Idea Cellular Complaints & Reviews

Hi am continusly watch movie from 7pm toady till 9.30 in between i got msg from idea,

Jus i checked messaged 8rs was charged reason don't know
I called to idea customer care she told she have a record for something i done something at that time so it's charged, i clearly told her that from past 2 hours i dint touch dial pad how can i enter something again and again she told i have a record really everyone or stealing...

I send lots of application to near idea service but only reply for wait. Actually when i called customer service she said to me we have already sent a cheque in your given address. But i didnt find any chq related to refund money. When i went to again nearest service center. He said to me refund money also paid in ur pack. But i didnt find any refund money. They didnt give me any satisfy reply. They cheated me when i converted the postpaid...

Dear sir/madam,

I tried to recharge from idea app for offer rc399, the amount had deducted from my account but the recharge was not done and the money was not credited into my account
I have mailed to the idea customer care service but there is no response still.
Please check and credit my amount as fast as possible
Details :
Name: falguni solanki
Mobile no. [protected]
Mode of payment:...

I have given request for change my number from postpaid to prepaid & for circle also rajasthan to NCR. My old number also closed & New number not started after 03 days has past. They have no solution for this. Customer care executive ask me to wait for some more time. Really Idea service is very poor. Never take idea connection....

I recharge 1 idea number which 1 digit replace by 5
my original number [protected] but by replace 5 incase of 6
recharged on [protected] of Rs 459 on 1.19 pm dtd 28/11/2018
Transaction id MH[protected] please revised its full amount
if payment done by google pay app, my number is [protected] idea
idea customer care discuss my problem they refuse that reverse transaction
for that they blame me...

Recently i activated i-roam pack for usa uc4999 from 7th october for 1 month. It was clearly mentioned to me that the pack was for usa activation and i made sure to use it in usa. While on my return trip, i was charged in germany even though i didn't use the network as i was on layover flight.
I was charged 7535/- in germany which is a ridiculous amount.

I have following points

1) its not my fault. Its...

First, they told that they will stop outgoing calls, what i see is that they had stopped incoming too. And above this, they had banned complaint and portability numbers too like 198 and 1900. What the hell trai is doing on this nuisance. There is no value of being so long with these operators. It is now clear that these private companies are just a # in the name of trust. Excessively frustrating experience with the so-called giant vodafone-idea...

Idea 4g internet not working in sangolda guirim - goa. Very poor network.. Calls dont get connected easily. Internet connection is not at all stable... It's getting difficult day by day as the calls don't get through. Surfing the internet is also a problem as nothing gets loaded soon. Due to the poor network connection lot of hardships has to be borne as the work remains pending and incomplete. It is a humble request to resolve the issue...

Dear sir,
My sim card is not showing any network for last 10hors
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone and even changed the sim card as well from idea store

It is getting very discouraging for me, i don't see any options available to solve this issue. My idea number is [protected], i can be contacted on besto
Besto. [protected]@gmail.com

Regardsbr...

I am trying to recharge since morning. I got successful prepaid recharge first message and data and also started after 10 minutes I got another message your payment could not proceed and after half an hour it stopped again.

I tried calling idea but no response.

There seems to be an issue between paytm and idea....

Dear idea consumers, please start switching to jio. Because these # over there are trying to steal your money, they'll ask you to recharge everyday on the name of some meaningless validity drama. Usually when you run out of talktime, they stop your outgoing services. But as now these beggars can't afford food, all these cellular losers are coming up with cheap schemes to loot customers. I just threw my idea sim today. Jio is best,...

My idea number has stopped from making outgoing call today on 27th nov 2018, even after doing recharge. I am getting frequent calls and also doing outgoing calls but then also it is stopped, screwed up with this type of service by idea, now i am out of station and not having any other number. Please look into this issue its urgent. I am helpless now. I need it to be resolved on urgent basis....

I accidentally recharged to a wrong no. For rs 398/- via paytm payment app and when i contacted the customer service centre they took the wrong no. Recharged, the correct no. And the ref. Number. I want the payment to be reversed as it was done mistakenly and i have attached the details of the payment done. Please make sure that the problem is resolved....

Hi, around two years i am using idea still now i didn't get 4g speed mainly my office @ info park kochi - 682042 and my home thevara kochi - 682013.
I am using this sim for my official purpose. I already complaint to customer telecommunication and service showroom still now no response.
Why you are treating customers like this. Very poor 4g speed
Please do needful...

I got message from 51998 number. One message charge 8 rupees on my number. I am not interested your service. So please deactivate service in my number [protected]. It is happened on 26.11.18 (Which was not know to me at that time) How can you do this without my notice?

Otherwise I will opt for porting to other service provider...

Idea customer care has called and informed about the new offer for the existing sim and service has been ported by providing false information about the package and other benefits which includes Netflix and Amazon prime.
But post activation and confirmation with customer care neither of these offers are available in the existing plan or they don't have any such plans.Idea cellular is falsifying the information and getting the customers....

I recieved message from 51998 on 26th November that I have been charged rs3. I didn't subscribed to anything. I haven't even used mobile data and still they charged. I talked to their customer care number when this happened earlier and told them to stop charging me and turn of any kind of service other than calls and messages but I guess they are just hell bent on lossing their customers....

I have 130 inr balance in my idea acc. And today when i try to make call it say my outgoing validity is over i need to recharge again for 28 days validity. Y i need to recharge again if i have balance. The worst network this is. Always force to recharge without any sence. It doesn't matter if you have balance or not. They force you to make call and spend money it my no i will decide i want make call or not who the hell are you order me to...

I had recharged for unlimited validity full talk time plan (Rs. 500) on 3rd october. Despite having over rs. 220 balance in my idea account, i received a message on 10th november saying that my outgoing services will be barred by 24th november. On the 25th i had to recharge with the rs. 35 plan, which for an internet-less mobile phone user like me is a complete waste.

Will i have to recharge again after 28 days (Validity of...

Hi,
Recently i have ported my mobile from vodafone postpaid to idea prepaid. I have paid my vodafone bill on the day i sent port message and cleared dues. I got my idea number activated on the next day.
After successful porting and activation, recently i got call from idea stating there is due with vodafone. I explained the executive that i cleared everything and to get in touch with vodafone. After few days i just got message...