[Resolved]  Idea Cellular — misbehave & refund the postpaid bill charges [protected]

Address:

110003

sir,
As per trailing mail, your deptt continuous misguiede & misbehave with me, please look into the matter & resolve the issue on priority basis, details as given below:-
1 purchase new sim in nov 2014, can you confirm me all document submit in the name of om prakash meena or not

2. If yes why your system showing my name as om meena

3. On 20 aug 2017 i lost my mobile & block the sim date. Next day i visit connught place idea store & provide the pre paid sim, which sim not activate due to name mismatch.

4. Your idea store representative suggest me, we can issue post paid sim & activate within 2-3 hours. At that time i have no option due to my no. Very old & my business depend upon this no. But i request that person please try to give me prepaid paid but that person interested to provide me post paid with very high plan 349/- next time when i visit idea store to convert to post paid to pre-paid they misbehave with me.

5. Matter raised to your customer & appellate authority but as on date matter still pending. Neither they confirm me documents which are submitted to you in nov 2014 nor refund the post paid charges as they assure me refund the full amount after convert to post paid to pre paid.