[Resolved] Idea Cellular — fraud by representatives | |
Dear sir Please be informed that last month i was called by your representatives who pursued me to port my mobile number from airtel to idea. I was already paying rs.649.00 as monthly rental to avail- 1. Outgoing/incoming free in circle & roaming. 2. Data free as per plan. But i was offered same facilities with additional data for inr 449. So, i agreed to port my no to your network. But later i was confirmed by your customer care that i would be charged for out going in roaming until i pay inr 649 monthly. That time i was busy & was not in a position to discuss the matter in detail with the company & lodge a complaint. Well, now i would request you to look into the matter & provide me with the services offered by your representative for inr 449 & change my existing plan accordingly. As a proof i have whatsapp messages & voice recording of the said idea representatives. Thanks & regards Shahab adil Contact:[protected] Was this information helpful? | |
Oct 24, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Sep 06, 2017 Nasheer Shaik's response please verifying this no give me details as soon as possible
Verified Support Sep 23, 2017 Idea Cellular Customer Care's response Dear Customer, As per our recent telecon, your concern has been initiated by us under ref. no. C1-[protected] and you shall hear on the same soon. Regards, Lakshmi. | |
 6 Comments | |
Comments
Dindo service activeted my number without informing me from few days
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.
Idea Cellular - Bluelima service activated without my request on my mobile [protected]. This is second time, Rs.35 for a week.
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We would like to inform you, the above said service has been deactivated after the request. As checked, while using internet wap service has been downloaded and said amount has been deducted from the account.
Regards,
Lakshmi.
We would like to inform you, the above said service has been deactivated after the request. As checked, while using internet wap service has been downloaded and said amount has been deducted from the account.
Regards,
Lakshmi.
Sir my name is shahina [protected] this number person is cheating me this person some amount deposted his account but now i call switched off so please give me details
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We would like to inform you even though number is from Idea the concern is not from Idea. We suggest you to file a FIR against the same.
Regards,
Lakshmi.
We would like to inform you even though number is from Idea the concern is not from Idea. We suggest you to file a FIR against the same.
Regards,
Lakshmi.
My idea prepaid sim card is not working properly.so i am requested to kindly replace sim card.
Regards,
Seema Srivastava
B/19, Vrund Residency,
Ankodia Road, Laxmipura
Gorwa, Vadodara- 390016
Regards,
Seema Srivastava
B/19, Vrund Residency,
Ankodia Road, Laxmipura
Gorwa, Vadodara- 390016
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
We request you to visit Idea Store to replace your SIM. To know about our store locations, please click the following url http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=gujarat
Regards,
Lakshmi.
We request you to visit Idea Store to replace your SIM. To know about our store locations, please click the following url http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=gujarat
Regards,
Lakshmi.
Dear sir/madam
I have recharged my phone [protected] with Rs 404 for unlimited calling and 1GB/day 3G/4G data for 84 days but right now its not working since last 6 days.
pls look into issue and resolve ASAP
I have recharged my phone [protected] with Rs 404 for unlimited calling and 1GB/day 3G/4G data for 84 days but right now its not working since last 6 days.
pls look into issue and resolve ASAP
Idea Cellular Customer Care's response, Sep 23, 2017
Verified Support
Dear Customer,
As per our recent telecon, your concern has been addressed and communicated.
Regards,
Lakshmi.
As per our recent telecon, your concern has been addressed and communicated.
Regards,
Lakshmi.
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We request you to share your Idea contact number to assist you.
Regards,
Lakshmi.