Idea Cellular Complaints & Reviews

I got a call from unknown number ([protected]), telling idea cell tower installation on my land,
Asking to deposit 5200 for agreement bond, after depositing money i will get 10 lakh at the end of the day
Please call me-[protected] further details
Please take action on respective person otherwise he will spoil your name
Find the attached documents for reference...

Post paid bill of amount rs.555/-was paid on[protected] in respect of january month of 2020for the telephone no.[protected]. My phone connection was disconnected on[protected]. The bill for the month of february, 2020 is shown as rs.1133/-, though i have paid the bill for january, 2020. I therefore request for restoration of my connection immediately otherwise i will knock the doors of justice.
Ramakrishna....

Hello,
I am user of idea service in delhi ncr circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated for the reasons: (1) there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

I have already being struggling with bad service by idea on quality of network availability...

Its been more than 4 yrs, since i am using idea cellular services. There is always some network issue. Many a times, complaint has been raised but in actually been never resolved.
As a consumer, i pay full amount for the respective plan for services for which they never provided actually sufficiently.
The company must be responsible for providing the services for which service charge is paid....

Deduction of recharge
Idea company call me i receive the call after ivr start but i am immediately cut the phone but company charge me 5 rs, than i call customer care thay are say you will give the permission by a popup but i naver give any permission, i ask the lady you will provide me the details on my mail she say i cant provide you but can raise a complaint regarding this matter. It means idea company charge the amount without...

I got a call from +[protected]. It was a recording so i cancelled the call.
I immediately got an sms saying "thanks for downloading sports from one97, your account has been charged rs 15"
I have never downloaded anything on my number [protected] or signed up for any value added services (Vas).

Horrible customer care from idea:
When i called idea customer service, they tried to divert me from the topic by...

Zero network available and experiencing total blackout (No internet or calling) since saturday 16th february 2020. Have an active internet pack which is going waste because i'm unable to use the network itself.

Please fix this as soon as possible as i'm unable to call or use internet during emergencies outside.

Looking forward to a prompt response....

There is network issue in my area, the internet doesn't work on 4g it works on h+ or even worse at times. The network suddenly goes and there is no service for few minutes. I have been using this network and never got problem in this area bit suddenly me and many people around me and my family members are facing the same issue of internet not working properly. I have been facing this issue since last 1 week. Please look after the same and...

In my mob no [protected] idea service provider deducted 5 rs twice. On speaking to customer care they said i responded on their call. The call received from [protected] which they use only for recharge offers so how can i reply on that call. They are not ready to refund the balance for this wrong deduction.

Very very poor response from idea...

I have recharge on my mobile number ([protected]) at 6.50 pm with rs. 49 but recharge was unsuccessful and money deducted from my bank account. I have inserted my debit card no. & cvv then i have inserted otp which i have receive on my mobile no. Then massage was showing 'duplicate rupay authentication response..' then i have received a sms from my bank that rs.49 has deducted from my bank account....

I have already paid the bill.i m trying to get upc code since last 7 days. Still i haven’t received it.I even visited the idea store at anand city And at Ahmedabad Satellite.They both are having no idea about the issue.Is this the way to treat a coustmer.I complained on 198 also.They say its system error try after 48hrs.but it stil doesn’t work.The bill date is 15th .they are taking unnecessary time.the idea store have no idea about it.The...

Hello customer care team,

I am having issues receiving sms/otp on my mobile number [protected] until now. However i have recharged my phone as follows:
Feb[protected]rs validity 56days
Feb[protected]rs in main balance
Feb[protected]rs in main balance
Feb[protected]rs in secondary balance
Feb[protected]rs in secondary balance

Currently i am overseas this issue is...

In my idea number which i will mention in mail if asked wrong dedutions has been done several times.
I called customer care despite solving my issues she is giving me excuses. If i have made a call or i have messaged someone i would know. Nopw a days everyone is smart enough to handle a so called smartphone and kep privacy so please kindly tell your executives to do your home work and sit on the table as we are also not dumb, we are...

I have needed to port my idea number ([protected]) from idea to bsnl.
While i am sending port request sms from my idea number to 1900, the smss are keep on failing by idea network.
I have thought that the message send failed because of lack of balance, so i have recharged my idea sim for 10rs and my balance now is 7 rs, but still the port request sms getting failed to send.. Kindly take the necessary actions to sort this out......

Dear sir
This is to take your kind attention that we are using your services since years. And we are facing some issues on every month which is payment receipt on the time of bill payment. as we are paying the bill to vms nayyar telecommunication phase 7 mohali, but the name of payment receipt we are receiving the attached receipt from the bill receiver so it is going hard for us to show this for processing...

I have been using idea postpaid since 2008, but recently i am getting ‘tortured’ by the service provided, in october and november 2019 my sim was disabled and no idea gallery in pune helped me to solve that issue. Further they said verification error but how come in 10 years you say profile is not verified. I submitted the documents 5 times and after a month of follow up they started the service. It was like a harassment.
Now...

I'm using idea's number and there is a network issue i'm facing today. I have been using idea number from last 12 years never faced any such issue. Since today morning its showing no service. Also some time it shows emergency calls only. I'm unable to contact customer support also.
I tried switching on and off my phone, manual selection of network, removed sim and put it again but nothing worked. Im unable to make calls and use internet....

Today (15/02/2020) i was sending 1000 rs to a rtail shopkeeper in his account using his mobile number by using paytm. But but by mistake i did recharge of 1000rs on his mobile no. Sameday i contact idea company by mail for refund and for cancel the recharge but they refused. Shopkeeper doesn't require top-up recharge. What should i do now.1000rs is not small amount for me....

Unfortunately, i own an idea connection on which internet services is not working from past 1 month, post i received a sms from idea's end stating they are upgrading their network and services will remain interrupted for 1-2 days. I believe sms was wrongly drafted instead it should state they are degrading their network services and services will remain inactive henceforth.

After waiting for a week, and then raising a complaint...

My mobile number is [protected] i am not receiving incoming calls your network say this number is invalid i am lodging complaints from the last fifteen days but till today this problem still exists i have paid all the bills so if my complaint is not solved i will be compelled to port my number to some other network i am your customer from the last eighteen years...