Idea Cellular Complaints & Reviews

sir
i have made online recharge of rs.30 to my idea number [protected] on 11.04.2010 but balance not cametomymobile even in my bank account ir has debited there is no response from customercare even after several calls to them

]Respected Sir/Madam,
I tried to online recharge of my friend cell phone on 24th Dec, 2010. Even after deducting 55/- Rs from my ICICI account, Idea has not credited talk time. My friend number is [protected] ( from Maharashtra, Nasik).
I do have e-receipt for this transaction & Transaction reference no is [protected].You can X-check.
My account no is[protected].
For any further info & clarification you can contact me on my personal id, ajit.[protected]@gmail.com.

Hoping positive response fron IDEA Cellular.
Thanking you in advance.

Regards,
~Ajit

full talk time with life validity details pls

I have done a recharge of Rs 111 using idea cellular online recharge on 11/12/12 (6:45 pm).But my mobile did not get recharged.Even I dont receive any message.the reference no. is MHDF[protected].

Dear Idea,
Every time I recharge my number ([protected]) online the recharge gets failed. I m trying to recharge my mobile since 1 month then to the recharge gets failed. I can recharge my mobile from shops nearby but if I m trying to recharge online but I get problem and it says that "Idea has declined order as you seem to have selected incorrect operator or incorrect billing type (prepaid / post paid) Your money has been refunded to your Account. I don't understand what's the problem..??? So can u plaza help me??????

On 10 Sep 2015, at 1.18PM i made a recharge on my idea number [protected] for Rs 330 through your website www.ideacellular.com. I choose the online payment option and directed to my bank site. After completing all the formalities website is redirected to your website( i.e. Idea cellular) and your website shows that " Successful Transaction". But i have not received any message from idea.

After few hour when i contact customer care and told him about my problem but they told me that they are unable to solve my problem.

Here is my bank transition Details:

10-Mar[protected]Mar-2015)
TO TRANSFER INB Idea IDEA_RECHARGE Paymen
BSBI[protected]IG00SDIKO0 TRANSFER TO[protected]
330.00

I also attached a snapshot of online transaction of my bank A/c.

Please solve my issue as soon as possible.

Thanks,

With Regards,

Hemant Khare
Mo. [protected]

R/Sir,
I am Jitendra Kumar Mobil no . [protected] . I am online recharged thourgh transaction Ref No. IG00WIYPN2 dated-13/04/2015 STV -Rs.99/- but not amt credit( 400 MIN) BLANCE to My Mobil no
PLEASE check your record and informed me


JITENDRA KUMAR
1ST NDRF BN
AZARA PATGAON
ASSAM 781017
[protected]@gmail.com
MOBOL-[protected]

Idea Cellular — incoming barred

I was using idea from last 4 years but one day they stopped my incoming calls. the customer care is pathetic they never get connected so went to idea center to submit docs again but,but till date my number is not activated I send 10 mail to idea care but no response and finally I have to take new number(airtel).
my advice is to stay away from idea.

Idea — idea consider customer as timepass

IDEA , consider customer service as timess pass , dear all please go through the complete complaint so that you can understand how idea is bad on customer service

complaint details
I have taken netter on 7th april , i have taken the 399 plan for activation , where the 1 gb is free with the plan , and 1 gb free for first 3 billing cycle . ( you can find the same plan in any idea shop or idea website )

my billing cycle is from 9th of every month

hence
1st month from 7 th april to 9th april went ok

in the next month

i have used 2.3 gb -

now from above 1 gb should be free as it is free as per plan

and another 1 gb free as ( first three billing cycle )

but idea charged me for 2.3 GB completely



[protected]


complaint followup

now you will enjot this as how i got treated by idea

i went to idea shop , that manager got convinced and raised a request on my behalf

the above request got rejected by idea saying format not matching ? wow idea shop manager do not know the format of idea !!!

