[Resolved]  Idea Cellular — Juice up service charges

Address:380001
Website:ideacellular.com

I would like to inform you that one juice up service is activated from web for my no. [protected]. For this it took 150rs charge. I haven't used any service or download anything named juiceup services is activated without my knowledge. I request you to not to fool people by activating such services and apply charges in their bill for the service that they have not used so please deactivate and refund my valuable money. Waiting for your prompt reply...
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Aug 28, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 17, 2016
Idea Cellular Customer Care's response
'Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
May 18, 2016
Idea Cellular Customer Care's response
Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

Idea — Information

Sir my no is [protected] plz sand me call details for last one month my email I'd is [protected]@gmail

Idea — Puk code

Dear hi puk code plz sand

Idea Cellular — Deactivate internet

Please deactivate the internet assessment given to my mobile no-[protected] and do not apply any net charges any more.

Idea — 3g Data Recharge not done

Hi Sir/Madam, I have done data recharge of 159 at my idea no [protected] on 5-dec-15 through idea website.Money deducted from bank but rechage not done.please solve this issues asap. Thanks Utkarsh

Idea Cellular — My data pack stolen

Mob no [protected] Recharge of Rs 299 1.25 gb 3g was done on dec[protected] pm but latar at 6-00 i recevied one sms u have recharged Rs 99 and my old data lost costumer care sevice not responding any more ...!!!

Idea Cellular — Postpaid connection convert to prepaid

Dear Sir, I have a Postpaid Connection (IDEA), so i want to change Prepaid Service, how is possible. What is the procedure for the same.

Idea And Uninor — Lost my sim card

My sim card lost in 30/11/2015 mo no [protected]and [protected]. please give me location of my mobile and call detail nov month 2015 send to mo no [protected]

Idea Cellular — Balanc or net pack reduce

My balanc was reduced from main balanc n aftr i recharg my num wid balanc n net pack bt today morning i saw my balanc was zero wn i coplaint in castumer care service, nobdy give me a setisfie ans.

Idea Cellular — Very excess bill

My bill of cell no [protected] is much excess

Idea — Lost sim

Dear Sir/ Mam, I am using idea mobile no.[protected], I lost my mobile along with sim card . So i am requesting you to sir/Mam kindly provide as a same number thank you,

Idea — Idea Internet.

My idea no is. [protected]. I have recharged with 1GB data benefit. But I have got only 778 MB to use. Can you please help me, what can I do for that. I have attached a proof of this. Thanks

Idea Cellular — Activation of services without any request

It has observed after receiving bill from Idea that Miss call alert and Dialer tone has activated without my consent. You are requested to REFUND MY AMOUNT WHICH HAS CHARGED

Idea Cellular — Recharge Benefits not received of Recharge Amnt 101

Dear Sir, I Have done Recharge of 101 Net recharge yesterday. My balance from my bank account was debited but still I have not received recharge benefits.

Idea Cellular — My bill added Extra payment Rs.100 (future)

I am not used GPRS system my mobile no.[protected]. Your company charge 100 Rs. future charge in GPRS system. So my bill is very high. & My mobile No.[protected] is also increased Rs.25 added in future charges.

Idea Cellular — Non receipt of bills

In site of repeated request, bills for my postpaid No. [protected] and [protected] are not being send online/ email

Idea Sim Card — Sim card rejected

I was using idea prepaid card, but suddenly my sim has been rejected please reactivate my sim. my mobile no. is [protected].

Idea — Missed caal from isd no.

i got many missed call from[protected],[protected],[protected],[protected], [protected],[protected], ,[protected],[protected],[protected], ...do solution

Idea Cellular — Incoming calls detail

I need information of my incoming calls on[protected] my number is [protected] pls send me SMS or mail on [protected]@gmail.com

Idea Cellular Company Employees — My prepaid request let process

I have submit request 11 September / 12 September 2015 but my request process 17 September 2015 o have compliant for my idea showroom navrangpura Ahmedabad but not solve my solution

Idea — Due To Idea Postpaid sim blocked

My Idea Postpaid sim blocked From Past 2 Days Due To Asking PUK CODE PLZ RESOLVE THIS PROBLEM ASAP

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