Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 803

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No NETWORK

hello sir im Ravi mohan and my mobile number is [protected] im living at anand parbat bapa nagar in karol bagh new delhi 110005.
since i bought this connection i didnt call single call from my cell becoz there is no network coverage.
so pls tell me what i do ..............
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
P
pankaj khare
from Vidisha, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to claim my prize

respected sir,
i am pankaj khare ,sir i got msg IN 3rd oct. that" YOU HAVE WON 250,000.00 POUNDS IN 2009 DEMO (SHELL) INT'S MOBILE DRAWS.WINNING#3,TO CLAIM YOUR PRIZE CONTACT MR.MIKE VIA EMAIL:[protected]@LIVE.COM " i got this message on my mobile no..[protected] so sir how can i get this prize. and how can i clam for this prize....
Helpful
Be the first one to find this review helpful
Found this helpful?
15 Comments
Report
Copy
B
Balagopal.V
from Mavelikara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Friends and family plans

I have activated Friends nd Family plan..Its for 3 months...by this the calling rate to 3 idea numbers will be Rs.0.20 per min....but I took offer by which the calling rate is 10ps.....but this offer is not applied to those 3 numbers.....so I want to deactivate the offer,,...so How can I deactiavte that friends and family offer>>>???...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyaprem Upadhyay
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly Billed

My name is Satyaprem Upadhyay and i reside in Gurgaon . I took idea postpaid connection for mobile (Mobile Number : [protected]) .
I was very regular in paying my bills for my phone.
Then I took a plan for using GPRS on my phone , in which unlimited surfing is free from night 11 PM to morning 6 AM , and i[censored]sed in between I would be charged with 1paise/KB .
I was using it and used to surf daily in the night . But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Dutt Arya
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation

I wish to bring to your kind notice that I have taken a post Paid New Connection on 24/9/2009 from their authorised agent M/s Midas Marketing Solutions, C-23, 1st Floor, South Extn., New Delhi -49 vide Cash Receipt No. MMS-115/1173 dated 24.9.09 for Rs. 250/- and they issued me Idea No. [protected] with the assurance that the same will activate within 48 hours.

In this connection I have submitted my ID proof , and while...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SHASHI AGRAWAL
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of mobile number

IDEA is not responding to my following complaint.. please register complaint....

Dear Sir,

We concern hoLdling IDEA post paid mobile number [protected].

Two days back we received part of security deposit amount from IDEA.We were surprised to receive refund of security deposit.

We have not surrendered this number. This is our post paid number and we are regurly paying monthly bills.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jayasamraj Janakiraman
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Erratic recovery of huge amount from prepaid account

Sir(s),

I have taken up 2 idea prepaid numbers: [protected] & [protected]

Trouble with prepaid number: [protected] (Delhi NCT Region - Faridabad)

I have not been making any calls from this number for the past 3 months. Still, whenever I recharge this prepaid number, irrespective of the recharge value, Rs.100/- or Rs.50/- or Rs.20/- etc., immediately my balance reduces to Rs.3/- without any usage.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against idea

This is regarding a call recieved from idea cellular that they offer me [protected]. so i agreed to buy this number i have paid them one thosand. after one day they told me that this number can't be given so pls choose another number. so after arguing i have chosen [protected]. but when i put idea sim in to my phone. sim is dmaged . so i ask them to replace the sim they told me that go to mathura road showroom. from there you can get...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Shridhar Bhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DATE OF CANCELLATION REQUEST MEANS DATE OF ACCEPTANCE

Sub: DATE OF CANCELLATION REQUEST MEANS DATE OF ACCEPTANCE- Idea Cellular Phone No.[protected]t

Due to various issues I decided to say good bye to my account with my above Idea cellular phone. I sent a email on 20th Aug 2009 to disconnect my phone from 22nd Aug 2009 which was last date of my billing Cycle. My email was replied with thanks with a confirmation me to pay the amount till the date of Cancellation Request. Since...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
S
Swapnil Ajmera
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name Mismatch

Dear Sir/Madam,

This is Swapnil Ajmera from Pune. I am one of the customers of Idea cellular since last 2 years and more.

My mobile number is [protected]. This is a Post paid connection under corporate scheme.

Everything was perfect from the time I have taken the connection, but I am shocked to see that this phone number is reflecting the name of some unknown person named “Vipin Raskar”, since...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ASHWANI
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNSATISFIED SERVICES

Dear Sir

I am using my cell no[protected] for last more than 8-9 years & this connection was issed by Spice Telecom ( Now known as Idea Cellular ) . Two years back I got an offer from company to get another connection without any installation chartes & I got one number[protected] for one of my employ . Bill payments for both connection was paid on time every month & due to some reason my empoly wanted...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
rajkumarmishra
from Pune, Maharashtra
Report
Copy

Problem in services

hi i am raj kumar .i am using idea post paid connection.
my no is [protected].i have activate a service "select caller service",
by this service they commute that i can black list to no and i ll not get call from that no which i have black listed.
problem is that in the starting service was working very good but right now i am getting call from that no which i have already bared.
i have complain to costumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mynkld
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Policy, CRO, Unfair trade practices

Idea Finance head,

Pls check your accounting practices.

You are having accounting practice of allowing the credit limit, which is inappropriate.

Your policy says till the credit limit we can use the service. However the bill speaks about less amount then the credit limit and then too you are following de-activation. This is not proper Credit policy. You have not made the bill to which we can oppose,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Gandhi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed and Customer care service

Dear Sir,
When i went to buy the data card from your vendor he made a false commitment that the speed will be quite good and since i bought it i never had a good speed(only 5-8kps/sec) which is even less than he speed when we run GPRS on our phones. Whenever i tried to call your customer care, they either disconnect the call or they give a wrong number to dial again and ask for clarification from them. Is this your company Ethics??...
Helpful
Be the first one to find this review helpful
Found this helpful?
17 Comments
Report
Copy
A
Anil Thomas Kanacherry
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

robbery

I have been an idea customer for 2 years now.of course there were problems before but now i think that my passiveness at that time gave idea the "wrong idea" that they can stoop so low to a level that they believe that they can get away with anything.i had activated background music but as it was of poor quality i called up customer care and asked them to cancel it.its been over a year but still every month idea deducts money for...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RAMINI VIDYASAGAR
from Hyderabad, Telangana
Report
Copy

I have received a massage Special full talktime officer

I have received a message from IA-501 full on[protected] @1:29:04 PM { Special Full talktime officer recharge with Rs. 501/- and get Rs.501/- Full talk time. This officer is only for you for few days} after I made a call to 53543 - it says the validity for next two days only. I went to Retailer on[protected] @ around 10.30 AM and recharge with Rs. 501/- I got only Rs. 455/- some thing. What is the problem. Plese verify and justify to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dinesh K
from Mumbai, Maharashtra
Report
Copy

without confirmation activating their services

Dear Sir,

Am Dinesh K & using idea prepaid connection ( [protected] ). Without my concern, they have activated some net20 plan. Everyday they were deducting 20 Rs for that without my knowledge. Like wise I paid for a whole month. Then I got doubt and checked the details with customer care(Mr.Mahaveer), they says that net20 plan is activated.

Second issue, with out my approval...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Parijat Tripathi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very low / zero speed for Idea Net setter

Hi,

I have taken Idea net setter 650 plan for internet connection. They are claiming a speed of 236 kbps thorugh this device and minimum of 150-180 kbps at any poin t of time. However, I am getting a speed of 0.0 kbps to 0.054 kbps most of th time and not able to carry out any work. Normal website homepage is taking 20-30 minutes to load. Other websites with heavy contents are not opening at all.
I have raised thi complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
C
chetan y dandawate
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of Idea Prepaid Sim Card

Respected Sir,
Today Morning I bought idea sim card and also submitted all neccessary documents.
then i called to 2222 no for activation, i got message "Services to this no are tempararily on hold".
Please suggest me for the same.
Thank You.

]removed]
Pune
[removed]...
Helpful
Be the first one to find this review helpful
Found this helpful?
126 Comments
Report
Copy
B
Brajesh kumar singh patna
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint(gaurav kumar TL sales patna div)

Respected sir
I Brajesh kumar singh inform that u .i am purchase a idea sim number is ([protected]) .i am lost my sim . the idea number is issue on my name.so i talk to gaurav kumar regarding issue of duplicate sim .But his behaviour is very rude ,He say to me i am not sitting here for social work you may go now anywhere and purchase another company sim.why you sitting here getout from here.I am talk to him through an idea retail outlet...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy