[Resolved]  Idea Cellular — fake call from from [protected]

Address:Ratlam, Madhya Pradesh, 457001

My mother got call from number [protected] and he asked about all bank details and used my mothers account details for fraud transaction, this number is from idea cellular and it belongs to west bengal, i want idea to please help in this issue, please reveal the identity of this person and the money got credited to his phonepe wallet, please look in to it and help
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Dec 14, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta
Complaint comments 

Comments

I buy a idea sim card one year ago with life time vailidity of incoming call free life time. And now this company send the message on my no. He says that ur incoming call are off at that day. Last message n above messages.

Idea Cellular Customer Care's response, Nov 13, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta
I am using idea network last 10 year ago
But now i am facing last 6 month network Problem at my home .
I am given customer Care Complent but my network problem not solved.
Plz.chek do cheerful.

Regard
Idea customer
Khandu katare
Idea Cellular Customer Care's response, Nov 13, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
I have recharged the phone no [protected] twice with 199 plan.
The recharge was made as the message was not received .
One recharge was done with a recharge centre and the other was with using paytm.
Please do the needful.
Idea Cellular Customer Care's response, Nov 13, 2018
Verified Support
Dear Customer,

As per our recent communication, please visit to your respective retailer. For further query get back to us on 198 or 12345.

Regards,
Prajakta

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