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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 472

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P
prakash tokade
from Mumbai, Maharashtra
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Disconnect connection

Address:Mumbai City, Maharashtra, 400001

I port my postpaid tata indicom no. [protected], and i paid all bill to tata indicom company, my indicom plan is 250 and i paid 900 rs. so this no. is port by idea and idea given me mobile bill and tata indicom also send me bill as same dated. so after 2 month idea said to me u r pending bill paiment of tata indicom so i disconnected your mobile service. so what can i do?...
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Address:600094

I was credited with 1024 MB on [protected] with validity 05/03/2016, then I donot know why my internet was not working. In order to troubleshoot the issue, I recharged on 03/03/2016 with amount Rs246, I got 1GB+ 1GB 4G data balance with validity 30/03/2016. But I lost 1 GB data. But my internet started working

I was supposed to have (1GB+2GB 4G data)

I would not have recharged with Rs 246 if my internet was working...
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A
ashokjangir
from Ahmedabad, Gujarat
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Defamation, cheating & loss in business

Address:Ahmedabad, Gujarat, 380015
Website:www.ideacellular.com

Hello,
I am Ashok Kumar Jangir ( [protected]) making this complaint against idea on Defamation & loss as per the Act 499 or 500 IPC (Defamation) and act 420 IPC (cheating & loss in business ).

I have all the records to file a case againt idea network in terms of loss of my contact no., poor services and the worst part which i recorded in cellphone is calling on my contacts and saying that you'll have to pay the bill...
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M
Moorthy.thy
from Gurgaon, Haryana
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Data usage

Address:Tirunelveli, Tamil Nadu, 627002
Website:www.idea.com

I'm moorthy. I had recharged rs 194 before 4 days on my idea no [protected]. During the data usage i hadn't recieve any sort of message regarding above. But today 2.3.2016, i had recieved message showing my data was over. I had already made complaint to idea customer service but their reply was not satisfied. I kindly request you to repay my 800mb data as soon as possible. Thank u....
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B
Brijesh Pabari
from Mumbai, Maharashtra
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Wrong billing for gprs

Address:Vadodara, Gujarat, 390019
Website:www.ideacellular.com

I have been billed Rs. 800 for GPRS Charges in the month of January 2016. Whereas this amount is extensively high. Moreover after being paying Rs. 400/- from the BIll of Rs. 1200/- my Outgoing Services has been Temporarily Stopped which was not a right step taken by Idea. If my Services are also being stopped then No Invoicing should be done but it was continued by the Company.

I dont want to continue with such kind of Serivce...
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L
Leena Chawda
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Deduction of excess amount

Address:Raipur, Chhattisgarh

Please provide me call information of my no . [protected] as i have recharge amount 350 on 30 jan and ihave done max 10 local call ir less than 10 than also to my balance amount is only 200 i need the details of my one month incoming and out going call...
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J
jiyac82
from Noida, Uttar Pradesh
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Bill payment

Address:New Delhi, Delhi, 110018

I lost my phone with a sim card of idea numbered [protected]. I blocked that number and lodged an FIR regarding the same. After some time idea people called me and said I have a bill pending against my name for Rs. 1000 (Renewal of CUG pack and 300 for calls and tax). I told him that the sim has been lost and the pack has been renewed without my consent so I wont pay the whole bill. After so much argues, she convinced me to pay Rs. 450 on...
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R
ram sengar
from Delhi, Delhi
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Urgent need nano sim for new iphone

Address:Jalaun, Uttar Pradesh, 285001

Dear Sir/Madam,

My name is Ram Sengar and I am using idea from last 8 years. My mobile no is +91 [protected]. Recently I moved from Delhi to UP East. I have transferred my sim card from NCR to UP East by use of MNP service. But the problem is that my iPhone is not accepting the converted sim ( from micro sim to nano sim). When I talked with idea care regarding to nano sim they said that idea does not provide nano sim for MNP...
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T
tush1306
from Mumbai, Maharashtra
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Billing discrepancy & gprs plan change

Address:400066

Hello,

My Postpaid number : [protected]


When I checked my current bill for Feb 2016, I found that my GPRS plan had been changed without any prior intimation or approval from me. I had also been charged an additional amount of Rs. 100.64 extra and additional service charges on the same.


My previous GPRS plan was GPRS Core Service_SB_0_Acc_98_307. You can check the same from my Jan...
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A
Abhijit Mukerjee
from Delhi, Delhi
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Over bill of 9889315666

Address:226010

Dear Sir,

I have requested to change from pool 900 to pool 1400 under easy share 3.00 on 23/1/2016 but
to holiday it has not been taken up that day. Finally on 25/1/2016 it has changed to pool 1400 but
Idea have billed both the scheme which is not correct as well as not acceptable.

I am an old customer and make regular payments as per your schedule.
Pl. instruct to correct the bill so that...
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P
pulkit.verma1985
from Mumbai, Maharashtra
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Postpaid data plan pro ration

Address:Indore, Madhya Pradesh, 452010
Website:www.ideacellular.com

Hi Idea Team,

I have changed my planned from Postpaid to Idea Prepaid.
but Bill generated for Feb 2016 month is including Rs. 905.72 even I had data when I was changing from postpaid to prepaid.

My idea no. [protected]

Please do not fool people about your silly stretagy as data pack given for monthly uses its depend on us that rather we used in 1 day or in 1 month.

Kindly...
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Address:+91
Website:www.ideacellular.com

I was activated a plan in midnight 11:59 and i got a msg the service plan validity is 1 night (about 12 -6 am)

but i didn't got any data and i was charged for this plan

and when i call customer care they said your data is laps

the company charged for me for the service n said it is activate before 11:45 pm and after 12:15 am

but in massage it clearly written the validity of service...
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A
Anzab Abdulla K
from Calicut, Kerala
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No network for mobiles and so suffering from call drops

Address:Kozhikode, Kerala, 673524

No network is here in my home of any mobile companies and i asked idea cellular many time for a single tower or anything to remove these problem but they dont take any action...
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W
Winkz Singh
from Delhi, Delhi
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Activation of la carte service

Address:Jalandhar, Punjab, 144023

Dear sir,
I had recieved a message regarding activation of masti club service on.my idea number [protected].i do not want nor ask for such service please deactivate this service and refund me charges if any due to this.

Yours faithfully

Avneet singh...
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A
ankit bhargava
from Ajmer, Rajasthan
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Pro rated charges

Address:Udaipur, Rajasthan, 313001

Dear Mr. Mukul
Joint VP – Operations
Idea, Rajasthan

Greetings!!

At the outset I would like to apologise for writing you upfront and unwarranted as a Customer of Idea Cellular
However my attempts to reach out Customer Care, seniors CCEs and Appellate contact at region level failed to resolve this serious issue I am raising to you with a hope to get satisfactory resolution.
br...
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A
abhichawla08
from Agra, Uttar Pradesh
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Idea executives are asking for 50 rs to upgrade the sim to 4g

Address:152002

The executives at the idea branch in ferozpur, Punjab (152002) are asking for rs 50 to upgrade the sim card to 4g.
But I had received messages from idea that are advising to upgrade the sim to 4g for free at Idea showrooms...
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S
shubham94
from Raipur, Chhattisgarh
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Bill sent for the free service

Address:Dehradun, Uttarakhand, 492007

I am availing the services of idea cellular network, my idea a/c no. is[protected] & my phone no is [protected].
As per the idea promotions i have received the message of 1 Gb free 4G data usage for 10 days.To get this service i have sent a message

BOOK 4 G to 12345 on 24th DEC 2015 at 5.33 P.M from my Mobile No.

I have received a message from the company once the service is available in my location...
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S
sachinchouthe
from Mumbai, Maharashtra
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Regarding Incoming call details

Address:Thane, Maharashtra, 421301
Website:kalyan

Dear sir / Madam
My Idea cell no is [protected]

please send me the Incoming call details from the beginning of service to the date i stopped Idea cellular service to my registered email ID

I did request on customer service email id & i also did inquiry in Idea gallery but all in vain

Please help me in this details...
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L
lahiri
from Kolkata, West Bengal
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Incompetence over issuing ported postpaid connection

On 23/2/16 I got a promotional call from[protected], initiated to promote Idea customer. I am presently an Airtel post paid cosumer, keeping in view your dedicated service at Mumbai and dissatisfactied over Airtel here, I opted to port my number.
Immediately, I abide by all the requests i.e sending of AADHAR scanned copy, password for my Airtel statement, immediate settlement of last bill amount inexcess of rs 100 to cover any unbilled...
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W
wwwwi47
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash is deducting from idea my main account

Address:Ernakulam, Kerala, 682020

Mydala deals deducting amount from my prepaid connection whenever I recharge online. It has been activated without my knowledge and when i tried to deactivate the service it got failed. I am giving the SMS below
"below service active on your mobile 1:Mydala Deals Sms 1, 2, 3 etc to 54300 to deactivate the service"

but nothing is happening, I think Idea cellular and mydala together looting the people

My...
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