Idea Cellular Complaints & Reviews

Unsubscription
My name is Nikhil Khatri holding my Mobile No. [protected] an Idea subscriber
I am loosing Rs.20/- per week due to the "link" "http://tashan.co.in/3pt/indexal.wml?tid=videotashan
Please help me to unsubscribe the same & give me idea to reimburse all charges that they have already deducted. I am ready to go in any legal proceedings against IDEA Celluler.

Thanks
Nikhil Khatri

my name is rani . i get calls from an unknown no [protected]. he speaks vulgarly . i can t recognise him

I am really fed up with IDEA 3G's performance. Always connectivity problem, net speed problem, downloading speed problem...... problem, problem and problem. No solution from customer care and very silly answers and explanations.

Now I am using Net Setter as a pen drive after inserting memory card, not more than that.

So my advise........ "Don't Get an IDEA"

Ashwani Kumar
[protected]

My self Chudasama Maheshbhai, I am user of Idea cellular for last 5 1/2 years. I am fed up withe thee service of Idea so my [protected] almost inactive for last few monthes. After have come accross thee facility of MNP so i have applied for MNP and I got thee Port code on 03/12/2011. Then I applied for MNP in docomo on 10the of December,2011. Today come to know theat my card was rejected by thee Idea saying theat I am user of Idea less thean 3 monthes and thee card is stopped forever. so I would like launch complaint theat legally Idea can not stopped my number after I have applied and receipt of thee port code. since it has no legal autheority after my application for MNP.

Thanks

I received several sms from idea mobile customer bearing no 91-[protected] to my no.-[protected] (Ashok Kumar Agrawal) mentioning only Manoj as message,on 1.12.11 and 8.12.11.I do not know the identity of the above idea mobile user neither the meaning of the message.Immediately after such sms when I called back over the above no. by my mobile or land line no.[protected] / 234164 the person never picked up the phone.To know the identity of the person I approached the Bargarh town idea service provider who assured me to give detail on subsequent date,but even on my repeated visit to his shop he didnot provide me the details.On 14.12.11 on my visit to his shop he identified Mr Krishnendu Ghosh as T.S.M. of idea mobile and informed me that the same official of idea was infomed about the topic/issue.When I contacted the same official,he showed no interest over the matter.Hence my intention of this complait is to know the identity of the idea customar who has un-necessarily disturbed me leading to mental agony and so also to stop transmission of the said no. Because the idea official has not showed any interest on the complaint, and if the idea company shall react in same way,then I will have no option then to approach the admistrative authority on the issue.Kindly confirm the complaint and take action as law permits.With thanks ASHOK

sir

My IDEA pre paid mobile number-[protected] calls are barred by the service provider with out any intimation when enough balance was in my account. Aproached the customer centers many time to activate my account and as per their instruction once again I had submitted my id ,address proof to their authorised dealer for activation as it was not activated intime as promised by their regional office cochin.

Request you to do the needful action with thye service providers at the earliest

regards,

P MOHANAN NAIR
KIZHAKKUVILAKATHU
KUDAVOOR POST
TVPM-695313
PH:[protected]

My 3G Idea Phone Huawei - bought on 9.12.2011 , from Deepak Communications , vide their Bill No 652 , for Rs 5852 , has no Call Facility , and 3G Connection for three days .
Phone Number [protected] ( Sim ) 3G Huawei Phone recently Launched by Idea..


Despite Repeated Complaints here , no action , no solution.
Phone is rendered useless , with no Connection and showing Emergency Calls only.

I wish to lodge a Complaint for Reimbursement of my money from Idea .

Nidhi Mohan [protected] , [protected] ,[protected]

Dear Friends,

I u use Idea Cellular services than please go through the bill details carefully, they have habit of charging extra money from customers. This has happened 3 times in this current year. Also their nodal Officers team is not ready to listen to Customers. They say do what ever you can we are right !!!!!

Hello sir,
Today is 15 Dec 2011
my number is : [protected]
I am trying to get detailed information from Gandhinagar Idea call center since 2 days.
when ever I spoke to support guy thy asked me to call after 2 hours . this happens 3 to 4 time.
I do not get any proper information from every person.
What an illiterate, unofficial guys Idea Appoint they have none information.

I want to know Details about some uncalled (balance Deduction ) information from my account.
i also want to know what was my balance on 13th/14th/15th Dec 2011 10:00 am

I hope this issue will solved soon else i am going to take some legal action.

Beast Regards,
Jignesh Rana

My Idea 3 G Phone Huawei id 280 , bought on 9.12 2011 , from Deepak Communications , Sarita Vihar , ( the contact of retailer is [protected] , on full payment of Rs.5850 , and submission of all records and proof of ID , Location etc , worked well for only two days , with respect to data connection & 3 G Services.

The Mobile Number is [protected] and under the scheme I can use 1 GB per month for three months . But this facility I cannot use , because there is no data connection since 12th Afternoon.

Since 12 th Afternoon , there is no data connectivity or 3 G on the phone .
It is to be noted that the phone is specially made for Data Connection and Services at 3G Speed.

I request the Forum to direct the Company to rectify the problem asap.

Thanking you ,

Nidhi Mohan

[protected] , [protected] , [protected] , 65029444

Hello,

To whom ever it may concern, This is regarding my recently converted post paid connection( [protected]) which was disconnected without any prior notice except a message giving me just 24 hours of time.


I have being using this number from 5 years as prepaid. Because of daily calls of post paid offers I thought of changing to postpaid but i had no idea this will create lot of problems.

A representative was send to my Bangalore address on 2nd november to collect the documents and an amount of 400Rs. He told me that it will take about 10 days to activate and i will updated on this. But even after 10 days the connection was not activated and also i was not updated. I called the representative ( [protected]- shabaz)and he told me that the he will check and let me know but from that time till date the no is switched off. I called customer care they just tell me dail [protected] from a land line which i couldn't.

Finally on 1st December the post paid got active i.e after 28 days of submitting the documents and money. Also there was no one responsible in the whole Idea company who could update me on this.. I got to know that post paid is activate coz my old sim showed "inactive sim" so i tried switching to the new sim and it was activate.

On 8th december i get a msg stating that my connection will be disconnected with 24 hours and to call 50017 to know the reason. I tried calling 50017 2 to 3 times it just says there is no information available. The reprenstaive no is switched off and the customer care guy says it might be a problem with the documents and he cant do anything i need to contact nearest My Idea.

If its a problem with a document the Idea representative should tell there is a problem or he cannot provide a connection with the documents i have. Else send a well trained person who knows things. Not a person whose keeps his phone switched all the time nor reverts back to tell about the problem.



So my connection is deactivated. I am missing all my calls because i moved to Idea Postpaid and also because as there was no one responsible in the whole idea company to inform me abt things.

I contacted My Idea in my home town Mangalore. They just tell its a document problem. So resubmit the documents or pay extra 500.

So for all the mistakes done by idea I need to pay extra 500 rupees. Also I am not ready to submit as I have submitted it earlier and also because they dint tell me that its a problem before deactivating the service.




Sabeer Ph

My Wife Nidhi Mohan purchased a Huawei 3 G Phone of Idea with 3 G Connection and free internet for 3 Months @ 1 GB Per month package
Bought from Deepak Communication on 9 .12.2012 for Rs 5852 vide their Bill no 652 .
The number of Phone device is [protected]

But after two days ie on 12th after noon the 3G and even Internet Connection was lost .
No data connection is being possible.

It must be noted that the device Huawei Id - 280 with that 3 G scheme is meant for 3G internet only and without that the phone is only as good as any normal phone only .

We request you to take action against the Idea Cellular Co or give directions for setting the services right.

Nidhi Mohan

[protected] , 65029444 , [protected]

Hi,
My Cell Number is [protected].
I have been requesting idea for last 1 month to activate my call conference services, but they have not done it till now, nor are they able to give me any reason for rejection of my request. Every time they give me new complain reference number and close my old one.

My Complain Reference Numbers are :[protected],[protected],[protected],[protected],[protected],[protected].

Request you to look into my complain as soon as possible, as its difficult to do business without this service.
It is frustrating to go to there office every time stand in queue and come back with no answer.

Thank You,
Regards
Omprakash Jindal

hello
me idea ka net setter use kar raha hu,
mera mobile number - [protected] he
maine 10th december 2011 ko RS. 599 ka internet plan recharge karvaya, pahele din speed sahi se ayi, magar ek din ke baad speed ekdum low ho gayi 50kbps se ziyda nahi ati thi or jab maine costumer care me call kiya to vo bole ke kutch samay me hojaega magar 13 hour ke baad maine vapis call kiya to bole ke pc me problem he jab ki dusri company ke card me speed sahi se aa rahi thi or uske baad me customer care me call karta hu to hold pe rakh dete he koi baat nahi karta

Dear Sir/madam
I am an idea user since 2007 and my number is [protected]. but from last one year i got many problem from your services and whenever i call ur customer care they either disconnect my phone or every time says that our server is down so call me back after 30 minute and after 30 minute story is same. And deduct unusual money from my balance ...yesterday (on 11/12/2011) I got a call from a number [protected] and i doesn't get an voice so when i reply back then I was connected to a computer generated voice and that was a porn site(in Hindi) my balance is deducted Rs.45/ just for 33 second call. and your customercare executive say that it is an International call. If it is so kindly tell me how my call is connected to internationally without an area code???? And how I got an incoming call without an area code.???? if it is possible then please given it to me in written then I will back to you with some legal action.
Your delhi ncr staff are very uncooperative. please take necessary action against them especially your floor supervisors of delhi (nitesh and XYZ pal singh).Please see to it that all the deductions that have been made in the name of international call and credited back in my account, else I will be compelled to seek legal action or in consumer court. please reply me as soon as possible.

Thanking you.
with regard's
vikas singh
[protected]

Dear Team,
I am user of Idea or Escotel since launch year 1996 and this particular No. I am using for last 7 year. Paid bill amt of Rs. 2.5 lac approx on this No. only.

I was very happy with the services of Idea till last 2-3 months. I never expect this type of attitude or delay in resolving the issues from Idea.I am following this issue with Idea customer care for last 2 months on mobile and now on mail from 24 Nov. They are generating bills on regular basis but no one is trying to resolve my problem and cant understand how much problem I am facing due to out of service on this No.

Their sales person or dealer cheated me twice and Idea customer care says me to submit the bill of Rs.223 on 26 Nov. and Rs. 546 on 5 Dec. They never inquire why this problem started and who is responsible for that, is their any mistake from my side.
1. When I had paid entire bill with topup of Rs.30 more ( as per advice given by the sales guy at idea dealership )
with ID proof and photograph on 6/10/2011 why he proceed my request on date 21/10/2011.
2. When I changed my add form company to my personal approx before one year, I gave my ID as my DL and my
my address on DL is " B-260 Trans Yamuna Colony, Agra " But Idea dealer changed or temper it as " B- 260 Trans
Yamuna Colony, Aligarh. There is no such Trans Yamuna Colony in Aligarh. How your FI will work I dont know.
And it came into my knowledge when this problem generates, because when I asked idea C Care that I am not
getting the bills then they said they are sending the bills on your Aligarh address. Then I told them that there is
no such address in Aligarh, it is in Agra. Then they change my billing address on dated 5/12/2011.

>> How they can change my ID and How FI agency is working there. Positive address FI with no such
address in the city.
>> The sales person at Idea dealership says we cant care about your association with Idea and what ever you can do you may go had. I think that he might be right because nobody is listening my problem and resolving it.

When nobody is trying to understand my problem then I think about you and mailing this request to you.
Kindly do the needful ASAP because this No. is linked with my banking and other financial instruments. And due to this I am facing many problems.
Why should I pay again and again for same issue. I am not ready to pay any single paisa now.

Mail of Idea Customer Care attached below the request

Thanks and Regard,
Rohit Pal Singh
B-260, Trans Yamuna Colony,
Agra. 282006
[protected] ( UP W )
[protected] ( Delhi )

[protected][protected][protected][protected][protected][protected][protected][pr...⇄

From: rohit deep <[protected]@yahoo.com>
To: "himanshu.[protected]@idea.adityabirla.com" <himanshu.[protected]@idea.adityabirla.com>
Cc: "ccare.[protected]@idea.adityabirla.com" <ccare.[protected]@idea.adityabirla.com>; "[protected]@trai.gov.in" <[protected]@trai.gov.in>
Sent: Sunday, 11 December 2011 10:52 AM
Subject: Fw: Your Idea Mobile(#[protected])

Dear Mr. Himanshu,
Why my security amount has been adjusted for that outstanding which will be hampering me and giving me a huge pain due to your service and cheating done by your sales person/ Dealer.

This is not the solution, once again you are cheating me by adjusting my security amount without getting confirmation from me and why this thing has been done when mistake is from your side.

Plz do the needful with a proper solution.

Rgds,
Rohit Pal Singh
B-260, Trans Yamuna colony,
Agra.
[protected]
[protected]

----- Forwarded Message -----
From: Customer Care (UPW) <ccare.[protected]@idea.adityabirla.com>
To: "[protected]@yahoo.com" <[protected]@yahoo.com>
Sent: Friday, 9 December 2011 6:58 PM
Subject: RE:Your Idea Mobile(#[protected])

Dear Mr. Singh,

Greetings for the day!

With reference to your e-mail, we acknowledge your concern regarding migration from postpaid to prepaid of your Idea Mobile Number [protected].

In this regard, we would like to inform you that the outstanding of Rs.550 has been adjusted with security amount as on 08/12/2011 and no outstanding amount is due on your Idea Mobile Number.

Although, we would like to request you kindly visit the nearest “My Idea” Location along with the below mentioned documents, to enable us to process your request.



* Photo ID Proof (Voter ID card/PAN card/Driving License/Passport/Identity card issued by state or central govt. /Photo Credit card)
* A local address proof (Voter card/Passport/Driving License/LIC policy)
* One Passport size photograph
* Migration form


We apologize for the inconvenience caused to you.

We value your association with us and look forward to your continued patronage.

Thanks & Regards

Md. Asif Saba
Customer Service Desk
Idea Cellular Limited – UP West
Visit us at: www.ideacellular.com
Alternatively you can also call us on <12345> to know more about IDEA


PS: In case you require any further assistance, please:

ü SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
ü Or e-mail us at ccare.[protected]@idea.adityabirla.com.
ü Or visit our website www.ideacellular.com.
ü Simplify Life with Idea Self care. Just dial *147# and get instant information related to your account on your Mobile Screen.
ü To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START 0” on 1909.
ü To deactivate all VAS services from your Idea mobile number except GPRS, sms STOPVAS at 12345(toll free).
From: rohit deep [mailto:[protected]@yahoo.com]
Sent: Tuesday, December 06, 2011 5:37 PM
To: Himanshu Kapania
Cc: Customer Care (UPW); [protected]@trai.gov.in
Subject: Fw: Your Idea Mobile(#[protected])

Dear Mr. Himanshu,


I am user of Idea or Escotel since launch year 1996 and this particular No. I am using for last 7 year. Paid bill amt of Rs. 2.5 lac approx on this No. only.



I was very happy with the services of yours till last 2-3 months. I never expect this type of attitude or delay in resolving the issues from Idea.I am following this issue with your customer care for last 2 months on mobile and now on mail from 24 Nov. They are generating bills on regular basis but no one is trying to resolve my problem and cant understand how much problem I am facing due to out of service on this No.


Your sales person or your dealer cheated me twice and your customer care says me to submit the bill of Rs.223 on 26 Nov. and Rs. 546 on 5 Dec. They never inquire why this problem open, is their any mistake from my side.
1. When I had paid entire bill with topup of Rs.30 more ( as per advice given by the sales guy at your dealership )
with ID proof and photograph on 6/10/2011 why he proceed my request on date 21/10/2011.
2. When I changed my add form company to my personal approx before one year, I gave my ID as my DL and my
my address on DL is " B-260 Trans Yamuna Colony, Agra " But your dealer changed it as " B- 260 Trans
Yamuna Colony, Aligarh. There is no such Trans Yamuna Colony in Aligarh. How your FI will work I dont know.
And it came into my knowledge when this problem generates, because when I asked your C Care that I am not
getting the bills then they said they are sending the bills on your Aligarh address. Then I told them that there is
no such address in Aligarh, it is in Agra. Then they change my billing address on dated 5/12/2011.

>> How they can change my ID and How FI agency is working there. Positive address FI with no such
address in the city.
>> The sales person at your dealership says we cant care about your association with Idea and what

ever you can do you may go had. I think that he might be right because nobody is listening my

problem and resolving it.

When nobody is trying to understand my problem then I think about you and mailing this request to you.
Kindly do the needful ASAP because this No. is linked with my banking and other financial instruments. And due to this I am facing many problems.
Why should I pay again and again for same issue. I am not ready to pay any single paisa now.

Its my humble request to resolve this issue and adjust my security amount in my Pre paid SIM. I will be thankful to you.

Thanks and Regard,
Rohit Pal Singh
B-260, Trans Yamuna Colony,
Agra. 282006
[protected] ( UP W )
[protected] ( Delhi )


getting the billd this is the reason why I am not getting any bill till now. I am putting this issue in TRI also.
----- Forwarded Message -----
From: Customer Care (UPW) <ccare.[protected]@idea.adityabirla.com>
To: rohit deep <[protected]@yahoo.com>
Sent: Monday, 5 December 2011 1:54 PM
Subject: Re: Your Idea Mobile(#[protected])
Dear Mr. Singh,

Greetings for the day!

With reference to your e-mail, we acknowledge your concern regarding migration of your Idea Mobile Number [protected].

We wish to inform you that for migration of your Idea postpaid number into prepaid you are requested to clear the outstanding amount of Rs 546.44/- till date.

We request you to visit nearest “My Idea “along with below mentioned documents for migration.

· Copy of Identity proof ( Pan Card, Voter Id)
· Copy of Address proof (Electricity bill, Landline bill)
· 1 passport size photograph
· Migration form

We are enclosing the list of “My Idea” for your reference.

We appreciate your feedback and concerns highlighted to us regarding one of our team members. We deeply regret the inconvenience caused to you in the event of any service lapse on our part.

Also, we would ensure that the matter be brought to the notice of the concerned people to avoid recurrence of such incident in future. We regret the inconvenience caused to you.

We value your association with us and look forward to your continued patronage.


Thanks & Regards

Shraddha Tamhankar
Customer Service Desk
Idea Cellular Limited – UP West
Visit us at: www.ideacellular.com
Alternatively you can also call us on <12345> to know more about IDEA


PS: In case you require any further assistance, please:

ü SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
ü Or e-mail us at ccare.[protected]@idea.adityabirla.com.
ü Or visit our website www.ideacellular.com.
ü Simplify Life with Idea Self care. Just dial *147# and get instant information related to your account on your Mobile Screen.
ü To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START 0” on 1909.
ü To deactivate all VAS services from your Idea mobile number except GPRS, sms STOPVAS at 12345(toll free)


From: Customer Care (UPW)
Sent: Saturday, December 03, 2011 10:22 AM
To: 'rohit deep'
Subject: RE: Your Idea Mobile(#[protected])

Dear Mr. Singh,

Greetings for the day!

With reference to your e-mail, we acknowledge your concern regarding migration of your Idea Mobile Number [protected].

We would like to confirm you that we have carefully noted the content of your mail and the same has been highlighted to the concerned authority.

The matter is currently being followed up and we will revert to you at the earliest.

We would like to inform you that the hard copy of bill has been already delivered at your registered billing address.


Thanks & Regards

Shraddha Tamhankar
Customer Service Desk
Idea Cellular Limited – UP West
Visit us at: www.ideacellular.com
Alternatively you can also call us on <12345> to know more about IDEA


PS: In case you require any further assistance, please:

ü SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
ü Or e-mail us at ccare.[protected]@idea.adityabirla.com
ü Or visit our website www.ideacellular.com .
ü Simplify Life with Idea Self care. Just dial *147# and get instant information related to your account on your Mobile Screen.
ü To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START 0” on 1909.
ü To deactivate all VAS services from your Idea mobile number except GPRS, sms STOPVAS at 12345(toll free).



From: rohit deep [mailto:[protected]@yahoo.com]
Sent: Friday, December 02, 2011 7:55 PM
To: Customer Care (UPW)
Cc: Customer Care (UPW); [protected]@trai.gov.in
Subject: Re: Your Idea Mobile(#[protected])

Dear Shraddha

I think you are not getting my concern.

>> Once I had made the payment with over Rs.30 at your dealership. Now it is not my fault. Plz inquire you dealer ( Ruskin Agency, Aligarh ) that why he put my request on dated 21/10/2011. And according to him ( Mr Pawan over there) He put my request on 21/10/2011, and you are saying that there is no request.
>> My alternate No. never of NCR never stop because it is a corporate No. of ICICI Bank. No body contact me.
>> Its my request to resolve my problem and activate my No. I my facing my financial problem because this No. is attached with my banking and other financial instruments.

>> Why should I pay again and again for the same problem. It means you and your dealer are doing the things according to you. Customer is no where or useless. No body contacted me till date. Myself contacted your executive yesterday ( [protected]) at Aligarh. He told me that he will resolve it but no response.

*** One more thing came into my knowledge that your executive had changed my ID ( DL ) because the DL provided to you had my address as
B- 260, Trans Yamuna Colony,Agra. 282006. and they alter my ID address as B- 260, Trans Yamuna Colony,Aligarh. 282006. There is no Trans Yamuna Colony in Aligarh and this is the reason why I am not getting any bill till now. I am putting this issue in TRI also.

Do the needful ASAP


Rgds,
Rohit Pal Singh
B- 260, Trans Yamuna Colony,
Agra. 282006.
[protected] ( UP W )
[protected] ( Delhi )

From: Customer Care (UPW) <ccare.[protected]@idea.adityabirla.com>
To: rohit deep <[protected]@yahoo.com>
Sent: Saturday, 26 November 2011 1:51 PM
Subject: Re: Your Idea Mobile(#[protected])
Dear Mr. Singh,

Greetings for the day!

With reference to your e-mail, we acknowledge your concern regarding migration of your Idea Mobile Number [protected].

We regret for the inconvenience caused to you.

We wish to inform you that we haven’t found your request for migration till date.

We tried contacting on your Idea number and alternate contact number [protected]. However contact could not be established.

For migration of your number you need to clear your outstanding amount of Rs 223.78/- till date and needs to visit nearest “My Idea” along with below mentioned documents.

· Copy of Identity proof ( Pan Card, Voter Id)
· Copy of Address proof (Electricity bill, Landline bill)
· 1 passport size photograph
· Migration form

We value your association with us and look forward to your continued patronage


Thanks & Regards

Shraddha Tamhankar
Customer Service Desk
Idea Cellular Limited – UP West
Visit us at: www.ideacellular.com
Alternatively you can also call us on <12345> to know more about IDEA


PS: In case you require any further assistance, please:

ü SMS us ACTMCA at 12345 (Toll free) for activation of Missed Call Service.
ü Or e-mail us at ccare.[protected]@idea.adityabirla.com.
ü Or visit our website www.ideacellular.com.
ü Simplify Life with Idea Self care. Just dial *147# and get instant information related to your account on your Mobile Screen.
ü To avoid unwanted telemarketing calls, register your telephone number in NDNC Registry. Call 1909 or send SMS “START 0” on 1909.
ü To deactivate all VAS services from your Idea mobile number except GPRS, sms STOPVAS at 12345(toll free)



From: rohit deep [mailto:[protected]@yahoo.com]
Sent: Thursday, November 24, 2011 11:10 PM
To: Customer Care (UPW)
Subject: complaint to be resolve on priority

Dear Team,

>>I am your customer since 7 year and got your connection from Aligarh ( Ruskin Agency ). I had your post paid connection and paid approx 2.5 lac as my bill payment as post paid during this tenor of 7 year. But now I had been transferred to Delhi and want to continue this number of W UP so for that I had gave request to convert my post paid No. into Pre Paid No. at your Ruskin Agency, Aligarh on dated 6/10/2011 with my ID proof. But they put my request on date 21/10/2011. Before giving my request I had paid my entire dues with additional amt of Rs 30.00 as the executive told me that it will take time to covert into pre paid.
>>But till date it will be as an Post paid connection and my bill has been generated and your customer call center phoned me regarding the same, I said that I am in roaming, but they told me to contact to the dealer. Yesterday I called to the dealer Ruskin Agency ( Exe Name Pawan ), The langauge he use is not tolerable.... he told me that we cant do anything, this is not our fault we dont care how long you had been associated with Idea and what ever you can do you may try, nothing can be change.
>> This type of behavior I cant expect from Idea as I had been associated with this company for a long time. This is the time when I can use same No. with any company.But I want to be a customer of IDEA. But this type of attitude used by your dealers is not a good sign for your elite customers. You can check my track also.
>> Its my request to resolve my problem and take some stick action on the dealers ( Your first customer ) so that your main and end customer can put yourself as an best service provider.
>> But now I want to change the company so plz resolve my complaint so that I will change the company with same No.
>> First of all unblock my No. on priority basis because this No is used for my all financial exchange SMS services. and used as my many priority callers.
>> Seek your prompt response.

My UP W No. [protected]

Rgds,
Rohit Pal Singh
B- 260, Trans Yamuna Colony,
Agra. 282006.
[protected] ( UP W )
[protected] ( Delhi )






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************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

************************************************************************ ideacellular.com E-Mail Domain is now idea.adityabirla.com E-Mail Domain ************************************************************************ An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

DEAR SIR, MY MOBILE NUMBER IS[protected] AND MY NUMBER IS REGISTERED WITH DO NOT DISTURB FACILITY. SIR AS THROUGH AT[protected] AT MID NIGHT APPROX 12:25 AM I GET INCOMING CALL NUMBER IS +[protected]. BUT I REACH THE ANSWER THIS CALL THE PHONE IS DISCONNECT. I HOPE IT'S MIDNIGHT 12:25 AM IT'S ANY IMERGENCY CALL THEN I CALL BACK AGAIN AT THIS NUMBER ON +[protected]. THEN I KNOW THAT THIS IS AN ADVERTISEMENT CALL I DISCONNECT THEN (THE CALL DURATION NOT MORE THAN 20 SEC.) AFTER THE MSG DISPLAY THAT YOUR ACCOUNT HAS BEEN DEBITED RS.45/-. SIR PLEASE TAKE ACTIONS AGAIN THIS COMPANY AND CREDITED MY ACCOUNT.

Dear Sir,

My Idea Prepaid Mobile no. [protected], I have just checked a message from Idea that Rs 50 and above has been deducted for Idea Prepaid connection.
I have alreay logged a complaint against Idea Customer Care but not response , when i made a call to call center they misbehave and now they are not even receiving my call, It is a real fraud and cheating by Idea.

I am very disappointed for that because this is not for first time.
So, Please kindly look into the matter and give me explanation.


With Regards


Naresh Kumar

Mob: [protected], [protected]

Dear Idea Consumer Care,
I received a missed call on my Ideal number +91 [protected] from the number [protected] today morning, 07th Dec 2011 at 10:03am.
When searched on the net, i found a similar complain against the same number on Airtel complain site which is as below
(I received a missed call on my Airtel number [protected] from the number [protected] today morning, 23rd Aug 2011 at 7:57am.
When searched on the net, I found that this number is from Pakistan.
Kindly see to it. Hoping for a quick resolve. Smita)

This is a matter of concern as Airtel and Idea users both are receiving similar missed calls and needs an action to be taken upon ASAP so as to prevent future mis happenings.

Thanks and Regards,

Rashida

i am Hasan Panjwani i am a teacher 32 age i am a regular customer of idea cellular phone. idea company charged me 11000 rupees bills for using internet 3-4 days.. i had just typed text " set " and sent to idea company they gave me internet facilities without offering any plan they set their own plan and charge me so high when i come to know after days that my bill was 11000 which should not more than 400 per month.. so it is their first mistake. that they should inform me. second mistake they have made that they have given me facilities upto 1700 credit limit so they should stop as soon as it overs than 1700 but they did not do so.. they should stop my net facilities if it crosses my credit limit but they didnt do so.. now they have stopped my incoming and outgoing calls my number was [protected] which is stopped now i am using now reliance cell [protected]. due to this i lost many my business calls and company put me in great trouble.. i lost my business almost. so plz do needful to it.