Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 801

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vikas Aggarwal
from Noida, Uttar Pradesh
Report
Copy

reduction of bal.

i recharged my no. by 26-10-09 and got my bal. but on next morning my bal. was auto reduced and got negative even when I did not call anyone. I tried to call customer care and heard the sound that this facility is not available at my phone. Can u help me in solving such griviencies....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
prateek srinet
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection not activated

Dear
Sir/Mam

This is to inform you that i bought a Idea postpaid connection on 3rd of october 09, and the verification of the address was been done by 11th of october 09, and the number was started. But after few days it was again deactivated dew to the negetive verification. When asked they dint answered why it was deactivated. After that I went to the Idea Care, Central Market , Lajpat Nagar,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bijendra Pratap Singh
from New Delhi, Delhi
Report
Copy

I want to stop GPRS service

sir,
My bijendra Pratap sSingh I want to stop my gprs service on my pre paid mobile [protected]
because that is start without my acknowledage and i more try customer care but their is not any connectivity available .so ,please take this my complaint seriously ,and stop my gprs service as soon as possible ,otherwise taken a law action against company
Thanking You...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manoj Manik Ahire
from Chennai, Tamil Nadu
Report
Copy

Huge bill for two days of GPRS internet usage

Dear Sir,

Myself Mr. Manoj Ahire from Nashik, Mobile No. [protected], activated GPRS internet facility on my mobile and used for two days @ max 4 to 5 hours. Today (26/10/09) cross checked the unbilled amount, which shows @ 2300 Rs. whereas for last five six months the maximum bill amount is 500 Rs.

Means for two days of internet surfing, Idea charged me @ 1800 Rs. which is equivalent to 3-4 months of subscription...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun Agrawal
from Jaipur, Rajasthan
Report
Copy

Dialer Tones and Call center Phones

Sir,

Some days before i found activated dialer Tones on My idea Mobile Number [protected], whereas i have not activated it. I don't want to use this service. So Please deactivate this service on my number.
And i also request you to Stop the call center calls or sms on this number.

Sir, I want to make SMS. but every time when i make it, it gets failed. what is the problem? with this.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abdul Mujeeb
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

now idea stopped my gang service

I have been using idea my gang service for three years and now they stopped my gang service I bought this mobile sim sum of Rs.270 while i could buy normal sim @90 Rs.at that time. The incident was that i went to durg(chattisgarh) idea sent me message (Power pack Rs 23 me 1 saal tak Local aur STD calls 50p/min.Lene k liye dial *150*23#.) and I recharched this power pack on date 22/10/2009. Now my all call rates are flat and they stopped my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vaibhav Dixit
from Pune, Maharashtra
Report
Copy

block the sim

I lost my Idea sim card in a train journey. The sim card is of Kerala. But I am not in Kerala right now. So I sent a mail to idea service center to kindly block the sim. But they are refusing to do so although I am ready to give my full details to them. They are saying that they do not provide the service of blocking the sim. So the option left for me is to get a duplicate sim card for the same number. and for doinng the same I will be charged...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Payal Patel
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Recharge Problem

To.
Respected Sir,
I Payal Patel Using Maharashtra Prepaid Card No.[protected].This Is To Inform You that I have done the Online Recharge Of Rs.234/- and this is deducted From My Saving A/c of HDFC Bank inspite of this I have not received any Recharge.I have called to Customercare Twice and visited nearest Idea Office at Ulhasnagar(Sec-17).but I have not get any reply and Idea has...
Helpful
Be the first one to find this review helpful
Found this helpful?
12 Comments
Report
Copy
K
Kamal Kishore Soni
from Jaipur, Rajasthan
Report
Copy

due to hold services of mobile no 9785117280

i am extinng customer of idea mobile company my pre paid mobile no. [protected]. i purchase idea sim on date 16 oct 2009 and deposit required formalities to the retailer on 7:30pm on same day. after 2-2.5 hr my sim is activeted. i purchase the plan 1paisa per second. the retailer says there is no hidden charges u will pay 75 rs for skim and 25 rs for balance. i got 25.67 rs as balance but on date 18 oct 2009 when i call on a STD no. balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravic15
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

01. Activation of caller tune without intimation / confirmation 02. Unsolicited Calls / Messages

Sir,

After hearing a lot about the services and reputation of Idea Cellular Services, I became its customer bearing Mobile Number [protected].

Since then, all hell broke loose, as this Idea connection, which is supposed to add to my convenience, has become a thorn in my flesh.

Recently, on 20/10/09, I received a message to download a particular caller tone, which I ignored. But to my utter chagrin,...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
P
prasa84
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting daily 25rs

my no is [protected]. once i activated daily rental 25rs plan for mobile internet. customer care people told that it will take 24 to 48 hrs time and also that i will get message. so far i did not get any message. suddeny my balance went to negative . when i asked them , they told that i have activated mobile internet.


worst service. worst customer care response. simply they are wasting time and robbing money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarojini Ashok
from Ahmedabad, Gujarat
Report
Copy

Wrong deduction of amount

I am using Idea Cellular facilities vide No.[protected]. I have balance amount of Rs.38.68 as on 16.10.2009, but on next day I recd. a message the your caller tune has been activiated (without my knowledge) and balance has gone down to Rs.0.68. The caller Tune given by them was also very awkward and not at all preferable by any housewife. I have tried to contact the Idea people for this unwanted caller Tune and deduction of Rs.38, but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Recharge

Hello Sir/Madam,

Today I have recharged my wife's prepaid cell with 699.00 through online on Ideacellular.com . But no talk time is getting added and customer care is saying that this recharge for 699.00 will only give you one month Internet Access. But last month my wife got a call from customer care and they told that if you recharge for 699.00 you will get full talk time & one month internet access.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
swarada kulkarni
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My prepaid card account statement

Hi sir
i want detail my numbar. can u give me detail of outgoing & incoming call, my number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
81 Comments
Report
Copy
S
Samanda Syiem
from Delhi, Delhi
Report
Copy

Activation of services without notification

I have a prepaid idea connection. I started receiving messages everyday that Rs 20 has been deducted from my balance for GPRS. I tried calling customer care several times but my call kept getting disconnected each time I reached the point where I had to dial zero for cust care. This was after I had to endure listening to several useless Ads before reaching the various sub menus to speak to customer care. I

I tried deactivating...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K. Niranjan Kumar Reddy
from Pune, Maharashtra
Report
Copy

Services disconnected 3 times without notification.

I had paid 12 months advance rental with 1 GB plan of IDEA Net Setter. I have the valid money receipts for both the device and the 12 months rental. My services are disconnected 3 times since 3.08.09 (the day of subscription). They send me bills worth INR 3000+, and disconnect the services. I usually call them up and intimate the situation and send the scanned bills/money receipts and they restart the services, and in just 2-3 days again...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lalan prashad
from Delhi, Delhi
Report
Copy

for blocking my mobile no. 9990763494

Dear Sir/madam

I am the user of idea No. [protected] but yesterday My. mobile had been loosed by us.

there for i requested you to please blocked my No. [protected] .

name :-Lallan Prashad
Address :- D-338 Indra Kalyan Vihar,
Okhla Phase -I,
New delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
mukhvinder
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E bill Request ???

Hi,

I am Mukhvinder, my number is [protected] and have post paid connection with Spice before it became Idea.

I had complained to the customer care on 09.10.09 as I had not received my bill along with that I also requested that my bill henceforth be mail to [protected]@gmail.com. I was assured that I would receive a confirmation link ( which by the way I have yet to receive). I have received several messages regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kaarina Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor GPRS Service with Bad Customer Care

Once a long time ago I have been using unlimited Airtel Mobile Office service to activate internet in my laptop through mobile phone. But it suddenly has been withdrawn from the service. Now it is available but no more unlimited, and only 15 mb free download for 1 day pack, while for weekly pack 90 mb is freely downloadable.
Thereby I shifted to Idea from Airtel which offers free unlimited GPRS download but very poor in speed. It charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
PUSHPAKANT SOLANKI
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT CONTINUING MYSMS SCHEME

RES.SIR
MY SMS 56 SCHEME IS RUNNING FOR TWO MONTHS FIRST TIME I RECHARGE THEN SECOND TIME RENUED BY YOU.ON THIRD MONTH 20 AUG09 MY SCHEME IS GOING TO EXPIRED AND RENUE DATE IS 21 AUG BUT INSTEAD OF RENUE ON SAME DAY YOU RENUE IT 22 AUG AFTER MY COMPLAIN TO YOUR CUSTMERCARE OFFICER I HAVE IT RECORDED IN MY MOBILE BUT I DIDN'T GET TIME SO MAILLING COMPLAIN TODAY. BECAUSE DELAY CAUSE BY YOU IN YOUR SYSTEM UPGGRADETION I HAVE TO...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy