Idea Cellular Complaints & Reviews

My idea number # [protected] has been charged RS. 200 and more unnecessarlily . Called again and again to their cc service to register a complaint but no one has ready to resolve the issue. II'm totally dissatisfied with their service. Pls help me out on this concern....

Hi.....Everyone,

My complaint about IDEA Postpaid F&F, i given a number to activate under F&F offer which i can use up to 4 numbers, i called to Ccare & requested for F&F number activation, they forwarded number for F&F activation & said that next day after 4PM your number will be activated, Next day after 4PM i called for the status of my request,

I WAS SHOCKED WHILE LISTENING CUSTOMER...

Hi,



This is really bad to inform you that...my charges Rs 15 have been deducted unnecessarily by IZ-idea CMS service. I have not downloaded any thing from or activated from this site. Will I get my charges back?


Kindly please take severe steps for the same and henceforth don`t do this without any approval. Please call me regarding this or revert me on my email [protected]@rediffmail.com...

My mobile number is [protected]. From morning 5:00 on 10/10/2012 i am not able to make calls to anyone. Enquired in callcentre but got a reply that i need to check the SIM with other mobile. I tried with 2 different handsets but couldn't make calls even with those handsets. Not able to connect to even the customer care.
Mean while at around 12:00 noon i could make a call to one of my friend. after that again same problem persists....

Sir,
I have a Blackberry cell since last few months. I wanted to go for Blackberry Internet plan (BIS of 399). I got registered for that service and my balance got deducted of 399. After that everything is supposed to be free that includes Net surfing and downloading from App world. But still after that Idea people tells me that your data charges are applied and ma balnce is going on getting deducted.
This is something totally...

Mahendra P Bodas
803,Tower 1B ,Dheeraj Enclave CHS,
Behind KulaRaj Brodway Cinema
W.E.Highway, Borivali(E),Mumbai 400066
09/10/2012
Dear
Peheredar
Hi ! Good Evening!
I am regular viewer of Peheredar and I appreciate the Initiative taken by Peheredar
is a great Job .
Because of Peheredar I feel that there is somebody is there who take cares of the Consumer.
Unfortunately...

I'm Ravi my nu [protected] in idea use 2G net plan rs 98 all month after 4 month speed minimum 80kbps revived . I use continue net plan all mount but speed slow slow down last 2 3 month speed received only 10kbps many time give complain by mail id ccare.[protected]@idea.adityabirla.com but not resolve my problem but company ask resolve you problem
I use net this month date 7.10.12 my net balance 170 Mb and use net but not dudction in...

namaskar
name- manoj verma
Complaint of idea number-[protected]

Mera naam manoj verma hai main ek idea ka post paid number ([protected]) use karta tha jiske august ka bill me idea cellular walo ne 100 rupees wap download ka extra dal diye jo mene kabhi download bhi nahi kiya mene idea cellular me phone karke 2 baar inform kiya ki me ye extra 100 rupees nahi dunga or maine apna bill 100 rupees kam kar ke pay kar...

i had activated a tariff worth rs.47, for which, idea-to-idea 10paisa/min, other calls 40paisa/min valid for 2months. but i'm not able to use the tariff and my call charges are as high as 1rupee20paisa/min. icalled idea customer care and complained 6 times. everytime the concerned SUPERVISOR used to give false assurance, telling that my problem will be solved in 24 hours. but my problem is not solved.. i've lost more than 100rupees...

I have idea netsetter. Which is third class in every category. Here are some problems that I am facing few days back:
1. It will not connect most of the times. If you connect it to 100 times then it will connect for 5 times.
2. As soon as it connected to the internet it will show the message 'The device is disconnected or unavailable', though device is connected and available.
3. I have used every trick uninstalling...

I am user of Idea Cellular mobile since last 16 years. Initially it was prepaid and from four months it converted to post paid. But from inception company is harassing me and not giving bill regularly. Only send massage one day before due date and delay is caused to pay dues they disconnect services. I have paid charges yesterday but till today service is disconnected....

i started my sms pack on 2nd september 2012 this is a auto renewal pack of rs56.
after 1month on 2nd oct 2012 at 1:30pm i recharge my idea account by rs 56 nd i got conformation msg for this pack.
at 3rd oct i send sms to my friend that time i saw that they cut rs 1.50 from my talk time for the sms after some time i send 2nd msg but that also have same thing nd after i complain in idea cellular they are not response me well...

Today morning i received a message saying that i have been subscribed to NEWS with a deduction of Rs10 for day 1 and Rs1 for rest of the days.

On calling customer care they are saying that i had subscribed it last night myself so they are not going to refund the balance.

This is the 3rd case that has happened with me.

This is a big fraud with all the customers that the cellular company is playing...

Hi,

I have facing patetic service from Idea and I never thaught like Idea will cheat the custoemrs…

This is Corporate connection.. Release the Outgoing calls immdly..

My outstanding amount was Rs. 450/-and I have made a payment of Rs. 500/- and still my outgoing calls is not activated when I contacted custoemr care as per them we need to pay unbilled amount Rs 8500/- to release the Outgoing...

I wanted to convert my mobile from BSNL to Idea. I have the application together with passport size photograph to your Pudukkad (Thrissur District, Kerala) office about a month ago. They gave me an IDEA zim card and promised that BSNL line will be disconnected and IDEA line will get activated within one week. As this was not happened even after two weeks, I went to your Pudukkad office and complained. They said that they will look into this...

last month i bought a new idea connection and sales executive gave me no. [protected] but after 2-3 days he called me & told me that its not possible to provide that no. so we will give you a different no. ie. [protected] i agreed then after 23 days he send a new sim for the same, then i asked him that dose he need my signatures again on a fresh form then he told me that idea company is not bothered about any kind of verification's...

dear sir m trying to set a dialler tone on my number from last 3 days but company didn't give me any satishfied answer...company said that we solved ur problem as soon as possible bt from last 3 days company not yet solve my problm....m trying to call on nodle officer of idea but no respond..... sir plsssssssss solve my problem my number is [protected] iwant to set dialler tone on diss number... plssss...

Sir,
this no [protected] is disturbing me since last couple of months, by using abusing language, intolerable SMS,Vulgar language,and calling me all the time,so i ask you to please suggest some thing which i can do against it ,or if in your premises then please do the need full ....

My Mobile Bill Generation Date is 19th of each month
My latest bill was generated on 19set2012 (Rs 804.14 )
My Last Bill is paid ( Rs820.00 )
My due date to pay latest Bill is 4Oct2012 ( Technically No Dues / Pendings )
Still From 20th Sep 2012 I start Receiving Over due SMS from Idea Cellular Company
On 22nd Sep 2012 They stopped My Outgoing Calls.
On 23rd 2012 After contacting Customer Care (CC)...

Dear Sir,

It was a totally mess with the communication with Idea Customer Care. I started with the issue for getting frequent unexpected international calls on my number [protected]. For that I called up on 12345 (Idea Customer Care number), the guy over there didn't spoke professionally and spoke in a very unclear & upsetting tone, so I was frustrated. He said "you don't understand what I am saying"...