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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 470

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9
9154343426
from Hyderabad, Telangana
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Need call details

Address:502287

My number is [protected]
I [Abdul Majid ] need my idea call detail for last 2 montsh please send to my mail id all in comming and outgoing telephone number also need. my e-mail id - mazzu.[protected]@gmail.com


Regards
Abdul Majid
[protected]...
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S
suryakant prajapati
from Gurgaon, Haryana
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Accidentally recharged the rate cutter plan (139 rs.) twice

Address:New Delhi, Delhi, 110092

I was accidentally recharge the rate cutter plan (139 Rs.) twice, and within 15 minutes call to idea customer care service two reverse the recharge, but he deny to reverse. I am using idea from last 10 years, but now they are not believable, They don't value there customers and service now. Now they believe to rob there customers.(MO#- [protected], Surya Kant)...
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M
manoj kumar Baghel
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prorated overage charges.

Address:Pune, Maharashtra, 410515
Website:www.ideacellular.com

Hello,
it's been long time i'm with Idea cellular, iPlan 599 i am using. My billing cycle is 5th to 6th of every month. In the bill Feb-March 2016, i have consumed 3G 1GB around 10 days before billing cycle. After that i have almost switched off my internet. For whatever minimal usage they have charged me with 4p/10kb.

But why they have charged me 171608.275kbs of data, that's Rs 686.440 according to bill statement...
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A
Abhishek_Thakur
from Jind, Haryana
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Deduction of balance without any cause

Address:171005
Website:idea

I took a new connection and got 50mb data to use.
i still have 291.36KB data left but they deducted about 13-14 rupees from my balance. It was about Rs81 and now Rs67.69
when i called the customer service then first they tried to fool me then they told we are transferring your call to senior then after sometime disconnected (twice).

i am just fed up with this....
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M
mishrabharat10
from Delhi, Delhi
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Porting done on 3/3/16 but sim card not activated till date

Address:Haridwar, Uttarakhand, 247668
Website:Idea.com

Dear Sir,
With reference to my number [protected] ported from reliance to idea. On 3/3/16 porting has been done but after sim inserted to mobile showing invalid sim & sim card not activated till date. Regarding this issue I already compliant to customer care, idea store as well as. Appellant authority of idea cellular but till date sim card not activated. They charged 120/form porting. Still sim card is not activated & no resolution...
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S
Sajukrishnan B S
from Thiruvananthapuram, Kerala
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Data carry forward stopped without intimation

Address:Thiruvananthapuram, Kerala, 695607

I am a post-paid idea cellular customer in Kerala. My data carry forward option has been cancelled without any intimation. I had around 600 mb from Feb but it is not carried forward. When i contacted customer care they said they have stopped the facility. But i didnt receive any intimation in this regard. Please give me back my balance....
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J
Jitender Singh87
from Delhi, Delhi
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Indoor Network issue

Address:Ghaziabad, Uttar Pradesh, 201014

This is about my mobile number [protected]. I am following you from last 4 or 5 months for resolving my complain regarding network issue but till now i didn't get that bloody resolution. If you are not able to do that please inform me, i have many network operators to switch from your network. If giving satisfied service to the customer is very tough and challenging for you, you guys can ask me to leave the network because now it is not possible...
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A
Adhilrahman
from Mavelikara, Kerala
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Internet speed

Address:673525
Website:www.ideacellular.com

My name is abdurahman and my number is [protected]. When ever i am using a 2g plan i am getting a speed of 30 to 40 kbps and after the speed limit is over it says your speed limit is over and now onwards you will get 40 kbps speed only and i actually get 1to 3 kbps speed only . I should get the correct for the money i pay. So i kindly request to take satisfactory measures...
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Address:635109
Website:www.consumercomplaints.in

Hi,

Compliant no Q1_[protected]

As confirmed by Mr. Arun Kumar on 1 - Mar - 2016 & I have recorded the call which he has confirmed that.Even though i had data balance the amount is charged due to network issue from service provider IDEA which is wrongly charged on 01- Mar-2016.And the same issue happened to many of IDEA customers.Because IDEA is upgrading/ improving the service, & He also promised that amount...
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P
prasad406
from Amalapuram, Andhra Pradesh
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Worst service for lost sim and not responding from past 6 months

Address:Hyderabad, Andhra Pradesh, 500084

I made a complaint request to stop my services temporarily as I lost my sim card and I have been in different country and communicated the same through my registered email.

They agreed for it and they charged the amount for 6 months too.

