Comments
I have made an online recharge of rs.199/- on 13.05.18 at 11:00 pm.
From my bank account Rs.199/- is deducted but recharge not done.
now I want to know at present what I have to do...and what about my refund...
From my bank account Rs.199/- is deducted but recharge not done.
now I want to know at present what I have to do...and what about my refund...
Renuka minj's reply, May 14, 2018
I have made an online recharge of rs.199/- on 13.05.18 at 11:00 pm.
From my bank account Rs.199/- is deducted but recharge not done.
now I want to know at present what I have to do...and what about my refund...
From my bank account Rs.199/- is deducted but recharge not done.
now I want to know at present what I have to do...and what about my refund...
Idea Cellular Customer Care's response, May 21, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. Kindly share your idea number in which you've tried to recharge also share the messege that you have received post recharge along with bank statement from the date of deduction till current date to assist you further.
Regards,
Neha
Apologies for the inconvenience caused. Kindly share your idea number in which you've tried to recharge also share the messege that you have received post recharge along with bank statement from the date of deduction till current date to assist you further.
Regards,
Neha
To
IDEA
HEAD OF DEPARTMENT
and now my phone number has been closed..
as per you tell I have change the sim card what will we the next process no help come ing from idea
now my no .stop...from...7 days...
SIR
I am AniAvirachan my phone no [protected] Fashing a problem from 3 moth and no help coming from idea side and i pay all bill
on time till now no update not done and the if you call the customer care they tell we solve your problems and all pleas check and help
so that i can pay the bill on time and do the need full help other wise i am porting my no . to other company .
1} 12 march 2018
S[protected]
BILL AMOUNT 464 PAYED
2) 11 APRIL 2018
S[protected]
BILL AMOUNT 529 NOT PAYED
3} S[protected]
DATE 25.04.2018
IDEA
HEAD OF DEPARTMENT
and now my phone number has been closed..
as per you tell I have change the sim card what will we the next process no help come ing from idea
now my no .stop...from...7 days...
SIR
I am AniAvirachan my phone no [protected] Fashing a problem from 3 moth and no help coming from idea side and i pay all bill
on time till now no update not done and the if you call the customer care they tell we solve your problems and all pleas check and help
so that i can pay the bill on time and do the need full help other wise i am porting my no . to other company .
1} 12 march 2018
S[protected]
BILL AMOUNT 464 PAYED
2) 11 APRIL 2018
S[protected]
BILL AMOUNT 529 NOT PAYED
3} S[protected]
DATE 25.04.2018
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret for the inconvenience caused. We would like to inform you, that the request raised for mobile number portability is in progress for the mentioned number and the same will be completed within 7 working days. For further assistance, please call us on 198 or 12345.
Regards,
Neha