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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
Complaints 16713
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9872
Unresolved
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Idea Cellular reviews & complaints page 445

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V
venumaheshuni
from Bellampalli, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea postpaid bill refund request being neglected

Address:Karimnagar, Andhra Pradesh, 505001
Website:www.ideacellular.com

Dear sir/madam,

I've paid my idea post paid bill on 20th april 2016, through idea app so that a discount of rs. 50/- will be applicable on the next invoice. But that does not happened.
Please find the attached screenshot for the bill paid through idea
App. But i didn't get any rebate on my idea bill of rs. 50/-. Kindly
Find the attachment which i got a mail from your idea that bill will
Be...
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S
snehapoddar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for services which are deactivated on my number

Address:41104

I dont know how many times i have sent an email to idea customer care for deactivated of CUG pack but they keep on activating on my number([protected]) again and again without any prior consultation.
Recently on 21st March, CUG pack was again activated on my number and I have written to idea cc to deactivate it. I have got a confirmation email that the CUG service has been deactivated on my number.(I have attached screenshot of email...
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V
Vihanks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are cheating harassing

Address:Patna, Bihar, 800004

Sir ye idea company walo ka kehna hai ki idea 2g Internet ki speed 256kb/s hai but ye log bas cheating karna janti hai ye log to real speed bite per sec me deti hai jiski wajah se mobile pe Google ki home page bhi thik se nhi khulti... Aur inke tv add se bhi harassment hoti hai ...tv pe to dikhata hai... (no ullu banawing idea Internet lagawing) aur customer care pe call karne pe koi responce nhi dete..call disconnect kar diya jata hai ya...
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S
san_dj7171
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing wrong info about internet packs (rental 299)

Address:Thane, Maharashtra, 421301
Website:WWW.Ideacellular.com

I Santosh Jadhav using Services from last 4 months having rental 299 PM ..this plan was sold by one of the Sales lady (Number-[protected]) she told me that 1 GB 3G wiil get you on every month but when i had confirmed with Customer care they told me that for inital 3 month you have only 1 GB 3G Data free...after that you will be charged 250 rs extra...

This is purely an fraud ...this number is not reachable now/switched off ..br...
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M
Mahesh Raavan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network disconnected

Address:Bangalore, Karnataka, 560066

Dear Team,

I have requested to migrate my number from postpaid to prepaid. My postpaid is disconnected on Saturday but its already monday and prepaid sim is not yet activated. I dont know how many important calls i have lost, I have called them and asked to keep my number activated till the prepaid gets active. Who will bear the loss of 3 days calls, what if i have missed any business call.

My Number: [protected]br...
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N
newruparel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile issues

Address:380015

Pending issues:
1. I have not received my returned check for which idea collected cash and check was not returned actually. I was forced by threat of disconnection. This is pending since september 2015. Letter to local idea office given here is the proof attached.

2. My full dnd status suddenly was shifted to half dnd without my knowledge and since last one month i was being harassed without my fault.

2....
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R
RajeevPa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted for no reason & even not answering

Address:201002
Website:www.ideacellular.com

Hi
I demand to raise a strong complaint against idea prepaid they deducted my amount for no reason today at 10:33am when i called up customer care he said that for some quality service u were using thats why amount deducted when i asked which type of quality service as since yesterday i did i eevn not dialed a single number...then what is the reason for deduction & this is not for the first i raised a complain numerous times but idea...
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F
Faisal786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill amount

Address:Bangalore, Karnataka, 560066

I have ported my no [protected] from airtel postpaid to idea postpaid service. And there is no network coverage in my office. Once we ported we can't change the service for 3 months. As there was bill is above as per my plan and also no network coverage. Already have raised the complaint about this. Without use of service also am paying the amount from past 5 months. Now also i have got 513. Pleae check regarding this issue as am paying the...
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P
pramodpalghaziabad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcefully activated dialer tone without my knowledge

Address:201001

Sir/madam,
I am using this idea services since long. I have never asked for the dialer tone to set to my mobile no.: [protected]. I do not know how without asking the dialer tone is forced to my phone for which they charge rs. 249 for 1 year. Idea cellular just sent me a sms on date 18-may-2016 from number 54300 and mentioned that they have charged me and activated the service.

This is sorry state from the best service...
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S
surajtorane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card not get

Address:Thane, Maharashtra, 400604

I have airtel sim card (Prepaid) and i applied mnp on 12th may 2016 into idea cellulari (Prepaid), still i cant get my new sim card, i already visited 3 times on store but no on reply yet. Kindly help me out. I was asking my new nano sim card, but they are not providing, i ask them but they not giving proper services they already committed but not happing....
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V
vasu chand
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Could not entertained my request

Address:New Delhi, Delhi, 110007
Website:www.ideacellular.com

Hi,
My name is sagar and i lived in north delhi kishan ganj area old rohtak road. My mobile number is [protected]. I have facing problem in switching my idea sim from postpaid to prepaid. Problem arise when i go to your store kishan ganj market idea store for the concern, they ask me their server is not working after that i visit the shop again they said go shastri nagar or other karol bagh branch to switch sim. Then after i visit...
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E
eswar rathala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without checking the original - duplicate sim provided

Address:Rangareddy, Andhra Pradesh, 500072
Website:www.Ideacellular.com

I sent this mail to nodal team on 15 may till i have not received and revert
One fir was registered on my name in one of the police station in hyderabad, the lady who registered the case does not find the proper evidence to prove, so gained my id poto copy walked in to idea store and took the duplicate sim on 7th may around @ 15:00 hrs and strated misusing it

Name: eswar chander
Mobile number : [protected]...
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B
bhadra4785
from Kakinada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding data collapse

Address:East Godavari, Andhra Pradesh, 533450
Website:Data collapsation of rechages

Dear Sir/Madam,

This is to inform you that I recharged my Mobile number [protected] With RC197 on[protected] While using this plan I got so many messages . In that messages indicated that If you are recharge RC154 you will get more speed then I realised and rechareged with RC154 Then I lost all my previous data and I got benifit of RC154 only.

Because of your messages I lost RC197 so I request you Please activate...
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R
ronakvdpl
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake commitments and worst service provider

Address:Rajkot, Gujarat, 360311
Website:IDEA

This company is completley fake not single response knows how make fool of a client (Cug). Compaling from 45 days was commited bosster to be kept in ofc. Not a single turned up yet. Amrish [protected] our cug connection handler is full of. Thr technical is nonsense replerier rahesj kherade [protected]. Thr marketing dosent knw thing give replies hey vaya. [protected]. For further info call me on[protected]....
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Sekhar459
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet activation did not given but data has been charged

Address:517541

Hi, my no. Is [protected], i had recharged for internet balance of amount rs.253/- for 2 gb data (3g pack) for this i didn't received any messages for the service of activation or any information regarding the recharged amount.Instead of that my main balance has been deducted of amount rs 5/- and when i checked my data balance i is showing 227 kb of data remains and the date of validity is showing as 16/6/2016, but i didn't use my data pack...
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M
manzoor hmd
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deductions from main balance

Address:Kurnool, Andhra Pradesh, 518001

I am a old costumer of idea.
i had a 3g idea sim, but due to calls from idea office to convert from 3g to 4g i had upgrated my sim card from 3g to 4g..
after converting i was using internet in 4g mode because i had 4g balance approx 1gb in my account..
but they are deducting the amount from my main balance insted of internet balance..
they have deducted about 150 rupees from my main balance un necessarily.
and...
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S
Sudeep Pal
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile number - 9911566557-disconnected without information

Address:Jaipur, Rajasthan, 302020

Hi i am abhilash from delhi. I was using idea no.[protected] for many years now before i shifted to jaipur professionally.
I was still paying bills but one day i chwcked that my above no. Has been suddenly disconnected by idea. When i contacted visited the store they misguided saying that number is ported & not available with idea. Plz request you to help me get back my number as i have never given any documents for port of above no.br...
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A
ankushdhamija
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit limit exceeded and barred my services

Address:122001

Informing you that i am using idea sim contact no. [protected] & [protected]. Currently i am in italy, reached italy on 3rd may 2016 and will stay for three months for official projects... Before coming i had confirmed from customer care that my international roaming services has been activated and there will be no charge for that instead there will be charge of incoming, outgoing and data usage...

After reaching to italy......
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anandkrishnanand
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non crediting of top up prepaid amount

Address:Thrissur, Kerala, 680664
Website:idea

To top up my prepaid mobile, i opted an internet banking for rs 250/- on 30 apr 2016 and the amount has been debited from the account on 01 may 2016. Since the same has not been found credited to my phone account, i contacted the idea customer care. It has been confirmed to me that the same has happened due to some technical issues and will be credited with in 24 hours. I contacted the idea customer care again and they informed that the amount...
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Govind Lunsawant
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No resolution for my issue

Address:Pune, Maharashtra, 411058

I am idea postpaid customer for more than 3 years now but after making 3 days ago i am facing wired issue with idea network whenever i get call it shows me unknown number and i can't connect to 3g nor even 2g even when all settings are correct...

For this issue i have called twice and cc told me they are not able to solve from there end and will forward my number to concern department and within 24 hours.. Just after my call...
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