I decided to take the new Sim card and I have visited to the Idea corporate show room and made a request to provide a new sim card.

They have provided but they...
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K
kavya Tippi
from Calicut, Kerala
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I want this plz send the details

Address:Chitradurga, Karnataka, 577501

I want incoming and outgoing details of given number [protected] it's important to me so plz help kindly plz help in this situation and this is very 5 to me so plz help me...
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A
Ashwin Vishwakarma
from Delhi, Delhi
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Bill plan increased from 99 rs to 199 rs.

Address:Thane, Maharashtra, 401107
Website:www.consumercomplaints.in/new_complaint

My 2 Idea Number
[protected], [protected].
I am having 2 billing connection My bill plan is increased from 99 rs to 199 rs within 4 month.
Please reverse my plan to 99 rs also i am facing internet speed issue.
At the time of connection i was provided with 2G + 3G internet speed but now i am getting a very worse internet speed.
I have also raised the complaint for internet in customer care but they said to...
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A
Arunkumar Yadav
from Mumbai, Maharashtra
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Internet charges charged to my bill when the same was not activated

Address:Mumbai City, Maharashtra, 400055
Website:Idea celluar

My registered Mail id is [protected]@gmail.com
I had portred my no at the time of Porting, i was said that i'll have 3 months free Data Pacakage .I had said i dnt want the free pacakage and i dnt want Internet in future also.
The person said that the Internet is free for 3 months upto 3 gb
After that the if you activated then only it will be activated .
I havent activated, neither i have used free data not i have...
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A
anupbhalerao
from Malegaon, Maharashtra
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Idea mh privilege 299 plan change without intimation

Address:Mumbai City, Maharashtra, 422011

Today I received the bill statement for postpaid no [protected] and found that my plan was changes without any prior intimation to me . Idea has increased Plan rental from rs 299 to rs 349. I called to idea customer care to ask why its being changed and they were not able answer my questions .

Please explain why my existing plan was changed without any prior intimation to me . I need to acceptable/valid answer and explanation...
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B
baranidharan
from Chennai, Tamil Nadu
Dec 23, 2022
This thread was updated on Dec 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4G and Billing

Address:600122

I have called Customer care and asked for 4G LTE, that executive got my PIN CODE, then verified and activated 4G for my number immediately, since then, till today morning I was using 4G data (as per bill plan double data offer i.e. 2GB limit), this morning i got message that that quota over hence 40 kbps will ba applicable hereafter. (As per customer care executive and ussd only 1007.8 mb is used)

I called customer care and...
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R
Raaj7
from Mumbai, Maharashtra
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Idea sim validity got expired

Address:Chennai, Tamil Nadu, 600056

I have an idea sim and im from chennai and the sim date got expired.. i have not activated the sim.. but the sim date expired. how can i get the same number back and how can i activate since i paid an huge amount and bought the sim and it got expired so i wanted to how can i get the sim pack?...
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N
Nomaan Sayed
from Mangalore, Karnataka
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No 3G network even after 3G recharge

Address:Belgaum, Karnataka, 590010
Website:www.ideacellular.com

I just recharged with a 3G net pack. I've an Android phone a Infocus M350. And still it says that my phone isn't 3G compatible where as my phone is actually 4G compatible! I'm very disappoined. Please resolve this as soon as possible....
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S
sarika charthal
from Raigarh, Chhattisgarh
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First time Recharge amount not give also 50 mb data not given

Dear sir. I am devendra karde I purchased my new SIM card of idea mob no.[protected].at the time of purchase the schem was 130 rs SIM card 70 Rs balance &50 mb free data.after the activation of SIM .not given any balance (70 rs)& free data (50mb).it is totally in justice.I request to idea care please give appropriate balance as per scheme .my another contact details no. are [protected].I have also complain in idea costumer care but he misbehave...
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N
Nawab Rishabh
from Amritsar, Punjab
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About 3g plan

Address:Sirsa, Haryana, 125104

Yesterday I recharged my idea sim card with 595 rs..in which I should provide a 3.5 (3g) data, but I get only 2.5 (3g) data.in my previous plan I got this in 545....
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Address:Indore, Madhya Pradesh, 452010
Website:ideacellular.com

Idea has charged dialer tone charges in invoice and forcing me to pay it. I have complained it to 198 in idea. First executive saying it will be adjusted and Second idea executive denying to adjust such amount by saying that it is activated by my side so this is not refundable. First of all I have not called to idea to activated such services. It is Idea who is calling intentionally again and again and again so that customers can make mistake....
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