[Resolved]  Idea Cellular — deduction of balance for Rs 103/-

Address:

Anantapur, Andhra Pradesh

Sir, My Mobile no is [protected]. I have internet balance of 269MB. Suddenly my main account balance was falls down to Rs 26/- from Rs 129/-. In that time my net balance remains18 MB. I contact customer care and he told that " you are used multi system browsing in your mobile" so your main balance was deducted even your net balance is sufficient. This is not a sufficient reason that I am using multi system browsing that's why they are deducted my main balance. It is the customers choice to avail any number of browsers up to completion of net balance. Kindly see my complaint and refund my amount at the earliest. Thanking you sir.