Idea Cellular — cheated by idea cellular, 48 rs recharge for local 40 paisa/minute and execute plan 35/minute std and std not useful for me | |||
Mahair Jain mobilie: [protected] on 10 June i have 48 rs recharge on my mobile no [protected] and get message on my mobile my call rate change to 40/minute local. But when check my call rate 35/minute std and local more then 70 paisa /minute. I have call to idea customer care but they told me, then cannot change my call rate. I have used most of the case calling local call, i have a message after recharge in my mobile by company for change local call rate 40/minute. I have also go idea cellular, ram gali no. 8, rajapark, Jaipur, But they also say he cannot solve my issue. I have cheated My Mobile no. [protected] Please solve my issue, i am very tense, Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 11th June 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 11th June 2015, we wish to inform you that the matter is currently being followed up and we will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 12th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 12th June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Hello Sir,
I am waiting for solution of my issue. This Issue not only for 48 rs recharge issue. This issue is break my believe of your services.
I have already send mail " [protected]@idea.adityabirla.com". I have already attach snap shot of message with this mail.
But my issue not solve out. Please solve this issue.
Kind Regards
Mahavir Jain
I am waiting for solution of my issue. This Issue not only for 48 rs recharge issue. This issue is break my believe of your services.
I have already send mail " [protected]@idea.adityabirla.com". I have already attach snap shot of message with this mail.
But my issue not solve out. Please solve this issue.
Kind Regards
Mahavir Jain
Please solve my issue, I am waiting for resolved my issue
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular