Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 715

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vazeedshaik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm not getting free internet data and TV pack

Address:Hyderabad, Andhra Pradesh

I purchased idea mobile on[protected] they said that 2gb data and TV pack free of cost for 3 months
still i m not getting my free services i called so many times to customer care people and i went so many times to
service centers of idea but also no response from them.please help me because i invest lot of money on my mobile
Idea people cheated me and forced me to purchase smart phone please help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sandeep Jaiswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

datacard

Address:North Delhi, Delhi

I have given a data-card which was not working at Idea service center from last 3 months but they are not giving any response they used to told come on next Monday or Friday or after 15 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat naik527
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated me not did refund

Address:Bangalore, Karnataka

I want to get my recharge bank . They cheated me 148 i have all right details regarding this...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
reji67
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile SIM number transferred to another user due to Non-Usage of the SIM for long time

Address:Kerala

I was holding IDEA SIM number [protected] for more than 8 years and was constantly used. Since I am a frequent traveller, the SIM was put on roaming and was not used for sometime though I use to get SMS messages. Recently, even without informing me my SIM got deactivated. This number is used for Bank Transctions, Dish TV and Tatasky contact numbers and many other vendors have been give this number. Moreover, all my friends have been provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bharat naik527
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated me of 148 rs without recharging

Address:Bangalore, Karnataka

I have recharged 148 rs for idea internet pack on 24/04/2012 at12.57 pm in recharge shop i got the msg of succrsuccessful recharge also confirmation msg form idea that your internet pack has been activated but when started to brows my main balance was deducting after i called to customer care they ate telling like that your recharge was not updated so we can't help, so manytime i have called but they didn't response me even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gaurav sah
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost idea sim card

Address:Howrah, West Bengal

i have lost my idea sim card no[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a.devapriyudu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

signal not received properly kindly close my net connection

Address:Khammam, Andhra Pradesh

sir,
You are requesting, kindly close my net connection with immediate effect, due to net connection not working properly.vide net setter no:[protected].
this is for your kind information and necessary action please.
From
A.Devapriyudu
My mail id.[protected]@gmail.com,
Chitakani
Khammam.dist...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
ncstat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge denied

Address:West Bengal

I have an idea net setter connection no [protected]. I recharged it for Rs 100 on 6th May 2012 through a franchissee. It showed that the recharge was successful. However, I could not connect to internet. Next I recharged for Rs 112 and I got the connection. What happened to my Rs100. How can I retrieve it?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandesh Ashok Ingale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Change in Plan

Address:Pune, Maharashtra

For one year with Idea I had a simple GPRS plan going for 2Gb Capped. 200 Rs/Month.
Under some 3G drive they convinced me to activate 3G.
I activated 3G. I used it for 2 months. I then found that it was of not much use to me. So I placed the call to de-activate 3G.
They de-activated 3G. My GPRS is still active I assume that my GPRS plan is also active since the service is active.
I recieve the bill mentioning i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saud ahmed ansari
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong activation of rate plan and gprs leading to a costly bill

Address:North Delhi, Delhi

sir my phone number is [protected] and initially i was an airtel customer then on 22 april 2012 i was called by a idea customer executive. he told me about a Rs 249 plan telling that it contains 400 local sms, 400 local calls, and 1Gb 3G data per month. i confirmed 4 times that it is 3G or not, the executive repeatedly assured me that it is 3G. it appeared good to me and I paid a security amount of Rs 250 to Mr Rakesh of idea cellular limited,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biswash
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing

Address:Hyderabad, Andhra Pradesh

Hello Team,

This is in reference to bill generated for the month of May.


I have taken black berry service of Plan BIS 399 on 31.03.2012 and I am facing below issue:

1. I am not able to connect GMAIL to my blackberry mobile. I have called black berry customer care 4 times yesterday and 2 times earlier also but the issue was not resolved. Please resolve the issue at earliest.
2. Why...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srvxid
from Bengaluru, Karnataka
Report
Copy

MESSAGE PACK NOT ACTIVATED AND BALANCE DEDUCTION

Address:Bangalore, Karnataka

I recharged my number with 44 rs which was for a sms pack. But it didn't activate as i found out after sending a few messages, so i called up the customer care who said the pack will be activated after 12 hours. I even got a complaint code (1-[protected]) telling me so. But 12 hours have been long past and nothing's been done. What's worse is that I had to send a lot more messages since I have to do that for my work and i can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PAWAN SARDANA
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal deduction of money from my idea prepaid number

Address:Uttar Pradesh

I am the user of Idea prepaid SIM ( [protected]). today I have received a call from [protected] at 2:55 PM. I have been told that my number has been selected by company for listening songs by just dialing 11111 and there will not be any charge for this. on telling the requested person I told him that I am not interested in such type of facilities and have no spare time for this. He again requested " there are no charges and you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitin9696
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call disconnect by customer care & nt rcv again

Address:Kheri, Uttar Pradesh

On 10may2012 at 3.08pm .i have a problem so i just dail 198 ..i just talk to customer care bt he cant solve my problem ..i asked his name but he didnt tell me and he put the phone on hold for 3min. I call him on phone hello hello again nd again but no response..after 3min he say u r satisfied ..i said tell me ur name then he cut my call..its not fair...i m using idea by port but nw i think this is a frod company..coz so many times u tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anilgopi99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2G Package Deactivated

Address:Hyderabad, Andhra Pradesh

Hello,

I am prepaid user of mobile[protected].
2 months back I had activated 2G net pack of 8GB - 3 months validity. Till 8/5/2012 there was a balance of more than 2GB data.
On 8/5/2012 for trial purpose I activated a 3G pack with RC22 for 100 MB - 3 days validity. My experience with 3G was good. 100MB data was exhausted yday due to live video streaming.

However, after exhaust of 3G package,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
docnitin
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge

Address:Delhi

hi myself nitin i m complaining about the online recharge of my idea number [protected].... i recharged my idea number from ideacellular.com n didn't got my mobile recharged. my info number for recharge r 13256202 n mspg[protected] n after i talked to customer care they just cut off the phone giving no response what so ever this is terrible gonna discontinue this number n never to use idea again after getting my this recharge... terrible...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
D
dhanraj kachotiya
from Dhupgari, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile number information

Address:Jhalawar, Rajasthan

sir please send me this mobile no. [protected] full information...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
21 Comments
Report
Copy
S
shettyadi
from Manali, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of blackberry service

Address:Maharashtra

I am having issues regarding the activation of Blackberry services on my Idea number [protected]. I have recently ported my number from Vodafone to Idea cellular on 1st May 2012. And had requested for the Blackberry services (BIS 399 plan) on the same number on 2nd May 2012 at around 1.30am. The balance for the same got deducted immediately, but the service has still not been activated. I have been contacting the customer-care executives and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
POONIA65
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

USER details With ADDRESS

Address:Uttar Pradesh

I need details o[censored]ser alongwith address for June month, 2009. Mobile number is [protected]. Please send me these details on my mail Id [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
2
27302
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

termination of net services

Address:Chennai, Tamil Nadu

idea net setter modem no [protected] purchased from idea showroom at Thirumullavoyal at Chennai on 26 May 12. after two days services terminated with a messages from 51133 that submit documents. i have submitted photo ID, Residential proof, Copy of Pan card instantly. it appears that the showroom staff has not submitted the same to concerned authorities. it is unfair on part of Idea team to de-bar the customer for inefficiency of the staff...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy