[Resolved] Idea Cellular — fraud details needed | |||
Please give me the registration details of mobile number [protected]. Please provide me details of this number, on whose name it is registered and from which district it is more operating/operated. Date of incident-24/09/2019 The problem was taken place at badami taluk of bagalkot district, karnataka state. Please provide me as much as details available of the mobile number [protected]. Request you more and more... Plz provide details of the caller... Was this information helpful? | |||
Nov 6, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 05, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, We would request you to take legal action against the same. They would be the right person to help you on your concern. Regards, Prajakta | |||
5 Comments | |||
Comments
I have recharged my idea prepaid mobile [protected] on 21/9/19.the amount was deducted but not credited in mobile .i recharged from idea cellular limited official website.no message was received.amount was 399..discount of 50 rupees received.transaction id--20190921111212800110168199489023846..
Idea Cellular Customer Care's response, Oct 2, 2019
Verified Support
Dear Customer,
As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.
Regards,
Prajakta
As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.
Regards,
Prajakta
I have not performed any action and Idea has deducted Rs 8 from my account. When I contacted them, they were unprofessional in answering queries and good at arguing with customers. This is not the first time to experience such issue with Idea.
Idea Cellular Customer Care's response, Oct 2, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
I made a online recharge of 459 on [protected]. money deducted from my account but recharge balance not credited into my mobile.
Idea Cellular Customer Care's response, Oct 2, 2019
Verified Support
Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
Hello I am Ravi Pandya.
I got daily 15-18 calls from out of country.
Its very hard to use your service.
So please call me [protected].
I got daily 15-18 calls from out of country.
Its very hard to use your service.
So please call me [protected].
Idea Cellular Customer Care's response, Oct 2, 2019
Verified Support
Dear Customer,
As per our recent communication, we would like to inform you that your concern has been raised under 1-329680333288 is in progress and accepted date for the complaint is 11/10/2019 & we will get back to you at the earliest.
Regards,
Prajakta
As per our recent communication, we would like to inform you that your concern has been raised under 1-329680333288 is in progress and accepted date for the complaint is 11/10/2019 & we will get back to you at the earliest.
Regards,
Prajakta
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta