Idea Cellular Complaints & Reviews

Dear sir
I am Bikram kishore Sahu my no. is [protected] staying in orissa in kalahandi dist . A person with mob no [protected] calling to my another mobile no i.e [protected] and misbehaving & abusing over the phone to my family.

I search his no that it is Andra telecom circle no. I also talk with him but he also give that type of misbehave to me
what should i do give me feedback and what you can do for me, please tell.

Regards
Bikram Kishore Sahu
Mob - [protected]
email - [protected]@gmail.com

Dear Idea Celluar,
I was using my no [protected] for last 1.5 years and my bill was never crossed Rs 600 to 800 every month and also my credit limit was fixed up tp Rs 1700/ month. I was using 99 plan for 2 Gb free Internet use with 144 plan. I am shocked to see the bil of Rs 5300 for the month of February 2012. I called several times to customer care and nodal officer noida but they did not adjust the true amount and finally deactivated my no [protected]. I want to know if they where fixed up a limit of rs 1700/ then why the did not inform me when my bill amount was reaching the credit limit and also not stopped my service before crossing the limit.
please help me to resolve this matter soon.


[protected]@yahoo.co.in

Dear Sir,
This is to reference to you that i have used idea connection number [protected]. I have a problem related billing and plan at my no. My credit limit give by company is 500 rs. But idea cellular will suspend my number on crossing of 80% of credit limit and before on the uses of 400 rs. Idea call me at 9.0 clock in the morning and message me at 7.12 clock in morning. after doing payment of my no idea will not activate my outgoing. They will irritate me and also not allow me to port out. Because they want from me to update my no from customer care every time. Idea will give the plan to me for postpaid is Rental 199 free usage 149 rs. Sms pack
Value Packs
SMS
SMS Pack Rs. 30 First 200 Local sms free, thenafter as per the plan tariff
SMS Pack Rs. 50 First 350 Local and National SMS free, thenafter as per the plan tariff
SMS Pack Rs. 75 First 550 Local and National SMS free, thenafter as per the plan tariff
SMS Pack Rs. 96 First 750 Local and National SMS free, thenafter as per the plan tarif


and for prepaid customer in 64 rs 100 msg per day.

hi, i'm using a reliance gsm network. I'm recieving an anonymous and abusive languaged messages and phone calls from the following [protected] number. I'm really frustrated and annoyed so much and it headed me to complaint here. Please help me in this. I requested them to stop messaging, but they refused and still continuing the same. Please help me in this. I'll be thankful to you if you kindly help me in this. Thanks. Regards, rajesh

Sir,
I keep my phone switched off at night everyday. today morning when i switched it on, i received a message saying- 'Thank you for activating SMS cricket daily pack'. i was charged rs.3 from my balance and i have never subscribed for such useless packs. i want the refund of my balance and unsubscription from such useless packs.
My mobile number- [protected].

Waiting for a quick refund,
Lalchand.

dear sir/madam,
I took an idea prepaid connection from my nearest idea office,after 3days i got a msg from idea that was like this dear customer your document not received since activation kindly submit the documents at nearest idea office to avoid interruption in the services....so i submited my currepted documents before 3 days ago and i complainted alot of time with customer care executive they told me the connection will ok suddenly but until the connection is not ok...my connection no.[protected]...i am kindely request you to help me within moments

From last few days I'm facing problem, I am every now and then charged wrongly and the balance gets deducted. I've activated black berry internet services then too am charged and that too without surfing internet moreover customer care executives and even nodal manager is unable to sort this problem so I think some serious actions should be executed....

To concerned person,

I am newly customer of idea, i have registered my no. to national do not call list because o[censored]nwanted calls during working hours. Eventhough i am getiing call constantly from this no. [protected]. when i answer the call. it disconnect everytime.
I hope for effective action from your side as early as you can.
Thanks
Bhavish.

Could not avail Prepaid - Samsung Bundle Offer
4 days back, I have taken new Idea 3g Sim card. After checking in the Idea portal http://www.idea3g.co.in/samsung_offer_prepaid.html
, came to know about this Samsung bundle offer- prepaid.

I have recharged with Rs 497 as described in the portal and made voice calls.
And I got message as follows "Ur pack of 500MB for 30 days is now active! Eligible Smartfone customers will get the 3 month benefit within 72 hours; an SMS will be sent after the activation".

Till not I did not get additional MB. I have called customer care. I am getting different answers each time.

I AM NOW TIRED OF CALLING TO CUSTOMER CARE, tired of sending mails to customer care team ccare.[protected]@idea.adityabirla.com and sending to nodal officer of haryana circle
@ grievance.[protected]@idea.adityabirla.com

I AM PAYING 50 PAISA PER 3 MINUTES STILL THEN THEY ARE JUST WASTING MY TIME AND SAYING ME TO WAIT 3 HOURS AGAIN N AGAIN i have wasted around 10 rupees and 60 minutes to customer care

WHY SUCH PEOPLES ARE HIRED WHICH DONT UNDERSTAND CUSTOMER'S FEELINGS AT ALL?

I HAVE DIALLED *567*587# TO ACTIVATE WAP 89 PLAN YESTERDAY

I RECEIVED THAT WAP 89 PLAN WILL BE ACTIVATED SOON

ITS NOT ACTIVATING, CUTOMER CARE TOLD ME IT WILL BE ACTIVATED WITHIN 3 HOURS

I HAVE CALLED THEM MANY TIMES AND DIALLED THIS CODE 2 TIMES , BUT TILL NOW THE SERVICE IS NOT ACTIVATED YET AND I HAVE WASTED AROUND 7-8 RS TO CALL CUSTOMER CARE

after talking to seniour customer excutive they registerd my complaint no. [protected] but no action is being taken by them yet

KINDLY ACTIVATE WAP 89 PLAN WITHOUT FURTHER DELAY

SANDEEP [protected] {ACTIVATE WAP 89 PLAN ON IT PLEASE}

Dear Sir/Madam,
Yesterday i bought idea sim card still now it is not activate, the retailer said call 2222 but that's also not working and i again try 12345 its also not working, again i try 53500 its also same.

Any Please active my idea sim

This is for your kind request please...

Thanking you

Dear concerned,

I am Priyanka Gupta, user of Idea Cellular mobile connection service (Telephone number :[protected])
My connection has been barred without any prior notification / intimation.
On contacting the customer care they are saying that the bills of your data card are not paid, whereas i asked for the disconnection of my data card number (mail put to Mr. Rahul Mishra) after clearing all my bills. Even then the number was not disconnected which was not a fault on my part.

Now they have disconnected my phone number to torture me....which is very unethical...

The same problem is being faced by other colleagues of my company that their requests (put to Mr. Rahul Mishra) are not being taken care immediately & then they are charged for the extra period...

Request you to consider the request & get my number debarred as soon as possible.

Regards
Priyanka Gupta
[protected]

I am a user of idea cellular gujarat. My cell number is [protected]. I activated gprs pack of rs 99 on 30th january. Then around ten days back, another gprs scheme of rs 59 got activated. I called 198 to tell the representative about the fault. The first representative said that the system has facing some problems and my balance would be refunded and told me to call after 2 hours. I then called after 2 hours and the person then told me that it was not a system problem and i had actually activated the scheme. I told him why would i activate the scheme when i already have another scheme activated, that too of higher price. He then transferred the call to his senior who told me that there was some problem and i would have to call back after 2 hours. I called back again after two hours and the supervisor transferred the call to his senior who told me that there was a problem with the network and disconneted the call. After that i tried calling 198, the it would not connect. This is how the company manages consumer grievances, using tactics of procrastination. How long would the consumer try calling, ultimately the anger and grief would simmer down, he would forget everything.

Now today, when i have 2 gprs scheme active, my balance got deducted for gprs usage even when my free data usage is still left.

4 days back, I have taken new Idea 3g Sim card. After checking in the Idea portal http://www.idea3g.co.in/samsung_offer_prepaid.html
, came to know about this Samsung bundle offer- prepaid.

I have recharged with Rs 497 as described in the portal and made voice calls.
And I got message as follows "Ur pack of 500MB for 30 days is now active! Eligible Smartfone customers will get the 3 month benefit within 72 hours; an SMS will be sent after the activation".

Till not I did not get additional MB. I have called customer care. I am getting different answers each time.
1) One said, No such offer
2) Another said, Recharge has failed
3) Another said, It would be considered as voice tariff voucher.
4) Another keeping me in hold and finally disconnecting.


By the way, I am using samsung galaxy s2.
Mobile Number +[protected].
And I have been successfully using 500MB which I got immediately after recharging with Rs 497.
Problem is that I did not get additional MB which I supposed to get.
Please help me in resolving this issue.

i want detais of my all outgoing calls. my no. is [protected]

I HAD PURCHASE IDEA CELL LATEST ID -280 FEW DAYS BACK. . I HAD ALSO PROVIDE THE ALL MY KYC DOC. TO SHOP. AND ALSO SIM WAS ACTIVATED. BUT AFER FEW DAYS I HAD RECEIVED MASSAGE THAT MY KYC DOC. NOT RECEIVED TO IDEA. HENCE THEY STOP MY SERVICE. THATS WHY I HAD SUBMITTED MY FRESH DOCUMENT TO IDEA GALLERY AT BHANDUP. BUT STILL SIM IS NOT ACTIVATED AFTER 4 DAYS. ALSO CALL AT CUSTOMER CARE TOLL FREE NO. THEY ARE NOT GIVEN PROPER RESPONCE.REALLY VERY BAD SERVICE EXPERIENCE TO ME.

My Mobil no is [protected]
I bought idea smartphone before five days they told me that my idea TV will start within 72 hours but after five days my idea TV is not start I complain many time on helpline no198 but they didn't solve my problem so please help me they told me that they provided me idea TV free of cost for three month but they cut my 20 Rupees for this pack so please you told them return my money and provide me good service thanks SUDHA thakkar

Hello Sir/Madam This is HARI and earlier i was a IDEA customer and due to not having proper tariff rates i have changed to other network ( M N P ), and after 6 months now there are so many best tariffs are there in IDEA so again i thought to go back to MY PREVIOUS IDEA NETWORK and today i visited to Sangareddy IDEA SHOWROOM, Beside KARUNA HIGH SCHOOL, SANGAREDDY, MEDAK DIST.

I requested them to give me MNP sim card and they have asked me that from which network, i say Vodafone and they simply asked from which network your earlier I said IDEA only due to having some technical problems in AIRTEL and VODAFONE i am changing to IDEA Network again and they have asked me to pay Rs.100/- rupees Extra because of, they won’t get any benefits when we came back to same home network from other network so they asked me to pay the 100 rupees extra i have speak with customer care executive on : [protected] and they have responded for my problem and they have explained that there are no charges for extra 100 rupees and simply only 25 rupees is there for sim card that's all and i have requested them to take complaint on the particular stores but they have not ready to take so that I am explaining all these things and here i am telling to the idea mainthing SO MANY PEOPLE ARE GOING FROM IDEA TO OTHER NETWORKS AND WHEN THEY THINK THAT IDEA IS BEST NETWORK AND WHEN THEY ARE READY TO COME TO HOME NETWORK FOR THIS REASON IDEA IS ENCASHING MONEY 100 THIS IS COMPLETELY ILLEGAL BUSINESS DONE BY IDEA CELLULAR

Showroom Reason: Showroom people are telling that when the people are coming from other network the idea showroom people are giving MNP sim card that is HLR5 MODEL and when the Old idea customers came back to idea network their sims not supported with HLR5 and the showroom people telling that for that reason only they are giving PAID SIMS of HLR3 (THE COST FOR HLR3 IS 100/-) I request to authorities to take necessary action against IDEA.


Because Idea should take care of sims matter and they should give with 25 rupees as per TRAI act but IDEA IS NOT FOLLOWING THE RULES so I demand to take necessary action against the idea


And so necessary justice to the customers of IDEA.


Thanking you for your action


Regards
K.HARI
SANGAREDDY,
MEDAK DIST
[protected], [protected]

This is to inform you that someone has stolen my cell phone on the way back to my residence in Amravati. I was using number +91 [protected].
So please block my sim before usage by any one.

Kindly do the needful

Rameshrao V Wathe
Thanks ...

i have not subsribe any application but on 11.02.2012 a sms came that
" Ur subscription of NeedforSpeedTheRun will renew in 1 days. Rs. 50 will b charged fr renewal fr 30 days. To deact: wap.ideamall.in - My Store & Unsubscribe.

& then on 16.02.2012 a onother sms came

" Ur subscription of NeedforSpeedTheRun has been successfully renewed at Rs 50 for 30 days. To deact: wap.ideamall.in - My Store & Unsubscribe."
when aksed to custimer care on 16.02.2012 they we have not any update pls call after 24 hours , & now when a call them they said i have download some application on 16.02.2012 for that the main balance reduced.
i think after some days more amout will reduce for this , i am afraid to take balance so please help me ,

jogesh guru ,
[protected]
jharsuguda