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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular reviews & complaints page 471

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V
VikasKha
from Delhi, Delhi
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No network/ no customer care

Address:New Delhi, Delhi, 110007
Website:www.ideacellular.com

I was nicely using Vodafone for 18 years and by mistake it changed the network to Idea. Now my phone always say "No Service" & if i call customer care then no one is available. They make you listen to all their offers and jam your brain with lots of music and the moment you finally get an option that please press 6 to speak to customer care then the phone will get disconnected. These people are sick and will make you sick if you every shift...
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D
dilip marathe
from Mandleshwar, Madhya Pradesh
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Cheating by idea services

Without any request in any way from my side on 03.03.2016 at 9.19 P.M. i received message regarding Asia cup Cricket score
and simultaneously Rs.3 (three) has been deducted form my pre paid balance
I want to inform you that i am having password activated in my mobile and always keep my mobile with me only.it is surprising how it happens?...
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L
Lalit pune
from Pune, Maharashtra
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Didn't get the remaining balance of 3G data carry forward.

Address:411035

On 26th Feb'16, I have done a 3G internet recharge of 1GB for Rs. 249. The remaining balance of @1700MB didn't get carry forward.
So far every time I got the remaining balance carried forward. Even when I recharged the last time. This time, remaining balance didn't get carried forward.
Customer care told me as the remaining balance was more than 1GB, so it didn't get automatically forward and told out of the remaining balance...
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P
Pandharinath gande
from Roha, Maharashtra
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Incoming and outgoing calling numbers and calling duration s

Address:431203
Website:Idea cellular customer care.com

Dear sir I using idea sim card no [protected] I want to know the details of Janury to March 2016 call detail of outgoing and incoming also with call durations and numbers. If possible send all the details of my given Email ID pandharinathgande @yahoo. com. Thanks. P.M.Gande...
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S
Sonali Rohit Khard Srk
from Indore, Madhya Pradesh
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Unnecessary balance dectuction

Address:465674
Website:www.consumercomlaints.in

Resp. Sir/madam

I am your customers from Mp. Sir this is the 3rd or 4th time jab mera balance dectuct hua hai. Hamesha call kia complaint karne k liye but har baar TECHNICALL FAULT bol kar problem solve nahi ki gayi and this time they said aap morning me call kijiyega but morning me 4times call karne per unhe meri voice nahi sunai di so I thought may b network problem ki wajhase aisa hua hoga but No uske baad call laga hi nahi...
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R
ravinder bansal 611
from Bhopal, Madhya Pradesh
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Network problem in area sonipat

Address:131001
Website:www.consumercomplaints.in/new_complaint

Dear sir,

I have taken idea mobile connection new thru mobile portability services but after one month I released that I have taken wrong decision Idea celluar is poorest service in terms of mobile network, most of time calls are not dialing from mobile, network busy, specially facing problem of call dropping. my mobile no is [protected]...
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A
avidteddi
from Mumbai, Maharashtra
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Customer care calls

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Its really shameful what type of people you are employing . Out of no where I am getting a call from your team and that illiterate lady says me to pay 4k bill for some vijay kumar. I have no relations with this 3rd grade company whose employee call people and use slangs on there own mistakes. the call was received multiple times from [protected]. I also have the recording of the call and I will report the same to consumer forum if no action...
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P
pankrana
from New Delhi, Delhi
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Still sim not activated

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

Date of incident[protected]
I was ported into idea cellular through online .
and they charged 130 inr. they sad activation period is 1-2 days.
but still sim is null... i am very disappointed by idea services...mb no. is [protected]...
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D
Dinakaran A
from Chennai, Tamil Nadu
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Idea balance

Address:627851

It was fraud Network in India, i was recharge with 550 it ws credited successfully but fully taking out by Idea fraud...

The Customer care Executive also behave badly about their Network......
+1 photos
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Address:Pune, Maharashtra, 411033

I had special recharged for Rs. 26 for message voucher(National), But still 1.5Rs is deducting for each message.

I have no idea, what exactly understand their customers..FOOLS??

Best thing would be change it to other network.

Worsts service-Idea...
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A
ashupari
from Gurgaon, Haryana
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Wrongly deducted balance and customer care did not cooperate

Address:110085

Dear Sir,

Myself Ashish, my number is [protected], My balance had deducted Rs 4, 2 rs each for playing a contest of 53111. I didnt played.

It was charged on 3rd march, 22:50pm. When i called customer executive Rajender singh, thy didnt cooperated with me.

Kindly give me solution for it. As I did not called. I want a reversal for it.

Regards
Ashish Nagpal
[protected]...
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L
Lakshman tummala
from Kakinada, Andhra Pradesh
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About activating new connection

Address:East Godavari, Andhra Pradesh, 533003
Website:Www.idea cellular.com

Dear sir
Recently I have bought new idea cellular connection but I am facing problem during its activation this is the first time I bought sim card with my Andhra card details but during activation process the activation of my sim is rejected according to the information it says that I had multiple cellular connections but it is clear that I never bought any sim till this day
Thereby I informed to the respective idea costumer...
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R
Rj8397
from Mumbai, Maharashtra
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Postpaid to prepaid change problem

Address:Rangareddy, Andhra Pradesh, 500078
Website:www.ideacellular.com

I went to Supreme Marketing Idea Store in Karkhana, Hyderabad. I wanted to change my postpaid connection to prepaid connection. But they clearly denied. They told me to go to their head office. Now being a college student and new in Hyderabad, I was being harassed by them. I called at Idea Customer Care and the customer executive said that the change would be done in the Karkhana Idea Store. I took my PAN Card, Institute ID Card and they...
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Y
Yogesh Attal
from Karad, Maharashtra
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Non refund of money - idea internet

Address:411017

I have applied for idea internet connection in name of my wife Rupali Attal October end. I paid full advance rental for 3 month including modem price (3000 + 1000) as the sales person Mr Kishor mentioned that the line can be taken in my area of requirement (Rahatani). Based on the application processing, the engineer visited to to provide connection in 1st week of November. When they came, they mentioned that connection cannot be done due...
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S
sanju0910
from Mumbai, Maharashtra
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Charging 4000 to 5000 Rs when request to port the Number.

Address:Mumbai City, Maharashtra, 40008
Website:www.ideacellular.com

I switched to idea network about 8 months back, since then i have paid all the bills and never my bill amount crossed more than 250 to 300 Rs. I had a 99 corporate rental plan with a 89 Rs data plan which was very cheap as my usage was also very less. But 1 month i experienced a issue of no network coverage at my residence. I lodged a complain with idea customer care, to which they responded saying it will be resolved in next 4-5 days.br...
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Address:Dewas, Madhya Pradesh, 455001

Respected sir,
I port in my Number [protected] Reliance to Idea. Your Store executive make me wrong commitment about3g plan.
1.Mr. Rishabh told me that he will give me 2gb 3g in 250 rs. After port to Idea i got only 2g data.
2. He told me to get an add on no. for sharing my data and calling with add on no. but when i get first bill all charges are separated.
3. I am a individual customer but He give me a corporate...
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Address:Pune, Maharashtra
Website:www.ideacellular.com

I was a customer of idea holding two number 73x0xx8x00 and 95x2x9x4x1.

These two numbers were used by me for about 4 years and 2 years respectively.

on a single day I decided to disconnect the phone numbers and I asked Idea the process and the confirmed it can be done over the phone, the request was accepted and numbers were disconnected.

After 1 month or so I got two bills for the numbers and...
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P
PvPI Warangal
from Bengaluru, Karnataka
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No service on MNP

Address:506001
Website:www.ideacellular.com

This is Imran Khan, I recently applied for MNP from Airtel To Idea, I got a message from Idea saying my number would be in no service period for 4 hours and from then i can enjoy Idea services.
12 hours passed but till now new idea sim isn't activated, I am missing important calls and my near and dear ones cannot reached.
Please Idea network respond swiftly and do the needful....
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G
goodboy01
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea 2g unlimited speed is very slow

Address:403521
Website:www.ideacellular.com

Hello,

I have recharged Idea 2G 3GB Unlimited Internet pack at Rs. 298 on [protected] yesterday March 2 2016 which is giving me very less internet speed. I have not used more than 100 mb but why is this happening. Can't load even 240p video without buffering on YouTube. I paid almost 300 rupees for this. I am really not a rich person who could just waste money and recharge again for higher speed. My phone supports 2G, 3G networks....
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S
swapnilshahane
from Rahuri, Maharashtra
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Wrong recharge value

Address:Pune, Maharashtra, 410516

Date of INCIDENT - 3 March 2016, Time - 11.46 AM,
IDEA Customer care executive - 198
MY NAME - Swapnil Shahane, MOB no - [protected]


When i was called to CCE of idea cellular NO 198, for the miss alert scheme then the CCE said me that you have to recharge your account with INR 75 and call to us for activation the scheme and validity of scheme is SIX months, then once again i was called the CCE for confirmation...
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