Idea Cellular Complaints & Reviews

Dear Sir/Madam,
I am a subscriber of idea cellular phone since last fifteen years.I am
always paying bills on time.And I have several thousand rupees as
security with your company.
For last two months your services are deffficient in several respects.
First a service by the name of "Ditto Lite TV" was provided on my
number without I ever subscribing to the same.This was provided
without any...

Dear Sir/ Madam,

I need my incoming and outgoing call statement of the mobile numbers-
[protected]( from 01.01.2016 to 08.03.2016
issued the call statement).
Please mail to my ID [protected]@gmail.com...

Iam from kerala but now iam staying in coimabatore and i have a roming idea sim card.Now lets come to the problem.i had a recharge of rs50 on 5-3-2016.on the next day, i saw my account with zero balance.then i called idea customer care(tamil nadu) and enquired about my loss.they said they took additional roaming charges by mistake and they told me they will refund my amount (about rs 26) within 24hrs.i waited and waited but it resulted in...

Dear sir in my village there is no tower at all. There are weak signals of Vodafone, Idea & Airtel . My village population is 3000 and more, there are two school student strength is 500 plus one is Ashram school that is residential for poor people, There is no Hospital, or any clinic.

With in a range of 3 Kms there are three villages and population is 7000.

I am having a farm house and I am ready to provide...

I was using the number post paid [protected] for USB internet connection.
On 5 Jan 2015 i requested to disable the services on the number as i stopped using that but that request not processed on time and got the bill in Feb for that number.

I literally mailed nearly 10-12 times to customer care but not reply i even told on email to call me to clarity my doubt but i didnt get single call.
I escalated this to higher...

Unwanted billing charges of [protected] in the monthly billing of Jan 2016 on the 31st Jan i was travelling with my mother but during that time my mom had not make any calls but in the billing there was charges of 378 of for astrology calling to 055181 appear for duration of 42 minute. when i was calling customer care for complain of incorrect charges to 198 number they denied to take complain & told me that its was correct charges . & not...

Hi Sir my name is Saurav Thomas Dcruze I have a complaint against idea. The number was [protected] and it was corporate connection, in the month of December 2015 I made a payment of 2500/- after I made the payment I started facing network issues in which I had called they customer care several times but no action was taken at all. More than half of the month that number I could not use it at all no calls and also Internet nothing was working...

I have already paid a huge bill amount of rs 7500/- for a one month for mobile no [protected] after that recovery executive told me that ur sim card will be disconnected, but still i m getting outstanding bill amount emails from ur side. Though i have cleared ur outstanding den y ur recovery departments are harrasing me . Plz solve dis issue otherwise i ll suit for mental harrasment...

When i submit my address proof documents on idea service center at Feb 25, they requested to take new SIM card: reason is i am using my SIM card since from 2005.For below 2012 SIM cards they are providing new SIM cards mandatory. On that time i called to customer care Mr. Anjaneyulu spoke to me New SIM is not required just submit ur address proof, but at last he spoke to service center madam and told to me, actually new sim is not required,...

Please close my prepaid idea number with immediate affect as my mobile has been snatched.
Details:
Name - Devendra Kumar
Number - [protected]...

07-March-2016,
Dear Team,
I am not happy with the IDEA Cellular. I never have this connection on my name and i am staying in Chennai, but some one have used my Email ID and wrongly sending E-bills on my personal Email ID. which is not professional true. I am badly hurt'd with this incident.

I am not a user of IDEA CELLULAR, I have not purchased this connection Account No. :[protected]
Mobile No. :...

These idea customer care is real crap. They close the complaints without even calling the customer. I have been on this mobile no [protected] from past 15 years and ported from Vodafone to idea only because of 3g and have been using idea from past 4 years. The data counters are not giving full one GB and Asking to boost the data. i n the month of Jan 2016 they have billed me 4700 with data counters showing usage of 8Gb!!!. Am not a new college...

Sir this is to complaint against idea cellular, that i have purchased a new idea connection before 1 year ago.
i was using that number for last one year. but on one day my sim card was lost and i visited to idea showroom, then i was told that, the number which i was using was not registered under my name and they cannot replace my sim card.
bye registering this complaint, i request you to please help me in changing my number...

Sir my mobile no [protected] . I recharge it for 104 rs for 1 gb internet 28 days .but the company give only 300 and balance give talktime the company say that there is problem in teachinge so they can't give it but I am not satisfied I needed only data balance .but the company is not ready to give the net balance . How i solve my problem sir the customer care behavior is also not good...

Unnecessary charge the amount. I have a document regarding this. I have talked several times from Customer Care but they are not ready to resole my query. Even his seniors not accepting their fault. I have moved from Idea to Vodafone. My previous bill from idea have some amount left to pay. They have made bill wrongly and not ready to accept it. Due to this my vodafone outgoing service and Internet has been barred....

Today I received idea bill and come to know they charged 306 as call charges for number 055181 which does not exist. I am old customer of idea paying 2000 bills per month why they are charging this false bill for old customer like me which makes me thinking to switch to other company or switch to prepaid .


I am really tired of complaining to idea customer care. I think in next some year idea will get shutdown due to...

My idea wifi account got blocked in December month.I requested for a password change and closure of the connection. I called customer care they registered my complaint but no action was taken after two months in february i was getting constant remainders that make payments for three months, i was surprised to hear that.my connection was not closed.
They said that connection will br closed in march once you make the complete payment.br...

My mobile number is [protected]. on ideas recharge portal its written that on recharge of 79Rs you will get 1 GB data for 1 night.(for more information please check attached screen shot) . on[protected] i recharge with 79Rs twice. with this my data balance should be 2GB but when i dialed *125*4# it was only 980MB. For this reason i called idea customer care at 12.20AM and they replied second recharge override my first recharge so its showing...

Earlier on 01/03/16 I wrote up a mail over incompetency of your Kolkata circle marketing divison .
Presently over the same ported no. from Airtel, my address verification had been conducted on 03/03/16. But no SIM card had been issued. Instead I got a call from no. [protected] instructing me to tell a lie in reply to any call made from the verification department that I have issued with a SIM and SMSd me a no. 1236423, as a no. of...

Dear Sir, I have received information in my prepaid amount on 1st March at 12.30 PM that Rs.46.18 has been charged for the call made at 11.48AM on mobile number [protected]. But i have not made ny call to this number. I have contacted customer care Idea and informed the matter in telephone and also sent mail to customer care idea aditya birla ande Applite. aditya birla. But every has replied tht the call was made and they have debited /deducted...