Idea Cellular Complaints & Reviews

I have an Idea number from 10 year and using and a lots of call from this number.
about 80-90 call in a day. my No: [protected]
now customer care says that no statements of account is issue in case of prepaid connection.
and pay 50/- rs, per month and give statement in mobile. but that is not in proper format and data.
i want my statement for compensation from my working company.
send my statement on [protected]@icai.org

HI,
I'm a idea cellular customer .Today i renewed my mobile balance at Rs.35 .after recharged , one message has came to me form IZ-IDEACMS ,it shows a text Dear customer ,thank you for downloading VIDEOS from VUCLIP.. you have been charged Rs. 30.
after i check my balance it be of Rs.5 only in my main account.
i already know that website that have contents with chargeable downloading. so i can't visit that website anymore,.... after deduction in my balance i called to idea customer service executive .they told we unable to process your refunding your deduction amount Rs.30.
i remember that idea advertisement ,idea cellular does not take unfair balance from anyone,.... but what happened to me,,.....

since 7/8 months i got lots of sms continuously on my mobile no.[protected] & given a link http://203.115.112.5/IdeaVC to download todays video of glamorous model from idea network cst care of Idea did not help me so request to u that kindly deact the srvice as soon as possible...

respected sir,


sir, my idea cellular no. [protected] (mp circle) my mobile service is stopped. without any information like SMS/Calls
how to use service please start the service.
Thanking you


yours sincerely
Rajesh Rathore

Sir on 5-11-12 i bought a new SIM card of idea for internet use from a retailer in my area. The mobile no is [protected]. he did FRC of RS 28 and i got Rs 22 talktime. Then he said to send SMS ACT 3G to 12345 for 3 G activation. i did so. Then he recharged Rs 249 for 1 gb data pack i got a confirmation message of 1 gb data pack at 1225 pm. But AT 0300 pm when i used internet surfing my main balance of RS 22 got deducted and further internet service stopped. I callled up customer care at 12345 a lodged a complain about non receipt of benefit of 1 gb data plan vide complain no 1-[protected] and they said that the problem would be solved in 2 days. Today on 6-11-12 i got a call from customer care and operator said that my 1 gb data pack was lapsed because i sent some message at 12345. but when i asked what message i sent, she had no reply. she only said that your data plan is lapsed and get a fresh Rs 249 plan to get 1 gb data benefit. Kindly redress my problem.

Manoj kumar jaiswal
SMQ 109/4
Air Force Station
Ojhar
Teh- Niphad
Dist- Nashik, Maharashtra 422221
M0b.- [protected], [protected]

Dear sir,
This is to inform you that i am using idea postpaid connection before 3-4 month. I submit the request at Indrprasth tower office to transfer in prepaid. But they tell me that it is not possible to make postpaid to prepaid. So if you want disconnect the number we will take your request. I said yes but after a long time i receive a call from jabalpur office and bill before 2 days. Your Employee call me and make misbehave with me and tell that you have to make the payment otherwise we will disconnect your 2 number which is prepaid and you have to pay because you are not able to do anything. If you are not able to pay them why your are taken the connection. And also tell me that i will send a person for make payment if you not done then see what we will do.


Regards,
Rohit gupta
[protected]

Sir,
i activate my idea 3g 950rs plan in idea website they can full discribe this plan is 3g but i used this plan and in this plan starting speed only good but after one day its got 1 kbps to 8 kbps so this plan is not unlimited i was call for help in 198 number but they cant help .........

Sir,
I did FRC of 260 to my idea number and I got a message that 250 MB will be credited and the remaining 2 GB will be credited in 72 hrs... I had done the recharge on 30th Oct but and I utilized 250 MB but till today (4th November) I cannot access Internet because the remaining Data has not been credited yet...
My no is :-- [protected]

Alt no :-- [protected]

Hope you solve my problem..
Thank You

Sir' mene ak sim card liya tha jo ki airtel company se liya tha phira p mene use relince me porting karwaya phir kuch moths ke baad mene ushe idea me porting karwa kuch time baad mera sim card block ho gaya jub mene pata kiya to wo koe or ladka use kar raha hai indore se ab mene cheak karwaya to usme meri jagah kisi or ke documents sumbit kar diye gaye the or company koe sahyog nahi kar rahi hai hai please help me . sanjay vaswani m.p shahdol my contact no.[protected] mere jis number me frod kiya gaya hai uska number [protected]

Dear sir,
i took a sim card of idea from kerela and i used to use it every 6 months when i go to kerela. bt since last two years i dint use it .now its saying its not reachable. it was lifelong sim but why did this happen?pls activate the number as fast as possible.i am not sure which is the idea no:my numbers are [protected] and[protected] and [protected]

dear sir

as i bought idea sim card in the month of octomber. i recharged of rs 98 internet pack in this i got 1gb but till 22oct it got expired . than again at 23rd oct i recharged with 149 internet pack in this plan is 2gb for day and 2gb for night. but within 1week this pack got expired now again on 30th of octomber i recharged of 149 now within 2 days it show that my available mb is 500mb . even though i never downloaded any thing i only used it for surfing but than too i dont know why it is happenning . after complaining to customer care also they not responded me anything they only say that your complaint has been logged but i had not received any conplaint no . please help me what can ido now now one more thing i received amessage that your 2rs has been deducted and 2rs gprs plan has been activated why its got automatically got activated . please help me .


dhiraj shetty
[protected]

I HAVE BEEN ASKED FOR ACTIVATING DIALLER TONE FOR FREE OF CHARGE FOR ONE YEAR ON 31 OCT 2012 AT AROUND 1.30 PM. SO I SAID YES, ACTIVATE IT BECAUSE IT WAS FREE OF COST. BUT IN THE EVENING OF 31 OCT 12 WHEN DIALLER TONE ACTIVATED RS. 249 DEDUCTED FROM MY BALANCE. I CALLED TO IDEA CUSTOMER CARE BUT THEY SAID THEY COULD NOT REFUND MY BALANCE. I HAVE RECORDED COPY OF BOTH THE CONVERSATION. SO WHAT SHOULD I DO NOW TO GET MY REFUND BACK. MY PH NUMBER IS[protected].NAME GANGA SINGH. ADDRESS- INHS KASTURIA(INS SHIVAJI) , NAVAL BASE , LONAVLA, PUNE-410402

I have applied for new postpaid no. of , which I was offered by Idea agency, for Rs.300/= .on 16/10/12
Excutive came from Gurunanak CommunicationShop No 2 C7/240 Sector-8 Rohini, Opposite Swimming pool Delhi 110085
and gave me the sim ([protected])and took with him Rs.300/=
and filled application form[protected]. Till date my number is not activated nor this this agency is Npt returning my money.
I complained to the cuctumer care Complain No.[protected] Dated 23-10-12. I was advised to call [protected], but after calling till date I have not got any response. Please look into this matter
Thanking you
regards
Jawaharlal Gupta
jl.[protected]@gmail.com

My mobile service provider is Idea Cellular Ltd and I have activated DND many times yet I have been receiving distrubing messages at least 100 a day.
My mobile no is [protected].

How may I get rid of such problem? Can I file suit against Idea Cellular ltd claiming compensation? Please guide.

Tapan Chattopadhyay
E mail tapan.[protected]@gmail.com

Dear Sir/madam,

I dinesh agal . I want to PORT my mob. no.[protected] . i had request 4 times of port in Oct. 2012 . All times company rejected my request . I have not got proper response from bhilwara idea office .

Email id:- [protected]@gmail.com
User group :- Friends telecommunication

please as soon as possible take step on my complaint.

DEAR SIR,
I AM RECEIVING A MESSAGE CONTINUOUSLY FORM A IDEA MOBILE NUMBER ([protected]) SINCE LAST 2 WEEKS ON MY MOBILE, BUT WHEN I CALL IT BACK HE/SHE DOESN'T PICK UP THE PHONE. I WANT TO KNOW WHOSE NUMBER IS THIS ? I SHOULD BE THANKFUL TO YOU IF YOU HELP ME.

REGARDS...
DEBARSHI BAG
[protected]

Dear Nodal Officer,

This is Srinivas, My Idea Mobile
No.[protected]. I am having SMS offer on my number, whenever that offer
expired, before one day I usually receive a sms (validity). But I
never received this time, and I used my main bal as sms bal. After
that I rang up to the call centre for this problem. I am not yet
satisfied with the CCE's response. So, I want to escalate the call to
Supervisor, whenever he taken my call, he started with bad
language(vulgar or it is not to be written form) towards me.

This is the Customer Care service? Is
this the way to treat the customers? please take action on those
people after that I want feedback from those people only. If this
problem will not solve with in calender 24hrs.(not your 24 hrs). If
you people not taken any action, definitely I will file a case on you
people at Consumer forum.(don't take it as lite..ok.. ).Now time is
12am, in this time I am sending mail to you means, how much I
dissatisfied with your service understand it.

Regards,

Srinivas B

I ported my number from BSNL to IDEA on 12 oct 2012 ,sim get started with lots of problems first is I am unable to receive SMS from networks except IDEA but My SMS are sending successfully and I am unable to activate any kind of VAS. After complaining to customer care merely 20 times now they are not helping in sorting out the problem .I am requesting to company that please solve my problem as soon as possible my contact no. is [protected]

My Idea No. [protected]
this No. Porting Vodafone to Idea date- 15/9/12
Outgoing call Deactivated - 18/9/12
Complaint No. 22953620 dt. 18/9/12

phone line band karneka Matalab bataya hai
ki mera address out of mumbai hai
magar mera yehi no. Tata telicom madhye asatana in Mumbai tha
Vodafone mai yahi no. . in Mumbai tha
aur mai yehi no. port kiya hai mera parmanant address jo maine upar vale company ko diya tha vahi address Idea ko diya hai magar Idea ne mera Address Out of Mumbai hai yasa bataya hai

Mujhe Idea se Bill bhi prapt huva hai


Please mera No. Active kijiye

Hello, Idea cellular has deducted 132 Rs. and is not writing complaint even after calling 3 executives.
I was using Idea cellular SIM and activated 8 rs. plan (after activation my balance was 136 Rs. ) that offers 20 minutes free internet. After 18 minutes the network gone so i disconnected modem and after 2 hours when network came again, i checked my balance and found 4 rs. only.

I called three times customer care. 2 times they disconnected call and third time after issuing them matter they transferred my call to senior executive and the customer care executive refused to write any complaint as they think like i am telling a lie, because there system is showing that i have used internet for 132 rs. But in reality i had NO NETWORK so i could not use any internet.

These are not believing the fact and refused to refund my balance or write any complain, following the system, I need to investigate this matter.
Using this way Idea cellular can make fool many customer like me, so i need my refund and request to correct their faulty system that deducts balance..

My IDEA Mobile Number having balance deduction issue: [protected]
My alternative number for contact : [protected]