then i raised the request with call centre on 13th may

call centre executive said it will get solved on 19th morning

then there were only promices for

19th eve
20th morning
20th eve
21st morning
21st eve
22nd morning
22nd eve

-----


call centre exe kept promosing for dates and times and issue is still unsolved ,

they have categorised my request under the head " time pass " in their system

[protected]----

1. how can idea have a customer request type = time pass

there is lot to write about the whole issue , but stopping just because complaint should be short and easy to undertand

regards

net setter no - [protected]

Idea — fraud deduction of balance amount

good afternoon sir,
i am brijesh kumar tiwari my mobile no. is [protected] and i am residing in jabalpur my complian is that iam a user of idea gprs 10rupees service but sir i have already deactivate this service on 9th february 2008 but my balance 10rs. still deducting everyday from my balance account .sir i have made many complaints to cus. care and jabalpur idea office but neither no one responding me nor reverting my balance.
i request you to please kindly solve my problemas soon as possible.
thank you.

I P K Aggarwal is a customer of idea cellular mobile no. [protected].
i recieved a message on[protected] from the service that my dialer tone has been activated.I have not even been asked to opt for the service.on[protected] i recieved a message confirming the activation of dialer tone on my number.a balance of 10 rs has been deducted from my phone by one sided message and without my confirmation.
Please return back my balance amount to rs.10 in 24 hours, otherwise i will be bound to complaint to TRAI against your action, with rs 100 compensation due to disturbance aroused to me by your action.
Further it should be noted that there would not be any such type of deduction from my balance in future.

Idea — FRAUD IDEA REPRESENTATIVE

on 4 may 2009 a person came to my house as idea representative and took Rs600 for a scheme on idea and gave a slip
he was a fraud but slip is real
he told his name as rahul
his phone number is [protected]
plz catch this guy by tracing his mobile number before he cheats more

sir,
we have send many sims from our phone but we never have got any replay from you
pizcall for us our phone no [protected]
thanku,

Idea Cellular — Fraud and Harrasment

I took Idea Postpaid number [protected] after i received call from one of the Idea Executives. They proposed me a very good plan with very cheap call rates both STD and local. I agreed to that plan called SUPER VALUE 199.They took Rs 250 from me and took all the necessary documents and after 1 day I got a confirmation call from Idea and they told me about a totally different SUPER VALUE 199 plan. I tried to contact the people who sold me that number but none of them picked up the phone. As they had already taken my money so I took that plan from them and my number was activated .Suddenly after 6 to 7 days I received a message from Idea saying that your number is suspended due to non submission of documents. I contacted the customer service and i was told that they have not received CUSTOMER AGREEMENT FORM. But the next day i received a bill from them. When i called again i asked them if you people have not received my form?? They obviously didnt had any answers. They told me that they will forward the case to their concerned team and will get back to me. After few days i got a call from Idea saying that My number has been permanently disconnected and i will have to contact Idea Relationship center and deposit all the documents to restart the services.

I totally refused to do that because they can only get my information if the yhave my documents. And if they have done this without the documents then its against the regulations of TRAI. Kindly suggest me what to do as I want to sue Idea in the consumer court for giving false information and also taking away my mental peace

Sir/Madam,

I have been facing problems for almost 4 months due to wrong billing by Idea. Every month I have to call customer care and complaint about my bill. Please suggest..My Mobile number is [protected]

Thanks n Regards
Vishu Sharma
C-12, Sec-57
Noida-201301

my post paid bill is not correct as per my usage. an extra charges for downloading of wallpapers, music and videos is shown in my bill. above it no one in customer care is willing to my problem, they make my call on hold for 30mins. on asking a executive(rahul) to forward this call to manager(time 5.00pm-5.30pm, 02.02.09).this company has a poor customer handling and making customers mentally harassed.please look into this. waiting for a positive reply from your side.

Idea celluar charged the extra charges for that services which did not use and i am paying sevice tax on already paid amount as well my contact no. is [protected]. I asked to Idea customer care for the correction in my bill but didn't get any co-oprative response from their side.

i am using data card no [protected] last one & half year my previous bill was coming between Rs 399 to 450 but my dec 09 bill was Rs 945 & now my current bill is rs 3743.28 this data card using only for email excess.same i discuses with idea cellular ltd.but they are not helping me.some one can tell me what i can do.regard
rameshwar prajapati/[protected]

customer care called us to activate a plan of rs .550 in which my monthly rent is free for one year, we activate this plan and they didnt charged me monthly rent they called us for this plan in august again bcoz my plan is over so we activate this plan again but they charged me monthly rent in every month, so for this problem i went to your off bhagwati telecom in jamalpur chownk ludhiana (, punjab) they told me that they send mail regarding this problem, but after one week when i again went to your off they didnt send any mail and i told them that charged me monthly rent again next month then they told me to call customer care urself and they behaved rudely

idea phone billing — not received any bill

I have purchased two connectionsin oct 09 from idea telecommunication person was deepak from ludhiana he said that in every billing cycle you will get your bill but yet now i have not recieved even single bill from company side now our company Birla sun life gives us reimbursement against bills but company demands original bill that is a fact but i have to face the loss of 3500*7 months idea company execujtive told me for paying bill but firstly i will cover my lose after that i will go forward bcz i have already paid 4 bills on faridkot office staff excuse thet also told me that in next cycle you will get ur bill so please do needful my contact no. is [protected]

I have been billed an additional Rs 100 on my postpaid number. I have raised a complaint against it for more than a couple of months now. All my follow ups have lead me to no solution as a result of which I decided not to pay my bill anymore. My outgoing services have been barred and I am looking ahead to sue the company.

Idea Cellular Ltd — Refund of advance made on taking plan & sim card

1. I have made a payment of Rs 240 in oct month through one of the agent of idea cellular but instead of crediting the amount in account it was wrongly credited to another number.

2. I informed the company about the incidence & asked them to reverse the amount but they are saying they don't have such facility & i have to make payment again or tell that another person to make payment on our behalf . They even charged Rs 100 for non payment of amount & when i tried to contact their senior manager they kept my phone on hold for more than 10min & ultimately i have to disconnect the phone.

3. I even tried to contact that person in whose account amount had been credited & told him to make payment on my behalf but every he just says he is out of station

4. Due non payment of amount they have restricted our outgoing & ingoing call & now they have sent notice of taking legal action on us.

Dear Sir,

I am holding up an idea no. [protected]. I came across an issue regarding my bill last month. I had changed my bill plan from Super Value 299 to Combo 249 plan in which 1 GB GPRS usage is free for 1 month. I got it activated on 22nd of june 2011 and there had been no intimation from Idea customer care people regarding activation of this plan, so I started using GPRS on 22nd of June 2011 itself. Now what i have seen that GPRS charges have been added to my bill for dated 22nd June 2011. When I talked to Idea customer care people regarding this problem, They were very rough to talk & replied that I should have had contacted them before started using this plan. Sir, I am sitting at the customer end & it was Idea's responsibility to intimate customers that the plan has been activated or not, not customer's responsibility to call your people for activation of services. I am attaching my bill herewith, Please look into the issue as the GPRS charges are approx. Rs. 440 for that particular date (22nd June 2011). I am not going to pay these charges as they have occured out of Idea's customer care fault.

Thanks & Regards

Nikhil Gupta
No.: [protected]
Bill holders name:- Mr. Ved Prakash gupta

My no. is always contactable & if it is not contacted, that can be because of your poor network issues.

Regards

Nikhil

I am an Idea customer of two corporate numbers ([protected] and [protected]) from last one year. Till January 2011 they had generated my bill correctly. After that the started generating wrong bill for my numbers. I stopped making payment and mailed them to revise my bills but they had not revised the bills and again they generated wrong bill. Suddenly on 8th of July 2011 they had barred my all services for both the numbers. They day only O went to their regional office in Bangalore and requested them to revise the bill so I can pay. They had not released my call services. Again on 16th July I went to their office and revised my bill there and I paid all due amounts. After that also they had not released my calls. I compalind many times, I mailed them many times but till date they had not resolved the issues. I had given my feedback in TRAI also. I am really dissatisfied with the services of Idea.

Idea services are really dissatisfactory. GET IDEA is the wrong slogan. My comment is PLZ DONT GET IDEA.

Worst idea ever - to get idea - make use of MNP and switch ...any customer care service is better than idea service .

Mobile No:- [protected] Alternate contact No:- [protected] Date of complaint via Mail, & online on idea site Dt.3/10/11. Referring to bill invoice No:[protected] Dt. 21st Sep11 for my mobile [protected] the bill amount charged is abnormal i.e. Rs. 12402/- for bill cycle of 21st Aug11 to 20th Sep11. I have requested for GPRS 49 plan on 23rd Aug 11 having communication ID[protected], after gone through the bill details the GPRS charged without considering the same for period of 24th Aug to 30th Aug. Yet I have not received any mail reply from IDea since 3rd Oct''11 & on 3rd Oct Idea representative told on call that they have communicated me on 23rd Aug 11 that my number came in CUG plan & the GPRS service cannot activated on my number, but such communication is received on my mobile & I used GPRS after 24 hours of the request. Idea even not inform @ the the bill is exceeding credit limit while usage. I request you to please check and help me out as this high bill will be so tough for me. I need your kind support in resolving this. Please extend your cooperation & revert.

DEAR SIR
I AM A CLASS ONE GAZETTED OFFICER & HAVE BEEN PROVIDED MOBILE PHONE IN A CUG NO. [protected]. I SUBSCRIBED TO IDEA CELLULAR PLAN FOR Rs98/- WHICH GIVES ME 2GB OF INTERNET USAGE ON MY MOBILE FOR 30DAYS. THE SAME WAS DULY ACTIVATED BY THE SERVICE PROVIDER.

HOWEVER I WAS SHOCKED TO FIND THAT IN THE MONTH OF NOVEMBER I WAS CHARGED Rs 4974.20 TOWARDS A NET USAGE OF ALLEGEDLY 2345566.27 OF GPRS USAGE(UNITS NOT DISCLOSED).

I WROTE TO THE SERVICE PROVIDER (IDEA CELLULAR) BUT RECIEVED A CURT REPLY THAT THE BILL WAS CORRECT & THAT I SHOULD PAY UP. I REQUESTED FOR CLARIFICATIONS BUT WAS DENIED.

WHEN I CHECKED MY ITEMISED BILL I WAS SHOCKED TO FIND VERY HIGH VOLUMES O[censored]SAGE AT AWKWARD TIMES. e.g. ON 11TH NOV 2011 BETWEEN 3PM TO 4.21PM INTERNET USAGE TO THE EXTENT OF APPROX Rs 2500/- HAS BEEN CHARGED TO ME. AS I AM AN EMERGENCY SERVICE PROVIDER & HAVE TO BE AVAILABLE INSTANTLY ON MY MOBILE I NEVER LET IT BE AWAY FROM MY POSSESSION AT ALL TIMES OF THE DAY. HENCE POSSIBILITY OF SOMEONE ELSE MISUSING MY MOBILE IS CERTAINLY NOT THERE, ESPECIALLY AT THIS TIME BECAUSE DURING THIS TIME I AM BUSY IN THE HOSPITAL & AM CARRYING MY MOBILE IN MY POCKET.

I SPOKE TO RSM, Mr RAJESH FROM IDEA CELLULAR, IN PERSON TO PRESENT MY CASE. HOWEVER, HE EVEN REFUSED TO TELL THE UNITS OF THE USAGE AS HE HIMSELF DID NOT KNOW.

I AM BEING FORCED TO PAY FOR INTERNET USAGE THAT I HAVE NOT DONE & AM NOT EVEN BEING CLARIFIED AND PROVED THAT WHERE I HAVE USED THIS DATA..

Hi,

My mobile no: [protected]

I am using idea postpaid plan, activated 1 GB 3G plan for Rs 349.
I have used only 784 MB data, this should come under my 1 GB data. But they have charged Rs 4362.02 + service tax.
When i have asked for clarification, there is no proper response from customer care and they have barred my call services.


Regards,
Naveen. N

UNNECESSARY HARASSMENT TO ME AND MY WIFE (Mobile No. - [protected])
Complaint No. 11322718 dated 18/08/2012

Since November 2011 above mentioned Mobile No. of IDEA is not used by me and always Credit balance remain in my Account uptill July 2012.

After the expiration of Advance Post Paid Scheme In July 2012 i submitted request for Cancellation on 18/08/2012 vide Request No. 11322718 dated 18/08/2012 and clear all dues up to that date in Local Office of Idea and Confirmation also given on phone when received call from IDEA customer Care for cancellation of above said Mobile No.

In spite of above still IDEA is still raising the bill and also threatening for Filling the case in Court through Different Mobile Nos. From time to time for Non Payment of Bills . I have visited numerous time to IDEA Local office and every time they assured me of getting this mistake rectified.

I am senior citizen and my wife also suffer from Chronic Disease and such kind o[censored]nnecessary harassment is causing great trouble to me.

Kindly look into the matter and take necessary action

Daya Kishan Gupta
[protected]

Dear Sir,

We wish to inform you that your request for reverse has already been initiated with us; under reference number[protected] and same shall be processed at the earliest.

Regards,
Ideacellular

Dear Concern,

Still I am getting Bill for above Mobile No.

Inspite of all the assurances i received of getting this matter resolved from ideacellular still i am getting Bills from Idea for above Mobile No.

"Since November 2011 above mentioned Mobile No. of IDEA is not used by me and always Credit balance remain in my Account uptill July 2012.

After the expiration of Advance Post Paid Scheme In July 2012 i submitted request for Cancellation on 18/08/2012 vide Request No. 11322718 dated 18/08/2012 and clear all dues up to that date in Local Office of Idea and Confirmation also given on phone when received call from IDEA customer Care for cancellation of above said Mobile No."

Kindly look into the matter and take necessary action

Daya Kishan Gupta
[protected]

sir,
I had an idea postpaid connection ([protected]).my last bill amount is 3600 this is not a valid amount, this is a absolutely wrong billing because i am in Rs 149 . rental plan and i am only use Rs 99 rental net plan(1 GB). these causes last week i meet the idea cellular office at PERUMBAVOOR, they reduce 50 % of my bill amount(1800) but i am noy satisfied because this is very large amount and this is invalid amount. response and reply of idea cellular about my complaint is "EXTRA USE OF INTERNET"..but i am already in a net pack and i only used extra 300mb max.(approximate ), my sim is totally barred, pls help me...

CONTACT DETAILS :
muhammed shafan k.s
kudilingal (h) mudickal p.o perumbavoor, ernakulam, kerala
pin:683547
mail : [protected]@gmail.com
mob:[protected]

With deep disappointment with Idea services, i am writing to you my issue: This might be the last step to resolve my issue, cos I have tried talking to everyone out there from Idea form customer care to the person who installed the sim services, bu no one cloud help : Am gonna change my all my numbers thru MNP to any of the services if this is not solved this time

I have 99 Govt plan and we have four sims on my fathers name: mohammed abdul kareem: All these are under same name and same plan and we are supposed to have the free calls within the group:

Unfortunately, I have been getting call charges to and fro the numbers within the group: This has been happened for so long: I called customer care and told them my issue and they took my request and told me that it will be resolved and they will take request to refund the amount that i have paid unnecesarily within the free group.

