Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandeep Chowdary Kotapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but recharge not done

Address:Hyderabad, Telangana, 500078
Website:care.ideacellular.com/wps/portal/account/online-recharge

Paid rs.541 (Actual cost was of rs.599 and rs.58 coupon was applied hence rs.541) recharge plan 84 days unlimited calls, through web (Chrome) on 5th march 2020.
Txn id:[protected] for phone no:[protected].
Balance and data not credited, very bad service by idea. I also checked by running ussd code and even in myidea app as no data was credited. Concerned people must look into this and see that data balance is credited to my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Indore, Indore, Madhya Pradesh, 452010

Referring to the subject matter, i wish to inform you that i have recently ported my number from jio to idea with an intention to have better service and products.

But i regret to say nothing happened as expected. Since 14th feb i have been trying to activate caller tune on my number but one silly things could not be done by idea people.

1) i tried using my idea app - in shop-dialer tunes.. It shows network error...
+5 photos
Helpful
12 other people found this review helpful
12 found this helpful
Write a comment
Report
Copy
S
saismaranya
Report
Copy

network browsing issues

Address:Hyderabad, Telangana

Could not access network for browsing past 4 days. Worst response from costumer care service. Could not resolve a costumers issue of not receiving proper signals. I had been in roaming since 1 year and i used to get volte, idea 4g connection, but since 4 days i am receiving emergency calls only and sometimes 3g of vodaphone network. Improper signals and fluctuations almost alltime. All the necessary primary things were already checked. There...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kavya nagar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get tele verification pin

I had request to idea mnp from airtel on 29 feb 2020. My request had been accepted but still i have not get any tele verification code for activate sim. I had provided my jio no. As alternate no. On 29 feb 2020, it shows porting will be completed on 4 march 2020, 00:42. And by these i have to get my pin for activate sim.
And also on 29 feb 2020 i received a sms form an unknown no probably the airtel service provider that cancel br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jainisha Sankhavara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

secondary balance validity

Now a days, operators have been crediting talktime as secondary balance. Means if we don't use it before expiry of the pack, then entire balance would be wiped off.. Thats their new strategy to earn money.

How can they do that?

Earlier they had been deducted balance if we don't recharge after expiry. But now they are being stealing openly..

Kindly sort this..

Regards
Jainisha...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivpundi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without subscribing receiving calls & unauthorised deductions of 5/- twice

Address:Nanjundeshwara layout, Attibele, Anekal TQ, Bangalore, Karnataka, 562107

I have already called idea customer care & raised a complaint yesterday and today to customer care regarding unauthorised deductions of ₹5/- on receiving call twice (Date:[protected], 4.2 pm &[protected], 11.59am) from random numbers starting [protected] & [protected] but to no avail. Without consent of customer, company has been calling repeatedly on daily basis. Once you pickup the call you end up getting a sms stating ₹5/- has been deducted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun382
from Gurgaon, Haryana
Report
Copy

asking for bills without service and not shutting the number

Address:Ghaziabad, Uttar Pradesh

I am not able to get the signals in my idea sim and it was useless so have to move to other operator. I requested idea to turn off my number but every month they ask for bill payment to shut off the number and then don't shut it rather generate a new bill next month. Its happening since last 6 month they ask for bill payment without any services.

Kindly get the number shut off and i am not going to buy any vodafone/idea number...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
ShadowStar
Report
Copy

no voice in outgoing calls

Address:UPES Bhidoli, Dehradun, Uttarakhand, 248007

I have been facing this issue for about a week. Whenever i call anyone through my idea sim, my voice never reach them but its not the same for incoming calls, also i have been facing a lot of signal disconnection problem whenever i am at important work. Please solve this problem as soon as possible as my most call work is relying on your service but for about a month your services are deascelating in my area and i am not able to work by this...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
MithunPatel3003
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my postpaid sim is not working from last 4 months and i am paying bill for all months

My idea sim no. [protected] not working from last 4 months and i tried many times from idea care to get new sim card of same number but every time they are rejecting my application saying some document mismatch.
But every month they are generating bill and ask me to pay but no issuing sim to me. And threatening me to file case against me if i didn't pay the bill.
Many time i called customer care but no fruitful request came.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Simson Raju
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim no service

Address:689581

My sim is from kerala, now i am in dehradun and my sim card shows "no service".
I tried all these things
1. Manual select network
2. Two to three times restart the phone
3. Pull sim out and place it again
4. I also tried with another phone then also sim is not showing service

But same result is there.
Please help me to sort out this.
As i have only one sim with me so i couldnot...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prarthana14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged rs x without concern

Again there is another message regarding the deduction of money and too without concern. Now they are getting on my nerves seriously. I m sick of it . Its better to port idea to jio. This time again with the same number 51988 ( J&K main branch) . Last time the idea representative said that there is no vas activated . And you will be informed about the deductions. Do help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
udayakumarkl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming sms and incoming call unable to receive

Address:K. Udaya Kumar No.G003 Shree Sai Nivas, Kariyanna Layout, Near ORR Hebbal, Bangalore - 560024, 560024

My mobile no.[protected] idea sim unable to receive sms and incoming call from yesterday 26.02.2020. Hence request the concerned to resolve the issue.
I have removed the sim and placed it still it is not function.

I have recharged my mobile on 11.02.2020. Request you to lookinto this and resolve the issue

K. Udaya kumar
Mobile no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anuradhasai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ranginsilk wrong product

Address:1st Floor, Plote No J-17, NR Ami Krupa Soc, Udhna Bhathena, Surat, Gujarat - 395002. India, 395002
Website:link facebook and site Ranginsilk

Dear sir,

I have ordered two sarees few days back through facebook link https://ranginsilk.com/ and i got confirmation call from
I received the product on 26/02/2020. The product which i received is entirely different in quality, colour, design and stuff.

I was totally disappointed and i tried to call the supplier the call was not going, e-mail id given at site is not working.

The product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Munna1973
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocked sim exchange not activating

I kamlesh kumari, was using idea mob no: [protected] which is registered so many places, by mistake blocked, replaced with new sim no:[protected], submitted documents as adhar card, as a same id, during purchase old sim, three times vide sim exchange sl no:[protected] & c[protected], & c[protected] sim not activated? As i have given same id proof. Help me out plrase....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thrasher
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I was cheated in the name of internet

Address:Pune, Maharashtra, 411033

I have been with this internet service provider for years, all i've faced in the name of internet is complete fraud, calling the customer care executives wouldn't lead to anything and the technicians that are assigned to resolve the issue try to run away from the issue and say they are helpless and the high authority are the only ones who can help with the solution, i have been paying the bill for which the service i've been getting is awful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhichan76
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trace this number

I paid for rto services to world rto online agent calling from this number [protected] who claims to provide services via whatsapp and took money and all my details but did not provide any services. I got this number via quikr. This number is now no more reachable. Please provide me owner and contact details of this number and make sure he does not fool anyone else....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
HemendraD
Jul 17, 2021
This thread was updated on Jul 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upc cannot be generated as there are subsisting contractual obligations with your service provider

Address:80 DK Honey Homes, Nayapura Kolar Road, Bhopal, Madhya Pradesh, 462042

Since idea is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they asked me to visit idea showroom. Showroom people saying that i have plan...
Helpful
6 other people found this review helpful
6 found this helpful
5 Comments
Report
Copy
R
Raaj Ck
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money 53010

Address:Nagpur, Nagpur, Maharashtra, 440015

I am not subscribed to any vas services and still my money is deducted every day by 10 rupees, i simply don't understand why there's a need to deduct money against my wish, i am utterly mot interested in any of your services and neither your offers, we recharge just for calling and not for some random messages or offers, i have tried 100 times on your costumer complaint number but you guys not even bother to send any feedback message or atleast...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramsai gudla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding idea cellular tower installation- asking to deposit money

Address:G-6, Shanti Arcade,plot no 25, sector 12 market geeta chowk , opp obc,Dwaraka , New Delhi-110075, 110075

Hi sir/madam,
We got a call regarding idea cell tower installation. They said that they'll give 20 lakhs plus 25k rent and job to 1 person. Please do contact me.. I have no idea if this is a fraud or genuine one.

They are asking us to deposit an amount of 2600 rs as agreement fee. Some one please reach out to me and help me in resolving this issue....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Erick Fernandes
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance added as secondary

Address:BTM 1st stage Shiva Pg for Gents, Bangalore, Karnataka, 560068

I recharge for talk time as i use this number for emergency.
But since i m recharging the whole amount goes to secondary balance whereas i want it as my primary/main balance.
What kind of service is this. My money has been snatched openly.
Now my secondary balance is 65 and main balance is 0.78.
My idea mobile number is [protected]
Alternate number is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy