Idea Cellular Complaints & Reviews

My complaint is theis theat,
I am using a Sim card of idea having number [protected] (my brotheer PARVEZ ALAM is using theis number), i recharged my account on 24the of march by 100rs and i did calls of not more theen 1or 15 rs and due to some reason i went out of town, i took theis Sim card out from my mobile and i was using my up number and on 9the of April when i returned to Delhi and checked my account balance theen i came to know theat only 17 rs were theere in my account. I talked to customer care (i talked to Adil, Rahul, Richa, Ravi, Shahnaz from escalations department and one more girl was theere ) theey told me theat my number was on and a service was activated on 28the of march. I just want to know theat how i can activate a service when my number was switched off. tell me thee reason please.

you can send me a mail also on my mail id

[protected]@yahoo.com

Regards
Mohd. Zuber Saifi

IDEA PRE — Legal notice

From the Office of Ajay Bishnoi Advocate 255/7 gali no. 5 Bhatta colony fatehabad 125050 Mobile [protected]

Notice V/s 1.General Manager Idea Telecom Prepaid
2. Prop Monga telecom Agency Fatehabad
I serve upon you the following legal notice:-


1. That I purchase from your authorized dealer no.2 to sell the prepaid number a sim prepaid no [protected] for me by giving the DL and Photo and other documents demanded by him and paying Rs 100 (one hundred) approximately 15 days ago.
2. That at the time of purchases he assured me that this sim will be activated in 5 minutes and then I called to customer care no then computer replied that I have time up to sept 2009 to recharge my number .
3. That after this when on next day I tried to recharge the no. by easy recharge computer replied that this no. is not activated and then I tried to call your customer care number then also this sim was not making call to your customer care.
4. That after it I approached to defendant no 2 to resolve the problem he told that it will be resolved in one day but nothing happened.
5. Then from other number I called to your customer care, and then your representative told that the scheme under which my no. has been given idea has withdrawn the scheme on next day of my getting no.[protected].
6. That after it I approached no. of times to your offices and customer care always you assured me to solve the problem of my no. [protected].
7. That I have given this no. [protected] to all my clients and there family members and to my forms to high court etc on your assurance.
8. That I went to your offices no. of times and requested to start my no.[protected].

That by this legal notice you are being informed that I am your customer through the no [protected] and it was your legal duty to give me your best services as per your agreement with me through no [protected]. But you failed to do so .You has caused me the wrongful loss. It is further you are informed that after receipt of this notice start my no. immediately and pay Rs 5000/- as compensation for causing me loss of valuable time and money by you .You have hurt mentally to me. My no. of clients faced problems due to your defect in services .If you are not doing so I will file the appropriate proceedings against you in the competent court of Law and you will be responsible for all the expenses incurred by me in this. One copy of this notice is retained in my office for future actions.
Ajay Bishnoi Advocate
Served Th. E Mail
[protected]@rediffmail.com
Date 20/07/2009 time 02:06 PM

Block the number

Dear sir
I am Shiv Prakash Yadav my no. is [protected] staying in Maharashtra in thane dist . A person with mob no [protected] calling to my another mobile no i.e [protected] and misbehaving & abusing over the phone to my family.

I search his no that it is Gujrat telecom circle no. I also talk with him but he also give that type of misbehave to me
what should i do give me feedback and what you can do for me, please tell.

Regards
Shiv Prakash Yadav
Mob - [protected]

I am a using [protected] no. with Idea,

In my current bill without use of GPRS idea charging me extra when my BlackBerry 599 rental plan is already activated,

I already put it complaint on customer care and pune Law college road Idea office and mail through also,

But still not received any reversal commitment from Idea.

Due to this they barred my outgoing calls without my fault

i Requested to idea to reverse my GPRS charges which is wrongly added in my current bill, Due to this still I am unable to pay my bill.

Looking solution from your end.

Sir, few days back i.e. on 26th of august i got to know on checking of my balance that Rs.10 have deducted. I called customer care and they said that i have subscribed for game pack on internet on 24th of august. i don't even have a multimedia set,then how can i surf on net and apply for game pack. nothing happened and i had to forget my balance. then. yesterday afternoon, i got a call from company, i picked the phone and kept it aside while i was having lunch. Automatically, after some time phone got cut and i received a message that i have been deducted rs.10 for some Masti pack. i didn't press any button as i have a security lock on my phone in which, when i receive a call i cannot press any button without opening the lock which i didn't. i called customer care and a gal named Reema assured me that bal. will be refunded for which i have to call after 2 hours. after that, they didn't even receive my call at customer care. i went to local showroom in my city NARESH COMMUNICATION at KAMLA NEHRU NAGAR,JODHPUR. they said that they are not having any information about any deductions. i went to the same showroom today morning and he was talking to me in such a nonsense way. he was not eve having any information regarding my no. and said that i have been charged rs.30 instead of rs.10. i have been feeling so much inconvenience. the showroom in my city is also 5-6kms away from my home.
Kindly do something. my mobile no. is - [protected].

your's faithfully,
LALCHAND.

Sir, few days back i.e. on 9th of September i got to know on checking of my balance that Rs.10 have been deducted. i have not received any messagge or call regarding such game pack till date. Then, I called customer care and they said that i have subscribed for game pack on internet. i called customer care and a gal was not even ready to listen what i was saying. i asked her for the refund for which she refused in an unhopeful manner. i can also not got to to local showroom in my city NARESH COMMUNICATION at KAMLA NEHRU NAGAR,JODHPUR as it is 5-6kms away from my home,so it is not possble for me to go there every time.I have been feeling so much inconvenience. this is also not the first time that my balance has been deducted for such unwanted packs.Kindly do something. my mobile no. is - [protected].

your's faithfully,
LALCHAND.

Dear concern,

Hi this is Pankaj Gupta having service no. [protected] one of subscriber of Idea, right on today only i tried to download a content from phonerotica.com but the balance of rs 40 has been deducted and last it shows Downloading failed, this is not just the first time i had faced two days before too when rs 30 had got deduced without any download, i am a new subscriber but within these 5 days this is the second time i am facing such problem. So please do the needful and i want my balance back.

And what is rediculas is that even the customer care is not connected. So please solve the problem


Regards

Pankaj gupta

hello sir, i m jitendra parashari my no is [protected], i was recharge 150 top up in 19 oct 2010 and in 22 oct 2010 your company has deducted Rs.40 for any value added service without my permission and when i want to complaint to your company then your customer care call not pickup. You do some action against my complaint otherwise i'll go to TRAI and consumer foram, i'll waiting for your reply.Reply me fast.bye

I am having an idea connection [protected] just 30 days old. Yesterday i got my balance Rs. 94 deducted without any reason. Upo asking customer care people, no suitable justification was provided. IDEA....
my first & last experience with IDEA people.....My recommendation to others.......DONT EVER BUY IDEA...:-(

even i have the same balance deduction in my number.

Mob no: [protected]
I did recharge of Rs. 98 which is GPRS plan on 16/04/2011 at 19:30. After that i did Recharge of 34 & 30 in which i got Rs. 50 talktime. And after 30 min 'boom' my balance was 0.00
After that i tried to call customer care but no one helped me. What a customer can do in this situation.

Here are some details which i got through IVR system of idea:
Your last 5 other deduction details are: 1. Rs: -4.98 for GPRS usage on 16/04/2011 19:35:27, 2. Rs: -4.97 for GPRS usage on 16/04/2011 19:34:43, 3. Rs: -4.96 for GPRS usage on 16/04/2011 19:33:31, 4. Rs: -4.99 for GPRS usage on 16/04/2011 19:30:22, 5. Rs: -4.99 for GPRS usage on 16/04/2011 19:29:54,

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC180246 in the subject.

Regards,
Idea Cellular

Idea Cellular — Wrong Balance deduction

Respected Sir,

My Idea mobile number is [protected].

Since last two week my talk time balance has been deducted without any prior notice and at the same time i have been receiving sms stating that i have activated so and so VAS service.
When i talked to customer care they simply said that i have activated this service by calling some number, but i did not do that.
They are simply cheating customers.

Please do some need full against them.

Thanks,
Abhishek

Deduction of balance for Dialler tone was deducted. although that was not activated. For this issue, when i contacted to customer care i talked with the customer care executive Mr. Tushar Hande. this person has no sense how to talk with the customers. He is giving some foolish answers. When i told him to transfer call to his team leader / manager. He was told that he cannot transfer the call to his reporting person and disconnected my call while i am talking with him.
This is the worst experience with idea.

"Rs.15 for VAS on 21/06/2012 12:42:58" this is the detail for transaction.
And there is no request sent for such transaction from my idea no.

Its idea prepaid sim

Yesterday i.e. 5th Dec 2013 at 10:47 PM while browsing the internet on my mobile I suddenly received a message from IZ-ideaCMS
"Dear Customer,
thank you for downloading Dee Caggiano145 from TECHZONE. You have been charged Rs 49. Your balance is Rs. 201.03"
I dont understand since when internet browsing costs you 49 Rs for a page. And there has been no content downloaded also. Moreover I am worried that I could have been told that you have been charged Rs 100 or Rs 1000 or may be a lakh rupees and my balance would have been in the negative. What nonsense is this? I am now scared for opening any page from any link till I have internet provided by Idea.
This is really really annoying. I need someone to look into it and take action against Idea Network and stop these unnecesary SMSes and calls or at least guide me in the right direction.

I am vivek from jaipur. my cell number is [protected] rajasthan. maine ye naya connection liya hai. Connectivity is good. maine 25 ka trail pack liya jisme mujhe mile 500mb for 5 day.lekin maine use kam me nahi liya tha or same day maine 1 bar or 25 ka recharge kara liya to usme mile 130 mb only. lekin net balance add ni huaa or new balance hi raha wo bhi 130 mb. This is very wrong 500mb jiski validity 5 day honi chahiye wo to aapne uda hi di. this very very wrong. i am very very unhappy.

finally mujhe mila 50 rs me 130 mb for 5 day .
that is very wrong.
i want money refund or addition of net balance as soon as possible..

@idea_cares Dear sir, Today 2/10/14 at 12:30 pm, rs.3 deduction at my idea mobile-[protected].than I call 198 customar care.Bulbuli das executive said that, I am a wrong number dial that's why deduction rs.3.before deduction my bal-1220.28rs.after deduction my bal-1217.28rs.
on god, allha kasam i don't dial wrong number belive me.i never do that.
so my request please refund my balance.
Name-Sk md Riajuddin, Mobile-[protected], west bengal circle.
thank you.

Dear sir, Today 2/10/14 at 12:30 pm, rs.3 deduction at my idea mobile-[protected].than I call 198 customer care.Bulbuli das executive said that, I am a wrong number dial that's why deduction rs.3.before deduction my bal-1220.28rs.after deduction my bal-1217.28rs.
On god, allha kasam I don't dial wrong number believe me.I never do that.
So my request please refund my balance.
Name-Sk md Riajuddin, Mobile-[protected], west bengal circle.
Thank you.

Same problem with me kerala bsnl postpaid connection [protected] is disturbing me time and agian

Dear Sir,

We tried to establish contact with you, but unable to reach you. Thus we request you to kindly provide us with your alternate contact number for further course of action. Moreover, we sincerely apologies for the inconvenience cause to you and we will make sure this will not repeated in future.

Regards,
Ideacellular

Hi,

I was contacted by B W Credits, 40 Sadhana Enclave , Panchsheel Park,
New Delhi-17,PH: [protected] regarding the new idea postpaid SIM. I was willing to take a Idea number so I called the executive to collect the documents ( voter ID card photocopy) and deliver the SIM.
The executive has collected the documents and have given the SIM nos. which is not activated yet.

now I am unable to contact these guys.

Serial nos 5502. Dated 30.04.2011

Regards,|Sachin Jain

Dear sir,

I have paid 250 rs for existing airetel connection to convert in Idea pospaid,
still i have not get any update frome Idea Site and your site,

My Serial No.5480

i converted my idea number from post to pre. I asked if there would be any issue to activate the number in roaming. They said no and services will be activated. Now idea asked me to come back pune for tele verify. Really irritability for wrong commitment.

Dear Sir/Madam,
I received one promo call from Idea after this I decide to a postpaid connection of Idea your executive come my home and give me a new sim and take the 300/- Rs as deposit and offer me 199 plain. That sim I brought on 12 Aug 2013. He also provide me some number for choose I choose the number [protected].
But that sim is not activated till now. When I connect to customer care for get information about it they said me that number is already registered for another person name.
Please tell me what is the problem. why did not my sim activated till now and when it will be activated
He also give the number of our senior that is Deepak and his no. is [protected] when that person is my home I talk to Mr. Deepak he tell me your no. is activated after 4 hour but after this when I try to talk with him he always provide the another person no. said that person handle your complaint and that person whose no. provide by Deepak did not pick the phone .
I did not understand that person is right person or ford if It is a ford person how he mange to get new sim of idea or company did not take any record which sim is provide to which dealer I do not think any person do that think without help of company person.

My sim no that is provide by you is[protected]
My contact no is [protected]

Dear Sir/Madam,
I received one promo call from Idea after this I decide to a postpaid connection of Idea your executive come my home and give me a new sim and take the 300/- Rs as deposit and offer me 199 plain. That sim I brought on 12 Aug 2013. He also provide me some number for choose I choose the number [protected].
But that sim is not activated till now. When I connect to customer care for get information about it they said me that number is already registered for another person name.
Please tell me what is the problem. why did not my sim activated till now and when it will be activated
He also give the number of our senior that is Deepak and his no. is [protected] when that person is my home I talk to Mr. Deepak he tell me your no. is activated after 4 hour but after this when I try to talk with him he always provide the another person no. said that person handle your complaint and that person whose no. provide by Deepak did not pick the phone .
I did not understand that person is right person or ford if It is a ford person how he mange to get new sim of idea or company did not take any record which sim is provide to which dealer I do not think any person do that think without help of company person.

My sim no that is provide by you is[protected]
My contact no is [protected]

Idea Cellular — Disconnection of Service

Dear Sir,

The IDEA Cellular has disconnected my services on 19th Aug 2008, being my last date for bill payment is 21st Aug 2008. I missed all my important calls on my Engagement day which was on 20th Aug 2008. So I want the IDEA to compensate me for their improper services.

Thanks,
Sri Ranjan Raju.

i have lost my cell having no [protected] of idea so i need to block the sim card immediately

Disconnected by unlimited internet service immediately my mo.no.[protected] Plase...

idea details

it is very bad to say that my mobile is post paid it is group no but i call any group no i loos my amount [protected]

1,Very weak signal or no signal whan u r inside home.
2,U never get a ISD call through this sim even u sit on the top of the tower.
3,Worst customer servicec.
4,They do not maintain proper records;They ask u 2 submit the documents 5 months later and stop servicing for the same.

i[censored]r pals are abroad and call u from there.then never think IDEA.u not even get a single ISD call through out ur life.

connection failure

Hi
I am using IDEA connection ([protected]) in Bangalore since a long time
Recently i switched my work place to DELHI, I carried my Idea SIM ther used in DUAL SIM Mobile and rarely (Once in a week ) used my IDEA conncetion as it was in roaming,
Last week i was back to bangalore for a vaccation, i started to use my idea connection, but here i found connection is barred
i called the customer care around six time
1) She asked me to recharge for Rs 60 later it shall be activate
2) After two hour i called again to customer care, an other lady on that side tells it will take an other two hours
3) After two hour a guy received the call at the customer care, swithc off / and switch on the phone it might work. result was same outgoing barred
4)please wait for an other one hour ur complaint is logged
5) around 7 pm i.e after 3 hours i called again he tells it will be activated now, call disconnects
6) after trying again the person tell it will be activated at the end of the day i.e at midnight

these people are trying to fool around us

whom to complaint now

Regards
Lokesh.k
[protected]

i want to trace this number plz help me.....this is an idea number.......i want to get the information abt the true owner of this number plz... do this need full

Dear Sir
With the referance to mob no
[protected] Idea prepaid
services. Every time company
has deduuted Balance By
activating unwantd services
wereas I Have already activated
D N D Services on My Mobile.
Recenly Company has deducted
Rs 30 On 13/04/2011 10.05am.
Thanks
Zameer
[protected]

Good Afternoon Sir/Madam

I Bikshapathi Marri I am useing Idea SIM Card last 5 years my Mobile No [protected] I converted Prepaid to Post paid I submitted my all documents to one of Idea Marketing Executive Akbar his Mobile No [protected] but 03 January -2012 onwards my Mobile calls are bared last five days I Interacted Idea Persons Mr Pradeep, Naresh ,Pavan Kumar,Madhu Sudhan,Sandeep etc they are commonly told to me your address not find my agents .
I has submitted proper address document and alternate number also that agent not found that not a my problem. in this time I has Crashed So kindly will book compliant to that agent person idea team also.

Thanking You

kuch nhi......

Idea smartphone — my idea tv is not start after five day for buying

My mobile no is [protected]
I bought idea smartphone before five days they told me that my idea TV start after 72 hours but five days of my buying my idea TV is not start. I complain on helpline no 198 many time but till today they did not solve my problem so please do something

Do not buy idea smartphone. Because. Their service is not good

San much buy karna. But idea smartphone mat buy karma

yes its true my idea smrtphone number [protected] i purchsed 20 days back still i m not getting the free 2gb data and free tv pack.
it s not a good idea waste idea.
Idea people blaming the customers.

Please take action against idea people.