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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
752
371
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+91 79 2323 2251

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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 799

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D
Dinesh Mahajan
from Chennai, Tamil Nadu
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Activate caller tune without intimation & cut 45 Rs.

Dear Sir,

I am Dinesh Mahajan. Mob No:- [protected] using idea mobile.
On[protected] at night 12:13 i get msg " We have received ur song request" & on[protected] i get msg "Your dialer tone is successfully activated" & my 45 Rs going to cut.
Actually i didnt activate any dialer tone. They activate dialer tone without any intimation.
When i make call to idea customer care they telling...
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S
SUNIL KUMAR
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card not working

i sunil kumar regular customer of idea my idea sim card chit chat services are closed because of not document subbmission i have already submitted for all documents of purchasing sim card pls open my sim card chit chat services .
my sim card no is-[protected]

thank you
sunil kumar
village narshya
p.o sangla koti
distt-uttrakhand...
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N
ntiin sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Receive Sim But Active Connection My Name

Dear Team,





I Purchase A new postpaid Connection of Idea Plan 149 , and No [protected],its Active But I Dont Receive sim this No. I purchase This No On harjit Communication , subham Telecom In Uttam Nagar. And Exucutive No [protected],[protected],[protected],[protected] But Its Not Responding How Can I receive My NO .



Pls Confirm ASAP

Thanks & Regards...
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K
Kuldeep Yadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Plan

Hi

I am using idea and was having the 699 corp plan. but this month the plan was ending.
Now they have started the same paln (699 Corp plan) but I dont want this plan, when i told them that i dont want this plan they told me that this is now being activated and now if you want to start with new plan then they will not reverse the charges (699 + (69) appx. service tax ) and new plan will be activated.

Also...
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R
ranjit singh
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They charge 100/min for ISD

I have a idea Connection - [protected]. Starting oct 2009, I had to
make a ISD calls to America Mobile. I called up ideaCustomer
Care to ask for what are the rates for calling up America Mobile
The customer care person told me that the charges for America Mobile
applicable to me is Rs 9.99 per min.
i call to america on 1 nov 2009 at 9.30 am
when i saw a bill detail , idea charge 100/min for that...
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S
suresh tn
from Kunnamangalam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TA gupshup service

i want to deactivate TA gupshup service in my mobile.its being an irritation for me.please deactivate this service as soon as possible.my number is [protected]...
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P
Puneet Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMEI number invalid for Motorola phone

I have been using my Motorola handset from past 3years. Suddenly I get a message from Idea Cellular that my IMEI number is invalid. This is just insane. I talked to customer care of Idea they are useless. I am sure Motorola can not sell something illegal. The Idea has just invalid IMEI number database. To whom I should send this case. This customer service has to improve....
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N
Neelesh Kumar Garg
from Mumbai, Maharashtra
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activating the packages of their own without my concern

I am using a postpaid corporate number ([protected]) of Idea cellular in delhi. In November bill they are activating the ph1021gamepack100 packages of their own without my concern.
Against this i logged a complain 89691800 on dated 4 nov 2009, one of CCE of idea cellular contact me on dated 5 nov 2009 and tell me because i am using unlimited GPRS, so i am responsible to activating this package (but i'm not) , and misbehaved with...
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S
Sandhya
from Mahbubabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call Rates Increased for All Manipal Sim Plan

I was using Spice Manipal Youth Plan since 3 years. Call rates for Spice to Spice was 10 ps per min. Suddenly one day we got an sms that It wil become tower based and these rates will only be applicable only in Manipal but outside Manipal it will be 50 per min.
This happened on 15 mar 2009.

But, now today 11 November 2009, They have changed the rates for ALL Manipal Plan Users to 50 ps per min EVEN IN MANIPAL. Curently...
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S
Sumer Singh Rawat & ors
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Limit, Treating multiple connection as one connection, Careless Customer Care

Dear Sir,

We many people of our office choose Idea Postpaid Connection Connections by replacing many CUG connections of Airtel.
As per our need we took 2,3 connections per head in varoious plan, most of them are taken under RJ_300 Business plan.

First Problem- We are unable to check our unbilled amount, billing amount and outstanding from our mobile, as they had joined all 2-3 connections under one a/c...
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R
Raymandeep kaur cheema
from Panipat, Haryana
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9914103002 nad 9914603002 mobile numbers all calls barde by company

sir my complaint is that
i have two numbers of idea celular which are not workong for last few days
i have deposited the money in idea office for the bill of number [protected] phone and by mistake their clerk deposited the money in number [protected] that day there computer was out of order, due to this i was charged again in the next bill with late fee, then i complained the matter and collection person came for collection...
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A
Anil kumar
from Gurgaon, Haryana
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cut 30 Rs from my billing account

Dear sir,
i am Anil and my no. - [protected] when idea launched 1 paisa /sec plan i got this faciality to rechage with 60Rs . After this recharge one more recharge of 55 Rs also done by me on dated 3.11.09.
the next day i got 30Rs have been cut from my balance . i asked customer care executive regarding this problem but he cut the phone when i asked him . again i try but now customer care no. not available from...
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S
sode kiran kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gprs "simply enjoy " pack.

I am using idea prepaid in bangalore, karnataka. My mobile number is+91 [protected]. Recently i subcribed to a gprs plan called "simply enjoy" for a monthly rental of 45 rupees for unlimited gprs access to all wap enabled websites. As soon i sent a activation code , an amount of 45 rs has been charged from my account for activating this simply enjoy plan. But till now they havent given me access to gprs. Everytime i call up the customer...
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K
Kalpeshkumar Rameshchandra Raval
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Purchase Idea prepaid connection my name but realy not show this connection my name

Dear Sir,
My name is Kalpesh Raval ,Silvassa, U.T. of Dadra & Nagar Haveli purchase one new prepaid Idea simcard some show room dealer name is Balaji,Silvassa for the year of 2006-07 not sure year.Now that time i am given Id proof for one photo id my election card & passport copy submit & my new connection start normally. My new Prepaid no. is [protected]. Now Sir i am last week talk to Idea customer care call...
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RANJAN BANMDYOPADHYAY
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake bills/ fake caller tune bills/ threat of hooliganism if bill is not instantly settled

I PURCHASED AN IDEA POSTPAID CONN NO- [protected] IN APRIL 2009.
IN JUNE 2009 THEY CHARGED ME ONE-SIDEDLY FOR AN AMT OF RS.250/=
OVER & ABOVE ALL BILLS - CLAIMING THAT I HAVE SELECTED A FOURTH-GRADE
HINDI SONG FOR MY CALLER TUNE FOR NEXT 1 YEAR - WHERE IN FACT I DID
NOT AT ALL DO SUCH A THING AT AN AGE OF 56 YEARS.

THEN IN AUGUST 2009 I PAID THE BILL AFTER 2 DAYS FROM DUE DATE, I.E.,
ON...
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V
Vijaya Bharathi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advertisement Calls & SMS

Sir,
I am using the idea Prepaid connetion . There are lot unnecessary advertisement calls and messages can u stop these calls & messages ?

My mobile no: [protected]

-Thanks
Bharathi...
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RANJAN BANMDYOPADHYAY
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating/ excessive-fake billingf

Idea charged me Rs.250/= in June 2009 for a nasty film song that I have (according to them, selected to be my favourite caller tune for a long period of 1 year. I protested and threatened not to pay bills at all. But alas, I paid it under protest, just to continue my connection.

In August 2009 they sent me a bill for Rs.380/= and I paid it after 2 days from due date. The line was closed and till date it is so, even after paying...
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A
Arnab Das
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money although advertised as tollfree

Dear Sir,
I had purchased a sim of Idea cellular on 06/11/2009 from Behala Manton, Kolkata.After activating the number I dialed a toll free number 554561 (as advertised inside their envelop) and Rs 6.99 was deducted.However I was informed about the deduction in a computer recorded voice only after dialing the number. Wthin five seconds I disconnected the line but still then the deduction was completed.
Now my question...
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T
Thomas.M.D.
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change the plan

I have a net setter connect. last month bill I payed on sept.5th then I told to change the plan into 299. but still bill is coming on same ( unlimited plan)
I purchased from Sulthan Bathery Thomasson Communications, Wayanad.
please do the change I made last to bill payment order
thanking you

ThomasMD...
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S
Subodh Hiralal Mudiyawala
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SORRY ! NO VOICE TOWARDS GRIEVANCES OF CUSTOMER!

The crux of the entire problem is that-

 The Customer Care Officer must be made available if Idea is really has A ‘ True
Desire’to serve.
 Here as per existing automatic system no solution is available on the finger-tips
as claimed
 No literature whatsoever it may is easily available disclosing its all aspects.

 The latest...
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