Idea Cellular — i lost my sim but showroom persons ask the new sim charges 250/-

Address:Sai Baba temple road, Khammam, Andhra Pradesh, 507203

Dear sir/madam

This is padmachary from madhira. I was losed my mobile. I went to idea centre in my location madhira. When i was ask the new sim. She told me 250/- rupees charge.

My new sim card is 25/- but when i losed my sim, it was 10 times double the charge

Please this is not right way of the customers arrassing

So please kindly help on this issue. As early as possible

Regards
M v padmachary
[protected]
Madhira
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I recharged twice 30&36 but it's not got active but my amt as dedected from bank but it's not effect Ed my incoming and outgoing cal r banned wt to do nw I want explanation and refund if it's not affected

Idea Cellular Customer Care's response, Jan 18, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Meri bhi same problem hai UPC cannot be generated as the mobile number is not configured.Please contact your service provider. please resolve my issue

Idea Cellular Customer Care's response, Jan 18, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Hi,

My Idea number [protected] is deactivated due to less usage.
Please help me reactivate the same number again.
Idea Cellular Customer Care's response, Jan 18, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta
neeleshchouhan's reply, Feb 6, 2020
My contact no. is 9533615462

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