Idea Cellular Complaints & Reviews

Post paid idea connection — Change of F&F number

Dear Sir,

My Phone number is [protected]
Please change my one of the F&F number as given below:
existing F&F No.[protected]
Change to: [protected]

Please do the change on priority

Thank You

RK Pandkar

Dear Sir,

We would request you to kindly contact to your respective service provider for further course of action.

Regards,
Ideacellular

Dear Sir,

We regret to inform you that the services for your Idea number has been suspended due to incomplete documents received. Thus we request you to kindly contact to your nearest My Idea and submit the new set of fresh documents.

Regards,
Ideacellular

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

Sir mobile no-[protected] of idea telecomunication have such problem.

Dear Sir,

We wish to inform you that your complaint for Refund related issue has already been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Idea — statement

hi sir
plz my my idea no call details incoming and outgoing calls statements give me.
my no [protected].
period of statement=dec-2011 to jan 2012.
plz sir help me.

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

monthly statement of incoming and outgoing calls to my friend email [protected]@yahoo.com

Send me outgoing & incoming cal statement on email add :- [protected]@yahoo.in
Statement number [protected]

please Send me outgoing & incoming call statement on email :[protected]@gmail.com
statement number[protected]

please Send me outgoing & incoming call statement on email :[protected]@gmail.com
statement numbe r+91 [protected]

please Send me outgoing & incoming call statement on email :[protected]@gmail.com
statement numbe r+91 [protected]

ek idea jo cheen le aapki duniya

Dear Sir,

We wish to inform you that the charges are charged correct under Gprs usage. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

My complain has related to most extra bill generate by idea my no. is [protected].
in this my bill 49 rupees extra with 12% tax & show Wap download in Bill.But I don't downland any wap from internet.
so pls solve my problem i can't pay extra bill.

Ek idea jo badal de aapka bill

Idea Net Setter — no speed

i have purchased net setter but there is no speed, i am feed up of this lot of complaint has been made but no resulution my idea no is [protected]


piyush gupta
thankyou
[protected]

no speed my idea net setar

Dear Sir,

We wish to inform you that your complaint for Netsetter related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC305529 in the subject.

Regards,
Idea Cellular

Dear All,

Please don't provide any kind of details to Idea company beacuse they are really very froud . if you gave all the details its goes under wrong way . so please avoid such things

Dear Sir,

We regret to inform you that you are unable to check Details online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

Idea — for mobile network

I am ashok bhardwaj..
On my 16th birthday my mamaji gift me a new post-paid sim card of idea cellular....
But after some month i have changed into pre-paid due to "not to good response" of that one.......
Then it works properly
But since two months ago i have faced a problem to network related....
Then i complained many & many more times in customer care but there is not so good response then i made a call to NODAL OFFICER, But there is no receiving......
i finally i have made this.......

Idea Mobile Network — Not accepting my cancellation request

Hi I am Saranyan.S.S, working in an MNC company,
Recently i have taken an IDEA postpaid connection from the IDEA agent who came to my office.I have taken the Postpaid since the traffic what they offered was attractive one.Before taking the service i asked the IDEA agent whether "If i am not satisfy with your service can i cancel my service at any time" ? for that he said "yes sir ! this is a corporate connection so you can cancel the service at any time".After taking the connection i came to see the network signal strength was so poor..people who tries to contact me couldn't able to reach me. Because of this i missed many important business calls.When i contacted their customer care service to cancel my service, they asked me to send a request email to [protected]@idea.adityabirla.com.I forward any email request to cancel my service as soon as possible to them, but no use i couldn't get any response from them.Even when i called to their Applet Authority number [protected], they didn't response me properly saying that my mail didn't reach them, but i have send them several times.Later they asked me to go nearest IDEA outlet to submit my request.I went to an IDEA outlet which is near Marathalli Bridge,but to my surprise they are didn't response me properly, simply saying me that "you should have use to IDEA service for minimum period of 3 months".But there is no norms like that or they didn't tell me at the time of getting the connection. IDEA network is a fraud company !!!! really very poor services, once i[censored] get IDEA connection then they wont leave you.They have very poor network services.
Please some one take care of my request, because of this i am missing many important calls.I cant tolerate this, i want to leave the connection as soon as possible please help me.

My mobile number is [protected]
connection taken on the date:13/01/2011
connection taken in the name : saranyan
My email id is : [protected]@yahoo.com
The IDEA agent number from whome i have taken the connection :[protected]
Agent name : Punith

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular

Dear Sir / Mam,

Sub-Idea communication id is :[protected].

This month bill received is not correct..As plan reflecting in bill and on idea account is wrong. I am using Post paid RS 599 3G Plan with 2 GB free & Rs 100 as discount. The connection taken dt 11/03/2012 and till dt i have paid bill on time but bill received(10.12.2012 to 09.01.2013 of Rs 1717 is not correct. As this month I have not at all used my plan also. As per customer care executive plan has diverted to other plan of 2G..


When i take this service that time i was told that my net will be very fast but by this month it is not working at all, even idea page is not opening, the bill produce is also not correct the plan has also changed.I complained by mails & also informed nos of times telephonically, I have not been given the right answer.

hence by looking all above reasons I want to deactvated my no, thus you are requested to get deactivate my post paid connection

Find below the detail-


Cell no idea netsetter-[protected]
account no-1.1267302

I am very kindful if you deactivate my idea netsetter connection ASAP.


Thanks
Manoj sharma
[protected]

Dear Sir,

We regret to inform you that we are unable to provide call logs as online due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

Dear sir
I want my call list from 01/01/14 to 02/03/2014 idea SIM number [protected].Please send the details to my mail id is [protected]@yahoo.in thank you.

i want my sms list 01/08/2014 to 09/011/2014 idea SIM number [protected] Please send the details to my mail id is [protected]@gmail.com

Dear Sir,

We regret to inform you that we are unable to provide details due to security reason, thus we request you to, kindly contact to our Idea customer care helpline for further course of action.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that the services for your Idea number has already been activated. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Idea Netsetter — unusual bills

Because of faulty net setter, it was unused. but still its billing is going on. After lots of complaints Idea has not taken any decision & the bills are continued month by month. Idea Customer care has no manners to spoke with customer regarding to complaint.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, Netsetter no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC304429 in the subject.

Regards,
Idea Cellular

Idea GSM Cellular — Late night calls by Idea GSM owner

I want to the full address of Idea GSM No.[protected] as this person is calling my family members in the late nights, plz let me know so i can proceed against the person. your action the matter is solicited please.

Idea Cellular — automated service activation

my idea number [protected] gets automated hello tune service every month with new song and 45rs deduction. i never ask for that but customer care says i sent them a message. i called vodafone to get my number portable but i got a message that idea rejected your request of portability. every time i recharge my cell i always get a new service activated and the balance is off again. after frustration i distroyed that sim and bought new airtel. but i want this complaint to effect idea so that others will not face the same problem.

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Idea — Frod From Your retailer

This is surendra kumar
My Mobile No [protected]
Complaint was Changing My Service Prepai to post paid
I call to Customer Care They Sentding To One Person to Meet Me
I am Telling to My Details And Given Bio Data and Documents
And He Has Taken Money FRom Me 300/-
Date 16/12/2008
But He has no Responce And Not Given Refund Amount
Please taking Action
His Name : Mahesh [protected] & Ali [protected] & Kalpana [protected]
please take Action on them

This is surendra kumar
My Mobile No [protected]
Complaint was Changing My Service Prepai to post paid
I call to Customer Care They Sentding To One Person to Meet Me
I am Telling to My Details And Given Bio Data and Documents
And He Has Taken Money FRom Me 300/-
Date 16/12/2008
But He has no Responce And Not Given Refund Amount
Please taking Action
His Name : Mahesh [protected] & Ali [protected] & Kalpana [protected]
please take Action on them

This is surendra kumar
My Mobile No [protected]
Complaint was Changing My Service Prepai to post paid
I call to Customer Care They Sentding To One Person to Meet Me
I am Telling to My Details And Given Bio Data and Documents
And He Has Taken Money FRom Me 300/-
Date 16/12/2008
But He has no Responce And Not Given Refund Amount
Please taking Action
His Name : Mahesh [protected] & Ali [protected] & Kalpana [protected]
please take Action on them

This is surendra kumar
My Mobile No [protected]
Complaint was Changing My Service Prepai to post paid
I call to Customer Care They Sentding To One Person to Meet Me
I am Telling to My Details And Given Bio Data and Documents
And He Has Taken Money FRom Me 300/-
Date 16/12/2008
But He has no Responce And Not Given Refund Amount
Please taking Action
His Name : Mahesh [protected] & Ali [protected] & Kalpana [protected]
please take Action on them

Idea Cellular — fraud in service

sir i made a complaint regarding double debiting amount from account cell no[protected] and[protected] . no responce from service provider

This is Suresh Kumar
My Mobile No.=[protected]
Demo No.=[protected]
Hamne Shop Chalu Karke 8th Months Ho gaya Hai But Hamare Distubuters Ramdev Marketing Bhayander (E.) Vale Ne Hamare Shop Par Laga Bourd Jiska Bhada Dene ka Bola Tha Lekin Abhi Tak Hamko Bhada Nahi De Raha Hai Hamri Shop Par Laga Bourd Ka Agreement Two (2) Bar Bana Ke Leke Gaye Ham Unko Actvation Bhi Acche De Rahe The Par Months 115 ACT Ka Target Liya Tha Lekin N to Claim Deta Hai Or N hi Bourd Ka Bhada,
Thanks
For :-
Satyam Mobile
God Dev Fatak Road,
Bhayander {E.} 401105
Mo.=[protected]

Idea Cellular — FRAUDULENT SERVICES

A NODAL OFFICER OF A COMPANY LIKE IDEA IS WRITING COMPLETELY WRONG AND MISGUIDING INFORMATION WHICH IS WAY WAY FAR FROM REALITY

AS PER HIS/HER MAIL DATED 09/05/2011.HE WRITES REGARDING MY COMPLAINT ON MNP BENEFITS:-

Dear Sir,

Thank you for writing to us

With reference to your mail regarding service against your Idea Mobile Number [protected]

We would like to confirm you that we have tried to contact you but the call was not picked.

We would like to confirm you that benefits of 100 STD minutes has already been updated against your Idea connection on April 20, 2011 and Idea to Idea calling benefits have been updated to your account with effect from May 1, 2011.

Trust the above addresses your concern

Thanks & Regards,
Nodal Officer Desk

AFTER HIS MAIL I CALLED THERE CUSTOMER SERVICE EXECUTIVE .....


SIR/MADAM,
AS PER MY CONVERSATION TO MR.RAJNEESH(CUSTOMER CARE
EXECUTIVE} REGARDING MY IDEA NO [protected] HE HAD INFORMED THAT
NEITHER ANY STD MINUTES NOR ANY IDEA TO IDEA CALLING BENEFIT WAS
GRANTED TO ME TILL DATE(I.E 09/05/2011) TIME OF CONVERSATION WAS 2:48PM ON 09/05/2011.IT IS A MATTER OF GREAT SURPRISE TO ME THAT A NODAL OFFICER OF A COMPANY LIKE IDEA IS SENDING ME COMPLETELY WRONG AND MISGUIDING INFORMATION .THIS CLEARLY SHOWS LACK OF CORPORATE MANAGEMENT AND UNETHICAL PRACTICES FOLLOWED IN A COMPANY WHICH PROMISES TO DELIVER GREAT AND TRUTHFUL SERVICES..I REQUEST YOU NOT TO GIVE ME ANY BENEFITS
BECAUSE I'M NOT BEGGING YOU FOR THAT BUT IT IS UPMOST REQUEST PLZ
STOP MISGUIDING PEOPLE .BECAUSE THESE PRACTICES WILL NOT BE GOOD FOR A COMPANY LIKE IN IDEA IN LONG TERM.

THIS IS HOW A COMPANY LIKE IDEA FOLLOWING FRAUDLENT WAYS OF
ATTRACTING CUSTOMERS TO THERE SIDE AND AFTER THAT GIVING SHOWING IT'S TRUE COLOUR

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC304416 in the subject.

Regards,
Idea Cellular