intimating
In december i have been charged rs. 0.30 per call and from jan 17 2016 i have been charged rs. 0.60 per call.
2016 please refer attached bill herewith for proof for december month. Only one attachment can be uploaded so cannot upload bills for other months.
1. I have been...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Keshav Raghav
from Chandigarh, Chandigarh
Report
Copy

Regarding: migration from postpaid to prepaid

Address:New Delhi, Delhi, 110002
Website:www.ideacellular.com

Dear Sir/Madam,
i wants to migrate my postpaid no. [protected] to Prepaid .
i have visited the 3 time at idea store but till now they will not migrate my no. in prepaid.
i also talked with idea customer they are also misbehaver to me regarding this i have complain to the supervisor but till now i did not get any call or resolution.
when i request for the migration idea backend team called to me they advice to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
puneet_scl
from Gurgaon, Haryana
Report
Copy

Wrong name show on my sim

Address:Alwar, Rajasthan, 301019

Approx. 6 years ago during Tata DoCoMo lunching in Bhiwadi purchase a sim there number is [protected], approx. 4-4.5 years ago due to signal problem this sim port in to Idea, few day ago me install the my Idea App on my mobile and found sim issue on Gopal Choubey. During port my sim document submit pan card or Punjab voter ID card....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mulasavalagi
from Mumbai, Maharashtra
Report
Copy

Postpaid payment

Address:411033
Website:consumercomplaints.in

Dear sir/madam,

I Mr Gurappa Mulasavalagi using the Sim No [protected]( Prepaid) since[protected].Now received the SMS regarding the due amount pending Rs 337 BA no is[protected]. Regarding the same many times given the clarification by calling to idea customer care saying that I am using prepaid sim from year from[protected] . Still I have receiving the same massage. I requested you to Please do not waste subscriber time....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PLShirke
Report
Copy

Prepaid recharge - cheating

Address:Mumbai City, Maharashtra, 400098
Website:www.icicibank.com

On 20/03/2016 I recharged my mobile #[protected] through ICICI internet banking services of amounting Rs 115 for twice a time, screen shot is appended below. When I came to know that recharge is not filled, yesterday 21/03/2016 I called to Idea customer service department. I have given to understand by Idea customer service executive that this recharge is only for ISD calls (Special Top up). As per the below screen shot of ICICI internet...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
C
Cedric Dias
from Mumbai, Maharashtra
Report
Copy

Address not being changed even after of 2 months

Address:411015

I had requested for a change in address in the Idea Store in Pune on February 2, 2016. I had submitted my new address proofs. C1-[protected] is the service request number. After this i received bills for February and March. However, the address is still reflecting the old address.

The customer service executive now tells me that the new address is reflecting in system. However, to make it default i should again go to Idea store.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
agarwalsaurabh19
from Dehra Dun, Uttarakhand
Report
Copy

Company sold plan by wrong information and now not responding for last 2 months

Address:Dehradun, Uttarakhand, 248001

I have an idea connection for last 1 and a half year. In jan 16, i changed my plan to ( delta_combo_898_uwn) . I arranged to port 4 more numbers of all my family members to idea for this plan. At the time of registering for this plan i was told that rs 898 is rental for all 5 numbers as was my requirement. However, now the bill is being generated on the basis of rs 898 per number . I don’t understand why this is happening inspite of specifically...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Abhinav S Raj
from Adur, Kerala
Report
Copy

Number disconnected thrice

I am using this idea number for years together, and it's not the first time I am facing inefficient services. I have a postpaid connection now with 1299 plan . I had to go abroad for 2 months and dat is the reason I raised a request to change my plan to minimum amount ( 149 I guess) on 11 th Jan 2016 .. After 2 months my number got disconnected, for enquiry and reconnection I visited idea office, Cochin ( panampalli Nagar ) where my request...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepak Badal
from Solapur, Maharashtra
Report
Copy

Deduction of 45 rupees automatically

Address:403801
Website:m.ideacellular.com

Sir, A social book Service is Automatically Activated on My idea phone no. [protected]I on 22 Mar 2016 and deduction of R's 45/- I request you to please refund my deduction money immediately. and also inform you that presently i am roaming area i will contact with customer care but he is not supported. With best regards Deepak My Contact no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pankaj32584
from Raipur, Chhattisgarh
Report
Copy

Wrong inare executiveformation getting by customer c

Address:412207

Dear sir,
I am getting a new postpaid connection.
When I call for activate my sim.
Mr Rajaram pic the call and my no successful active.
Then he provide me all detail regarding billing plan, bill date, payment date.

I asked a question - my sim is active on 26 Feb and my bill date 04 march so in this period can I use my sim.

He replied to me you can use your sim but monthaly rental...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Guntur, Andhra Pradesh, 522124
Website:www.ideacellular.com

We have recharged my brother mobile with 1GB 3G data plan two days back .
The purpose is to send around 10 pictures via whatapp to me.

After the recharge he has sent 5 pics, after 10 mins he tried to send rest of the pics . He could nt be able to send those because of zero net balance.

We have called customer care to enquire details, he is the most irritating customer care guy one can ever speak with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
tatnur
from Kannangad, Kerala
Report
Copy

Continuous unwanted calls

I am continuously receiving call from +91 [protected]. When I pick up the call, there is some random response and the call is cut. When I try to call back, again they pick up and cut the call. This is some sort of harassment....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka, 560043

I have subscribed for a 4g internet plan in idea. I have been using it from two months. However, I've never experienced speeds greater than 30kbps....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vkvikku
from Pune, Maharashtra
Report
Copy

Not Satisfied with Idea Customer Care Service

Address:110080
Website:www.ideacellular.com

Your service executive Mr. RADHESHYAM of Indore cut my call without solving my matter, and he used rude tone to me...

Please tell them to use soft language to consumers. Next time i'll not tolerate... Otherwise i'll complain to consumer form...

I have recharged 1 gb 3-g data net pack of Rs.156 on 10.03.2016 in Idea cellular. Today when i have checked my balance data net is nil.
As i have wi-fi at home...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Jhansi, Uttar Pradesh, 284001

Unfair Deduction of SOCILBOOK VAS
Today i.e. on 21/03/2016 at 05:05 PM from 54300 I received a text message as follows:

"Thank You. We have received your request for service Socialbook and it is being processed."

And 5 minutes later at 05:10 PM from the same number I received another message as follows:

"Your Socialbook has been activated. Amount charged is Rs 45.00 /- for 15Days. Renewal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
Udayan Naik
from Bhavnagar, Gujarat
Report
Copy

Data network

Address:Bhavnagar, Gujarat, 364001
Website:Idea cellular

I have recharged 1 gb 3-g data net pack of Rs.245 on 19.03.2016 in Idea cellular, around 2.30 pm, Today when i have checked my balance data net is nil.
As i have wi-fi at home i have not used much so it is surprising that my current data balance is nil.
There is something wrong in this matter
I think there is some mistake in the system of idea cellular....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy