[Resolved]  Idea Cellular — Idea internet balance lost

Address:Porbandar, Gujarat, 360575

I have recharged the internet data pack of Rs 299 and i get 1.25 gb internet balance on december 5 at4-30 pm but later at 6o clock i recieved a sms that u have recharged Rs 99and u get 300 mb internet data pack and my last balance get lost not carry forwarded i have called costumer care not giving any responce so please get my data pack back
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Aug 7, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. To assist you further, please share your contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
My mob no [protected]
Dear Customer,

We regret for the inconvenience caused to you. To help us serve you better, please message us your Idea mobile number and the alternate contact number. You can also visit our website, www.ideacellular.com or contact 121.

Thanks & Regards,
Customer Care, Idea Cellular

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