Idea Cellular Complaints & Reviews

Idea Cellular — Number Blocked

Sir,

Am Sonia, Buy 2 simcard from a show room near kodambakam. But one was blocked withouth intimation. I gave same proof for the two numbers. When i approached the customer care in nungambakkam, they checked and told me that they do not receive the proof for one of the number. So they asked to resubmit the proof, i resubmit the proof last saturday[protected] and asked for 48 hrs.

After that also i don't receive any call from idea and my is not solved, so i contact the T.nagar customer care, from that i came to know that nungambakkam customer care should not forward the proof. Again i resubmit the proof in T.nagar service centre[protected] afternoon. And waiting... but my problem is not cleared still...

I don't know what to do. Please do the needful.

Regards
Sonia

sir yesterday( thursday, 16, july) i lost my mobile so i want to block my idea number [protected], for more details contact me, my alternative no-[protected]...urgent

sorry dont block my no-[protected], i got my cell phone back

please return back my main balance

please return back all my balance which u reduced...

i have also face this problem if you get solution plz sms me i will call you. my balance Rs.45 deduct

idea is third class company in balance deduction.

my mo no [protected] ni don2 ni seva plz bandh kri do

balance reduction

i have also face this problem if you get solution plz sms me i will call you. my balance Rs.41 deduct.plz return back my balance. contact no.[protected]

Idea Cellular — Subscription of service

I got the automated call from idea cellular on 9th april regarding the sms pack of 79.I had just listned to the call and even i had not pressed any button for subcription even that service was activated to my account.Accordingly my balance has been deducted from my account.I had talked to customer care they said you had subscribed for that service.These cellular companies are making fool of consumersMy mobile number is [protected].

my no is [protected]. They even carge for the activation & deactivation through sms though we are paying monthy rentals for the sms, gprs packs..

Idea Cellular — False commitment & mental torcher

Sir/Ma'am,
I have taken a new connection on 6th May 09. The sim number was[protected]. The plan explained to me was- NEPAL CALL at Rs.2.00 per Minute. Rest 275 monthly rent & Rs. 84 extra for the ISD services to make the call from 9.19 to 2.00. Specifically I asked for the SAARC countries & specifially for NEPAL only. This was the commitment & the sim will get activated in 24 Hrs. But the next day the guy came for collection of data & form fill up. he asked for Rs. 500 & photographs & documents. he gave me the plan sheet where in through phone one of their executive named Mr. Gaurav explined me the same plan but again change in plan from 2.00 for ISD to nepal to 2.40. Now everything was finalised & I made the payment. My verification was over. But till 12th of May the phone was not activated. Again during these days I tried to contact the person concerned through the numbers in the receipt but all in vain. Either the phone was switched off or was disconnected. people who picked the phone addressed rudely using slang languages. under such conditions what was the mentel pressure for me cannot be explained. By profession I am from Marketing background. I have floted the numbers among all the customers with the commitments of those people. people kept on calling me in this number but all in vain. I suffered a loss of more than 2 lacs as my order was cancelled. Now under such situation I called the Nodal office. even they don't picked the phone. Then I mailed the Nodal Office. someone responded & took 3 days to update & activate the issue. During these days I tried & some time the phone was connected but the people from the Live wire from where I took the sim tried to play with me. Everyone who picked the phone told me that they are the TL. But non resolved the problem rather told be when you have purchased the same you have to take this connection & anything can't be done to resolve the same.

Now under such senario the phone got activated from the Nodal office. But the plan for ISD was not there. When I called the Live Wire people they straight away denied that they have explained the plan to me. Now again the sales person called me and asked for forgiveness. But still others like the one Gaurav, Kiran, anil no one had any sort of regret to what they have done. they told me that when the plan was explained we did explaed you everything for a small mistake we cannot do any thing you have to satisfy with this.

But why??????? Why should I satisfy with this. If I could do anything is to complain. But none is listening to me. Even the Nodal officer inspite of calling & mailing several times does not have the courtsy to call me back to resolve the problem. Now I want to sue them. I want them to pay for all the time that I spent on 12th of May for discussing the same among with them. The whole day was wasted. I could not do any thing. who will pay for the time loss on this particular day.

Pls advice.

Regards,

Gopal
[protected]

The issue had resolved a long time before now please close this complaint and delete as well from your records.

thanks
Aman

IDEA MOBILE — song

sir
This is may mobill nombur [protected],idea cellular is par kuch time phale galte se song lag gaya tha. jese hatwane ke ley mene costmar cayer fhon kiya tha. leken aj tak nahe hata

Idea Cellular — deactivation of full song

deactivation of full song
i shashikala, has prepaid connection with idea. From about two weeks, there is a deduction of Rs 5 towards the full song, which is activated automatically by idea people, without my knowledge.

i have been complaining to call centre, and asking them to deactivate it. Still nothing has been done. Talk to customre care,they are saying only for waiting upto 2-3 days but there are no results of it after talking 3-4 times.

i have already wasted more then Rs 70 for this hello song activated on my number [protected].

hope the people of idea, take customers complaints seriously and resolve it,rather making it verse

what about the money i have lost, there is no clarification by idea cellular regarding this

Idea Cellular SIM not blocked — SIM not blocked

Hi

I lost my mobile and my number is [protected]

I have made desperate attempts to get in touch with a representative to block my SIM but nothing has been done.

I hope it's not being misused.

Idea Cellular — sim is now blocked

My sim is now blocked , Provide PUK no. as soon as possible here [protected]@gmail.com

Regards'
Nitin Kushwaha
Mo No:- [protected]
sim no:-[protected]

i m getting lots of blank calls from one IDEA number. Whenever i tried to call back to find th person no one answers. also this is really shameful for idea that their customers are doing such kind of thing. and this is onl because any one can buy a sim of idea with fake document and idea company has no prob.

i fear it could lead a serious bussiness.

i m providing one such number who always use to call in nights only and this unknown caller knows that idea is not comingback to him. The number is [protected].

If Idea company has some values it should maintain that. hope a positive response from idea company against this number [protected]

regards

i am also getting really pathetic messages from this idea # [protected]. I would immensely appriciate if you could look into this issue and catch hold of the person, whom so ever playing around and challenging law & order in city. I believe there are number of people getting similar calls and messages. pls consider it urgent and probe into this matter on high priority.

Hi Sir/madam
i have idea connection and i am getting calls and texts from unknown caller from ph number:[protected].when searched on net its from punjab abd service provider is tataindicom. Getting calls late nights nd texts also i am just irritated and annoyed from this caller as he is trying to get in my personal life.please take some action as soon as possible and if possible let me know the details of this caller as my father is in police ,i need to inform him if nothing happenned.
thanks
sandhya

I went to Himayathnagar Idea service on 03/02/2012 with Stamp size photo and KYC but they did

I went to Himayathnagar Idea service on 03/02/2012 with Stamp size photo and KYC but they didnot tell any thing please get passport size photo then only we can take the KYC, but I have to go to Kurnool for urgent work on 04/2/12 where I have produced the Latest Photo at 8.00pm.It was an embarassing situation .THE SERVICE PROVIDER SHOULD HAVE COMMUNICATDBY SMS TO MY MOBILE [protected] INSTEAD OF EVERY TIME SETTING TUNE OF BARRING SERVICES TO MOBILE EVERY TIME I MADE CALL TO SOME ONE. After submitting KYC details I have called IDEA Service [protected] thrice for having submitted the same.Still Iam getting the same tune from IDEA. Iam generating atleat Rs 500/ revenue and maintaing prepaid balance morethan Rs 1000/, I pity myself at this juncture .

Dear Sir/Mam,

There was an issue with my Postpaid bill for Februrary Month(15th Jan to 14th Feb 2013). I raised the concern with customer care 3 times and the issue is still not resolved.
They told me to either go to MyIdea Shop or drop a mail. I went to the store and they told me to drop a mail.
The issue is as follows:-
1) In my bill plan, I have been provided 512 MB data usage. I got a mail on 15th Feb(16:09 p.m) saying that I have used 521.33 MB Data Usage till 14th Feb 2013.
2) The bill which I got, in that the charges are applied for 541 MB approx.
So, there are discrepanices in your system only and I have to pay extra for it.

Please revert the extra charges along with the tax.

Please look into the matter ASAP. I have the proof of that message

Dear Sir,

I am using post paid no. of Idea [protected] and since last 6 months i am paying Rs 3000 aprox every month out of which Rs 75 is for free incoming in roaming and Rs 1299 monthly rental which include 1000 roaming minutes free of cost.

But every month i am not getting any benefit and they are charging me for roaming extra apart from my regular bill. which is aprox 1500 extra apart from my regular bill.

Please help since i already paid Rs 6000 extra till date.

Regards
Sumit Tiwari
[protected]

Dear sir
Im using from last so many months idea postpaid connection my num is [protected] and also paid regularly there bills bt this time they charge me unnecessary for gprs which I wasnt used and they says i used so I req to u plz do some needfull...I was complain so many times plz they dnt give me proper rply also

Dear Sir,

This is to inform you that as u commited my june bill amount 743 because of the net and your company asked they Refund that amount but they not Refund the amount again and again my mobile bill amount is exceed.
My mobile no.[protected] please revert on this

If you not answering my mail then i will direct cordinate your seniors i can"t tallerate this.

i am using idea number [protected] and I want to change my idea plan as my net uses was increased, i called idea customer care and the attender whose name is bhakti activate the plan of 549/- on 1st March 2015, however i am not aware of the bill cycle and some toyota (soo called) plan, and even bhakti didn't given any information about it, My bill boost up to 3500/- within 2- 3 days i am shocked and called customer care, they as always making fool to customer we did we will do and all and didnt take any action finally i fedup and stop calling them.

Now the bill amount is ard 7200/- however my calling is around 1500 for the month of feb and march .

Dear Sir,
I recharged my prepaid mobile no.[protected] on 28-January-2012 after 7.30pm at Rs.30/- & i will get the amount within one hour but after two days all the amount will be deducted without any information. So please refund my amount within 24 hrs. otherwise i will go to portability or given a complaint in to station because it is not a one time, it starts from 3 months. From past 3 months i call to customer care but they are not respond. So I requested to you refund my amount else i will take action after 24 hrs.

Dear Sir,
I recharged my prepaid mobile no.[protected] with Rs.30/- & on[protected] my amount i.e 10Rs/- deducted without any information. i given a complaint to customer care & superiors also, they informed that we will refund my amount with in 24hrs. From 10 days onwards i call to customer care but they are not respond. i will go to portability, So I requested to you refund my amount else i will take action after 24 hrs.

Idea Cellular Mobile Connection
- Amount deducted

SIR

IAM RECHAGED MY IDEA NO [protected] ON 15.04.2012 ON SPECIAL OFFER MESSAGE RECIVED ON 09.04
2012 AN AMOUNT OF RS.120/- THE MESSAGE WAS RECIVED WITH PROC. FEE AND TAX BUT THE AMOUNT NOT CREDITED TILL TO DATE HENCE PLEASE CREDIT THE AMOUNT RECHAGED BY ME AS EARLY AS POSSIBLE
THANKING U SIR,