Idea Cellular — Illegal deduction of money from post paid account | |||||
Great message from my bellowed idea cellular post paid connection. (My post paid connection number: [protected]) " your mydala deals pack has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 35.[protected]@1week as applicable. To deactivate sms stop to 155223." Neither i activated any service or i have given consent to subscribe any of this service. Any way this is not the first time getting cheated by this post paid connection. Last month (March 2016) bill also i got gift from idea as "ditto lite tv" subscription there also i have charged rs: 150 illegally. I raised complaint and done all the communications and finally got confirmation from the customer care department of idea that. You should watch your browsing and we cant refund the money. This month (April 2016) also i have to donate to this big company from my limited salary for this"mydala deals". Even what is that also i don't know. I have connected to the customer care again and he informed me that its been activated and we can do only deactivate it and we cant refund the money because its already charged. Kind request to idea cellular & mydala:- i have understood from the list of vas services provided by idea cellular that "mydala, ditto lite tv, etc" are doing business partners they collect money from the poor customers like these type of cheating tricks and divide money. Better cant you go and send you ppl for charity in bus stop and railway station.. You can earn more than this. Or else you can apply to central for a charity fund. If you don't know how to make profit by true and fair dealings, don't loot poor customers, do something other. Because today you might earn from me but tomorrow i wont we with you to loot me or might be somebody other fools. But you cant run this for a long time. I don't want your reply also for this complaint because i know what is your reply i have experienced last month. This just for my courtesy to the general public. Truely, Aneesh Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Dear Customer,
As per your telecon with our customer service associate on 13th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 13th April 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular