[Resolved] Idea Cellular — have taken replacement for 3g, to 4g card but not activated till date

Niranjan Bandekar

from Panaji, Goa

Address:

403515

Hello, i got new 4g card. The last message sent by me "y" to "59462" is on sunday 10/12/2017 at 12.30 noon. Also to this sms, i recived revert as "thank you for consent. New sim for idea no.[protected] will be activated shortly. Old sim will work till new sim is activated."

My old sim stopped since late sunday and now i am out of both the sim.

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Jan 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,
As checked in our system your number is active, if you require any more information or query please contact us on 12345 or 198.
Rgds,
Saransh

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Comments

ykm123789

from Jabalpur, Madhya Pradesh

My 30 rupees idea scrach card is not avavailable

Idea Cellular Customer Care's response, Dec 13, 2017

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina

Matti Giri

from Hyderabad, Telangana

[protected]

Idea Cellular Customer Care's response, Dec 30, 2017

Verified Support

Dear Customer,

Kindly elaborate your concern so that we can assist you on the same.

Regards,
Neha

JoSm

from Kodungallur, Kerala

I got a message saying my big fat store is activated and 105 rs is charged.I have not requested for this And I don't want to activate this.Can I get this amount refunded as soon as possible?

Idea Cellular Customer Care's response, Dec 13, 2017

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina