[Resolved]  Idea Cellular — deactivated ported (from airtel to idea) sim after paid previous operator balance

Address:Pune, Maharashtra, 411045
Website:www.ideacellular.com

After paid previous operator balance, the sim should re-activate in max 48 hrs. But due to misguided and asking questions which cannot be answerable by previous operator, it took almost 5 days delay. Incoming/outgoing off since 5 days and the fact is i have paid the amount on 1st day itself. Still i have to wait for 5 days to activate the sim. As a corporate sim using, this is not expected.
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Jun 4, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our communuication, we've informed you that the mentioned number i.e. [protected] has successfully activated on 01/May/2018. Also, we've taken note of your feedback for further improvement of our services. For further assistance, you can reach us on 12345 or 198.

Regards,
Lavina
Complaint comments 

Comments

In Mampuzha kollam my home there seven idea connections
we have no coverage for the last following months pls see or
we may be porting out to other ...
Idea Cellular Customer Care's response, May 2, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina
Cancalled new postpaid connection i dont a new connection so please cancalled my request
Idea Cellular Customer Care's response, May 2, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lavina
Hi,

Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India

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