Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 465

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Madurai, Tamil Nadu, 625218

This is karthik from madurai, a business man. I had applied for a mobile connection for my company on 3rd march for 5 numbers with the company name kaths enterprises (Which is registered with the sub register office, madurai), and after 2 rounds of verification and 15 days of me calling them again and again they are now saying the company is not running. There is less activity in the company because that is the head office and the actual...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prabuela
from Mancheral, Telangana
Report
Copy

RC246 4G pack

Address:600029

Please note that I have recharged my phone with RC 246 4G pack. But the signal of 4G is very weak in my area. As an alternate I called the customer care to enable 3G instead of 4G which has been rejected by your executive. Your executive rejects the request as their was no such option to convert to 3G. Please look into this issue and solve my problem to equip my phone with 3G pack of same value. Otherwise please reimburse the pack amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
U
uma_sankar
from Mumbai, Maharashtra
Report
Copy

Deduction without intimation

Address:600006

My Mobile No. [protected]
Rs 12 /- deducted from my balance after recharge of Rs 30 /- on 17.03.16. Today around 3 PM Madam, SWARNA called me & told that no money deducted from my balance. After that again i checked &saw my balance is Rs 11.20 only. i called customer care immediate but they told Rs 12 /- deducted. Now my question whose word i will take? Try to refund my balance immediate....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Address:Lucknow, Uttar Pradesh, 226024
Website:www.ideacellular.com

On 14th March 2016 I recharged my IDEA number – [protected] with a 2g night pack of Rs 17. Even after recharging I was till getting a speed of 1 KB/s (from my RS 249 2g Unlimited plan after full speed quota is over).Then when 2g night pack was not activated even after 1 hour, I recharged with a 3g night pack of Rs 46 thinking that I will let go of the previous loss of 17 rupees. But even the 3g pack did not activate till 3:30 am, ( as i...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Arvin Bhardwaj
from Basi, Punjab
Report
Copy

Outstanding bill amount

Address:Mohali, Punjab, 140603
Website:www.ideacellular.com

Myself Arvind Bhardwaj i was using Idea's No. [protected] that bill has been exceeded although usage was not that much higher when i requested Distributor to negotiate it he started behaving rude. Idea is the worst operator i ever found and not at all cooperative. They are sitting to make people fool by increasing bill unnecessarily. and now they are threatening me and calling for hearing which is damn pathetic. I will not pay a single penny...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
W
wazeem
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet complaint.

Address:Mumbai City, Maharashtra, 400703

Dear sir, my name is wazeem, i am from mumbai, my idea number is [protected]. Its been 5 days since i get any proper internet service. I have contacted the customer care but they asked me to switch off then on my phone. I tried all the possible ways to get the service. I tried with another sim card, which worked perfectly with out any issue, which confirmed it is not my mobile, but the company's problem. I could not get proper help or...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shahbaz Ummer
from Bengaluru, Karnataka
Report
Copy

Sim not yet activated

To
Whomever concerned,

I took a new idea sim on 16th wednesday . It is still not activated. I have been calling to the customer care for so many time the only reply I get is the application is down . This is realy affecting proffesionaly and personally . Kindly do the necessary .

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
j Murthy
Report
Copy

Balance deducting frequently

Dear Idea

My Idea contact number is [protected] and from last two months main balance deduted frequently. I don't know which offer is activated to my number. I want my balance back and deactivate is there any unnecessary offer to my number.

Thanks and Reagards
JKVMANMURTHY
Cell:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
E
Eneri
from Chennai, Tamil Nadu
Report
Copy

Bulk cell broadcast messages channel 50

Address:Chennai, Tamil Nadu, 600011
Website:chrome

Getting bulk broadcast messages. About 50 or 60 per day and its really frustrating. Really need help since I'm distracted with other work....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pank.dhnd
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Resolve existing compliant (complaint URL in the details section)

Address:411013

Hello,
I already have raised complaint, which can be accessed at below URL:

https://www.consumercomplaints.in/idea-cellular-idea-cellular-sends-spam-sms-and...

You, Idea cellular, have been very much ignorant about this complaint and are not giving a single damn. Please resolve this complaint ASAP before I post THIS TO SOCIAL MEDIA and ask help from fellow...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
U
uma_sankar
from Mumbai, Maharashtra
Report
Copy

Unnecessary deduction from my balance

Address:600006

Rs 12 /- deducted today when i recharged Rs 30/- . I called immediate to customer care . Supervisor told that deduction made due to taken loan Rs 10/-. But he was unable to give details. I need details now OR refund my balance. For your information i have not taken any loan. Please check and revert back.

My Mobile No.- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
9
9581
from Kanchipuram, Tamil Nadu
Report
Copy

Sim activation problem

Respected sir,
I bought new idea Sim[protected] on march 2nd and also summited relavent poofs for that Sim card.It would not activated up to now.plz help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rishabh Budhiraja
from Nawanshahr, Punjab
Report
Copy

Poor service and network connectivity

Address:Panchkula, Haryana, 134115
Website:idea.adityabirla.com

Name: rishabh budhiraja
Contact no. [protected]
Alternate no. [protected]

I've had a very bad experience with the idea customer care centres and customer care executives.

I had raised a complaint regarding no connection at the customer care centres as well as on customer care helpline, but the replies were unsatisfactory and rude. I'm facing network issues which cause alot of inconvenience.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sibyv
from New Delhi, Delhi
Report
Copy

Network/coverage issue

Address:683561

This is regarding the Idea network issue at Pukkattupady, Ernakulam. This issue is with many Idea subscribers staying in this apartment.

I have made complaints many times to idea. Idea Engineer was visited the site and accepted that very serious network issue is there at this location. But after that no action was taken by idea to get the proper signal at this area.

The issue is from ground floor to 4th Floor...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
ravikantsaxena
from Mumbai, Maharashtra
Report
Copy

Deduction against no activity

Address:122001

After repeated try of idea from mar 02, 2016, through sms for misguiding customer in wrong direction. The sms for same is being sent to me by idea on regular basis. Sms were sent on mar 02 10:32, then mar 11 11:15, then mar14 13:48. After these sms same sms was sent to me on 15th 16:06. As it was written in sms as well as i have recorded call that in beginning it was said also that call is toll free, i continued the call to 53111. During...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pankaj Balhara
from Indore, Madhya Pradesh
Report
Copy

Postpaid plan not working

Address:Rohtak, Haryana, 124001

I am using [protected] idea postpaid
I convert this number in idea postpaid in febuary my billing date is 1st.
I have easy share plan with 1000 minute and 5gb data. Till today when i use data or make any call my unbilled amount is increase.
About this i contact the mini store from i purchase this number that person say plan is properly work your unbilled amount is zero.
That person contct no. Is [protected] from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore, Karnataka, 560048
Website:www.ideacellular.com/customer-care/regulatory/cellular-appellate-authority

Hi Sir,

I am using Idea service([protected]) since last few months. Last 2 months I got 300/- extra bill/every month. I got a call from collection department due to non-payemnt and I raised bill issues with them and they promise that this 600/- will be excluded from your account and you need to pay 1400/- that I paid after discussion. Now again today they barred my out going call claiming non-payment.

Can you...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Deepak ku. sharma
from Sawai Madhopur, Rajasthan
Report
Copy

Balance deducted by negative vas

Address:322001

I use idea prepaid number. Yesterday(15.03.2016) i deduct balance by idea company. Idea deduct money by idea flash service. Idea not having such options so that any use deactivate flash service. While vodafone give the flash option.
.

I think idea is a reputed company in prepaid network in rajasthan. But idea now in these days become a theft company. Company stolen money by fraud service.
What is a dirty scam!br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ramesh N Palasala
from Mandal, Gujarat
Report
Copy

Unnecessary deductions

Address:East Godavari, Andhra Pradesh, 533101
Website:www.ideacellular.com

Two months back i have been migrated from telenor to idea as pre paid customer. while i have migrated idea cellular has deduct amount un-necessarily from my recharged amount.
recently rs.35 deducted for fbunny. few days back rs.35, rs.90 deductions done by the operator. they are return back that amount when i have warn that i will complaint to trai authorities. but no change.. daily some amount deducted while i activate my net. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I had a number for Idea in pune which was active till June 2011, 5 years ago and had deactivated and cleared all dues. It has since been reallocated by Idea to someone else.

I have received the below email from [protected]@idea.adityabirla.com. When I call the numbers given, they are answered by some advocate/recovery agency hired by Idea who has no information of this account number, the phone number associated, or the bill....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy