Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 87

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yashodip Thakare
from Powai, Maharashtra
Report
Copy

aout worst internet speed and poor call quality

Address:Flat no 23 Shivneriplaza Kothrud Pune, Pune, Maharashtra, 411038

Idea is worst compony ever, I made recharged of 599/-.but still my 4G network is working on 0.2kb/s is it HIGH SPEED.
PLease do not fools people @idea, we paid money for your service, but what we get FAST SPEED 0.2kb/s also the call quality is also poor . No network coverage in KOthrud area, service center also not responding, when I am trying to call idea consumer, they didn't reply well. FULLY ### NETWORK by IDEA....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:3474 MIG FLATS URBAN ESTAE PHASE 2 DUGRI, Ludhiana, Punjab, 141013

We have ported in our mobile no. [protected] from airtel and recently submitted the proof of payment of previous service provider three days before i. E. 09.03.2020, but still my outgoing calls not activated.

These proofs were submitted on 09.03.2020 at your idea store, dugri road ludhiana and your store representative ms. Mandeep is not responding properly.

Please resolve this issue immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Greetings,

We have had 29 postpaid numbers linked to our organisation. Since november our previous plan of rs.199/- was migrated to rs.299/- without intimating us or getting our consent. Upon complaint, the regional manager at mangalore, mr. Manoj nair and one of his office employees mr. Jeevan promised to waive all the amount above rs.199/- per connection.

On[protected] we had requested to convert them all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Powai, Maharashtra
Mar 29, 2022
This thread was updated on Mar 29, 2022
Report
Copy

unfair deduction of money

I received a message from idea thanks for activating games portal. Now you can play unlimited games, click http://carbun8.in/mobgames/ and enjoy the service. I didn't click on any link and i got charged with 21rs. This is not the first time they have charged unfairly. Please take necessary action and refund my money.
I have deactivated it but my money is still gone. I request to repay the money you took my fraud means.

I...
Helpful
20 other people found this review helpful
20 found this helpful
31 Comments
Report
Copy
A
Adarsh Baheti
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network issue for idea

I am not able to make any calls from my idea sim. All my outstanding balance is cleared. Even for incoming calls, i have been receiving complaints from people saying i'm not reachable most of the time.

I'm using a high end phone with single sim so there shouldn't be any lag from that end.

I am having many issues with idea vodafone services lately even after subscribing for a postpaid premium plan. It looks like...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinati Moghe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harassment over bill payment - for a bill already paid for

Address:TRIDAL NAGAR, Pune, Maharashtra, 411006

For the last one month i have been getting a call from idea cellular about payment of a certain bill... The bill is already paid. If i inform them they say let me check and promptly come back saying yes the bill is paid. Sometimes they say we are confirming that the bill is paid. I think their accounts are also in shambles now! This company should be shut down for sure! Or, taken over. The phone is being used by my 83 years old mother. If...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai kumar rai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port messages are blocked in idea

I tried to send port message to 1900 from my idea number using correct port format. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. I'm unable to speak with customer care they are not connecting and even customer compliant number is also using for their promotions which is so annoying....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShivaniCh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get upc from idea cellular service

Address:11060

I have tried several times to get the upc for my idea number as i want to port this because of poor signals.
I have visited the store and lodged a complaint with the customer care but unable to resolve my problem
Kindly help as i cannot pay the phone bill even when i’m not using it
I even tried my best to get it converted to pre paid connection but idea people are of no use.. Customer service ask us to visit the store...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amanalikhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst network fraud company

Address:Station road, Geeta Nagar, Imran nagar, vapi, valsad, gujrat, Valsad, Gujarat, 396191

Sorry to say your internet speed is very very week at my location. What are you doing guys. You promises that you are giving 4g speed to us but the reality is that you are providing still 2g speed. Whenever i talk with your Customer Care Executive, he still reply that the system is not working, we cannot check. I always complain regarding network but they are not resolving my complain. Everyday i am facing the problem regarding Internet Speed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AMAL KUMAR K A
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network speed issue

Address:Kunnel house velloor po pampady, Kottayam, Kerala, 686501

Idea is one of the top1st worst network provider in india.
The network speed the i get now is.10kb/second, while calling to customer care for regestering a complaint then they says that within 1 months a new network tower will be introduced in your place. And the network speed is not only in kerala in bangalore also i am having this same situation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganeshkatkar
Report
Copy

network problem

Address:A/p - kukudwad tal- Man dist - satara, Satara, Maharashtra, 415509

My family lives in kukudwad village Tal man dust satara
here lots of problem of data and voice
Very weak 4g network also lots of problem with voice call like call not connecting call dropage issuy this issue is more than 6 month and I saw that nothing improvement on that
Please request to you take action on that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak_777
from Powai, Maharashtra
Report
Copy

sim not registered to idea after porting from airtel

Address:Kottayam, Kerala, 686010

I have ported my Airtel number to Idea last week on 4th Mar 2020 and my Airtel sim stopped working on 6th Mar 2020 @ 11:30 PM IST and I have inserted the IDEA SIM and from that day its showing no service and till now 9th MAR 2020 it has not been resolved and my number is completely dead and not able to get any calls due to this problem. I was calling customer care from day 1 of this issue and i have visited IDEA showroom thrice a day and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RamnathMagar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea network coverage low in anvi badnapur jalna

Respected complaint department of network team

My name is ramnath magar

This is my operator number
[protected]

Lattitude and longitude
19.9679 and 75.76953

Address
Room 27 b anvi village, badnapur, jalna district maharashtra 431202

Sir i had bring one complaint regarding the network coverage in our village there is no network at all everyone is...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
AmolShindej
from Mumbai, Maharashtra
Report
Copy

idea new site approved but process delay

Respected sir/ madam

This is my vodafoneidea number
[protected]
This latitude and longitude

17.19986 and 74.37229

This is my address land 23 ambak taluka kadegaon district, sangli maharashtra pin 415303

Why there is delay from vodafoneidea

Rf team had done the survey of my location and found low coverage... They had optimise the network and do the best...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulSalvejj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea network coverage problem in devdi hadgaon

Respected sir / madam

This is my idea mobile number
[protected]

Lattitude and longitude
19.56923 and 76.04114

Network complaint address
Room 12 devdi hadgaon village, district jalna maharashtra 431209

From last 5 years we are facing huge network problem in our room and area.. Both indoor and outdoor network is totally disappeared we are using operator connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mishranik@555
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown calls too many time

Hello sir, my family is repeatedly getting calls from this number [protected] and may be this guy spreading her number every where, he calling us evry tym... Plz take a strick action against this number and the person who is doing this... If we are trying to from another no. To ask him who are you then he listen silently and dont response and cut it. We dont understand who is he and why he calling. We are sure he is not a good person....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jarman shah
Report
Copy

59059 sim not activated

Address:Gurdaspur, Punjab, 143505

59059is not working. Sim not activated. Plz activate my sim. I bought it today but 59059is not working plzz do it plz mmmm fast plz. Plz do it. Fast....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kolli Manjunatha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim card barred without my acceptance

Address:560003

Dear idea,

This is Manju,

My idea number [protected] got barred.
i don't know why, no incoming calls no outgoing calls not even OTP messages also not receiving, why ?
I just got the information that somebody called to the customer care and asked them to bar this number to not come any incoming or outgoing calls.
how did you confirm this is made by me ? just by verbally with phone call ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asmita Thorat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money paid but recharge not received..

Address:Nashik, Maharashtra, India, Nashik, Maharashtra, 422003
Website:care.ideacellular.com

Today morning date 05.03.2020 i have done idea prepaid recharge on [protected] mobile no. Of 219...
There was a discount coupon remaining which i have applied for one.
So, 219 -20=199.
So, i have paid 199 rs. From the card.
Also, i have received message of dear customer, thank u for recharging rs. 249 for mobile [protected] from my idea app/ web. Click to check your balancebit. Ly/idea_mybalance
Rs. 199...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Chowdary Kotapati
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but recharge not done (balance not credited)

Address:Hyderabad, Telangana, 500078

Paid rs.541 (Actual cost was of rs.599 and rs.58 coupon was applied hence rs.541) recharge plan 84 days unlimited calls, through web (Chrome) on 5th march 2020.
Done through debit card sbi
Txn id:[protected]
Balance and data not credited, very bad service by idea. I also checked by running ussd code and even in myidea app as no data was credited. Concerned people must look into this and see that data balance is credited...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy