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I have done an online reacharge of Rs 50 as on 12/02/2018 through net banking. Payment is deducted from my bank account but reacharge not done. Kindly do the needfull...
Idea Cellular Customer Care's response, Feb 20, 2018
Verified Support
Dear Customer,
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina
Check sr number : Q[protected] for details. 150rs are cut and you are saying there are no deductions found? This is prak of your ignorance. Also i have reveived sms from idea regarding pack validity and not flash sms.
Idea Cellular Customer Care's response, Mar 3, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. As per our record, you've been charged appropriately for data usage on 12/02/2018. Also, we suggest you to send an SMS as NO<space>INFO to 1925 to give data consent and to avoid the inconvenience. However, if any special offer is communicated to you via SMS we request you to share us the screenshot of the same to assist you further.
Regards,
Lavina
Sorry for the inconvenience caused. As per our record, you've been charged appropriately for data usage on 12/02/2018. Also, we suggest you to send an SMS as NO<space>INFO to 1925 to give data consent and to avoid the inconvenience. However, if any special offer is communicated to you via SMS we request you to share us the screenshot of the same to assist you further.
Regards,
Lavina
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Network is so bad that i cant recieve calls
Plz help
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue along with your alternate contact number.
Regards,
Lavina