There on, i have been continuously calling customer care and one or the other people take new requests, and then do nothing: one of the told me that it has to be resolved from the peson who we purchased SIMS and the installation done: i tried with that Guy as well: Mr Murali Contact number: [protected] . he told me he will check and get it done in 3 days and after continuous follow up he deny taking my calls and gave me one number whom he said was his superior number : Mr venkat: [protected] : this number is not working;

I again called up customer care and talked to some supervisor and he told he cant helop and i have to mail tto this mail d: hence am wrtiing this mail

please look in to this and act immediately: I dont want to waste any more money and effort with the useless bunch of people Idea has hired who doesnt know anything on the domain they are working.Let me know if you cant so that I can choose alternative service: dont waste my time anymore

My numbers
[protected]
[protected]
[protected]

please get back to me asap on this

Regarding Wrong billing without any action you have closed the Ticket. I don't know the reason. There is no answer regarding activation of GPRS without any request. Why you have activated GPRS. You have charges SMS charges each @Rs.20/- for 4 SMS i.e. total of Rs.80/-. What is that I don't know. What is gamepinda20. You have charged Rs.20/- for each and charged as 4 SMS. Without knowing the reason I don't pay this month bill and I will proceed legally. Why you have activated GPRS without any request for [protected] Number and [protected] Number. Was I Requested. What is the answer from you. You have charged Rs.98.98 as Internet Charges for [protected] and Rs.63.08 for [protected]. Why should I pay as there is no request from my side. I am having every proof and I will further proceed to consumer forum / Court for justice. As per your wish you are charging as there is no downloads from my phones.

Reply within 2 days otherwise I will move to consumer forum immediately.

N S SUDHAKAR
ONE OF THE VICTIM OF IDEA CELLULAR

I have been using 2 mobilne Numbers 1) [protected] 2) [protected] Post paid Connection. For both the mobiles without any requests they have activated GPRS and Charged Rs.98.98 and Rs.63.47 as Internet Usage Charges. I dont know the reason why they have activated GPRS. Previously without any request when they activated the GPRS and I put a request to deactivate the same as I am not interested using internet service in Mobile Phone. Again why they have activated GPRS I Dont know. I made so many complaints to customer service but no response from them. Since 16th August, 2014 I am writing complaints every day bs.ut no response is received from them. The service part of the Idea is very worst. For mobile No.[protected] they have charged Rs.80/- as SMS charges. For each SMS they have charged as Gamepinda20 SMS charges and for each Rs.20/- and 4 SMS charges as gamepinda20. Total they have charges Rs.80/-+ service Tax. What is game pinda20 I dont know. I do not use the above said mobile phone. it is used for incoming purpose only. The Internet charges and SMS charges have to be reversed. The service part is very worst.

I have discontinued an idea connection last year as I was not using the service and had cleared all overdues.

I was not in the country and so did not need the service anymore. The company however still kept sending me bills and even though have on many occasions informed them of their mistake no corrective action being taken by them.

As I am not in the country I can mosty correspond through mails but they are unwilling to accept their mistake and close case.

Below is brief of a conversation with them

From: kamran.[protected]@outlook.comTo: happydeal.[protected]@gmail.com; abhinav.[protected]@idea.adityabirla.comSubject: FW: Reminder of Idea ! Bill PaymentDate: Sat, 15 Nov 2014 16:49:26 +0530


Any update ???Why do I still get demand notices ??From: kamran.[protected]@outlook.comTo: happydeal.[protected]@gmail.comSubject: FW: Reminder of Idea ! Bill PaymentDate: Mon, 10 Nov 2014 13:43:52 +0530


From: kamran.[protected]@outlook.comTo: abhinav.[protected]@idea.adityabirla.comSubject: FW: Reminder of Idea ! Bill PaymentDate: Wed, 17 Sep 2014 17:59:39 +0530


Dear Abhinav, Seems you are the person to contact and I hope you can finally resolve the issue and close case.To explain the issue to you :-- I have not used the number since Dec 2013 as I had to leave the country on an assignment.-
Then too made payments till June 2014 and have sent email to disconnect
the service. Also received confirmation but still get bills and am
harassed by your team to make payments. Made payment on 3rd June 2014 for all outstanding and same day made request to disconnect service.- Attached below you shall find all communication done. (All mails sent and received)- Hope this matter is put to rest. (All service and communication ID's also mentioned below)Comm Id# C1-[protected]Comm Id# C1-[protected]SR# C1-[protected]SR# C1-[protected]Date: Thu, 24 Jul 2014 10:37:43 +0530 From: [protected]@idea.adityabirla.com Subject: SR# C1-[protected] Closed To: kamran.[protected]@outlook.com Dear
Customer, your request for Disconnection on Mob.No. [protected] has been
processed successfully through Communication Id C1-[protected]. We
thank you for preferring Idea cellular and appreciate your patience and
patronage while looking forward to servicing you soon. Wish you a nice
day ahead. Please note: This is an auto generated mail, kindly do not
reply to this mail. ________________________________________________________________________________...⇄ Tue, 22 Jul 2014 13:32:53 +0530 From: [protected]@idea.adityabirla.comSubject: SR# C1-[protected] SubmittedTo: kamran.[protected]@outlook.com Dear
Customer, your request for Disconnection for Mob.No.[protected] is
registered & would be actioned within 22 hrs. through Communication
Id C1-[protected]. We thank you for preferring Idea cellular and are
confident we would iron out your service issues on priority. We
appreciate your patience and patronage and look forward to servicing you
at the earliest. Please note: This is an auto generated mail, kindly do
not reply to this mail.___________________________________________________________________________...⇄ Wed, 4 Jun 2014 09:55:54 +0530 From: [protected]@idea.adityabirla.comSubject: Comm Id# C1-[protected] SubmittedTo: kamran.[protected]@outlook.com Dear
Customer, we hope your query related to disconnection was serviced
properly. We wish to understand your service expectations better and
would like to speak to you. Request a convenient time when our service
executive calls upon you shortly. Alternatively, you can dial "*121*4#"
to know about your Unbilled, Billed, Last paid amount, Due date, Latest
Tariff plans, GPRS, VAS, Roaming, Bill payments, Feature and a host of
such account related information for handy use. You can also visit
www.ideacellular.com for more info on Idea Services.Thank you for being a
wonderful customer. Please note: This is an auto generated mail, kindly
do not reply to this mail. ________________________________________________________________________________...⇄ Kamran Pathan/PUN/SKFTo: ccare.[protected]@idea.adityabirla.comDate: 06/04/2014 12:55 PMSubject: Re: Your Idea Mobile Number: [protected]Please disconnect service as I do not use it any more.Have cleared all outstanding payments though have not used the card for past 6 months.Confirm asap.___________________________________________________________________________...⇄ kamran.[protected]@skf.com [mailto:kamran.[protected]@skf.com] Sent: 03 June 2014 17:09To: IDEA Cellular Ltd - Customer OprsSubject: Close Account Customer Name :KAMRAN ALI PATHANCustomer Mobile No :[protected]Comments
:Close my account as I am no longer in India and do not use the
service. Please oblige and confirm asap. Regards, Kamran ________________________________________________________________________________...⇄ Customer, The Payment for mobile number [protected] was successful. Your transaction details are as follows:Mobile Number [protected]Payment Status SuccessReference Number MICI[protected]Payment Date[protected]:56:43Amount 2400.58Comments The Payment for mobile number [protected] was successful.From: [protected]@idea.adityabirla.comTo: kamran.[protected]@outlook.comSubject: Reminder of Idea ! Bill PaymentDate: Tue, 16 Sep 2014 09:29:20 +0000


Dear Customer,


Greetings of the Day,

As
per agreed terms and conditions of Customer Service Agreement duly
signed by you, to provide cellular telephony service, we have provided
cellular
services towards your Account No.[protected]

As
provided for in the agreement, you agreed to pay your monthly bills on
or before due date of bills raised and if in case of Non Payment therein
you
will be charged with Late Payment and Interest charges as applicable.

However
you have failed to keep your commitments and not paid the billed
amounts on time which has lead to outstanding of Rs.1756.09/- Towards
your
a/c.

Thereafter
despite of repeated requests and reminders by our representatives, you
have not paid the said overdue amount even till Date.

You
are now hereby requested to make the payment of the outstanding amount
of Rs.1756.09/- within next 15 days from the receipt of this notice.


In
case of any queries/support regarding the outstanding amount, please
feel free to write us at Abhinav.[protected]@idea.adityabirla.com
We value your association with Idea, Looking forward for your cooperation!


Regards,
Team Service Delivery
IDEA Cellular Limited

Visit us at:
www.ideacellular.com

Recently we switch from Reliance CDMA to Idea under Corporate Plan. From last two months we are getting wrong billing. Few services which were unknowingly started, we already stopped, Still we are getting charged for those service. We been to call centre for waver of this charges and it was informed us that amount is deducted from bill. But in next bill same amount it shows pending.

Idea — A prnk call

Sir,

The owner of [protected] number is giving me trouble.

Please take harsh steps as the caller uses very unspeakable language .

Thank you.

sir i want a malayalam song for dielertune. but i contact custumer care. they were said to me u pls sent a sms. i sent sms. i cant get that song.name of the movie [protected]@cat.this is a malayalam movie. i want "thottal pookum povo" song. pls give me thats song
by eby

Idea Mobile Service. — Prank calls from IDEA mobile no.

Dear Sir

We are getting prank calls from IDEA no. [protected] from last 6-7 months. I have also lodged complaint with M/s IDEA (Copy enclosed)

Is there any citizen-police forum where such complaints can be lodged.

I've been getting prank calls and messages from the following Idea phone numbers: [protected] and [protected]. I would like the name and address of the person to lodge a police complaint against the miscreant.

i often receive prank calls from mobile nos.[protected], [protected] every other day. Same prankster will be calling with different numbers and will be talking is very filthy telugu language. I want to block these phone numbers and book him under the law. please help me out as i am very sick with these calls.

Idea — deactivate my SIM

Dear Sir,
Since my purse was snatched while travelling during journey my mobile was also lost in it.Kindly deactivate my SIM with mobile number [protected] which is a prepaid IDEA in the name of Rajendra Kundalwal.Kindly do the necessary actions and send me a confirmation through my email.

i am using idea numer [protected] since last 7 year and sudden 4 days back on my phone showing your sim registration failed so i went idea store and they told your sim is permanently closed.
i dont know why they closed my sim permanently. i was regularly use my phone and never switched off it and continue used that sim.so why my number sudden closed.and why i can not get back same mobile number.
when i asked about the reason so they told may be you not using your phone since long time.but i told you i was regularly used it and recharge it.i also contact with customer care but also dont replied with reason.
why my number has closed.please reply me???

Dear sir
aap se nivedan hai ki mera mobile gum jane ke karan mujhe apna mobile no. band karwana chahta hu jiska number [protected] hai -, jo ki kal time 8.00 baje sham me train me chori ho gya hai esliye please aap es number ko band kar dijiye jisse koi propblem creat n hone paye .sim ki information mai de raha hu please sir dyan de dijiyenga kyoki mai nagetive area me hu jiske karan police station nahi ja pa raha hu.

my informatinon show
name- Lallu Bhaiya patel
village- indore devsari
tahseel- vijayraghavgarh
dist- katni (m.p)
mobile no-[protected] hai sir jaisha bhi please mujhe jankari jarur bata dijiyenga meri id hai <[protected]@gmail.com>

Idea — block outgoing calls

i am an idea customer, i lost my mobile with sim on 10/11/2009. so i want to block all the outgoing calls from my mobile. the connection is in the name of girish mon, and my mobile number is [protected]. kindly help me to provide the service.
thank you