Idea Cellular Complaints & Reviews

Dear sir,

This happened today 21/09/2017, when i got a call from mobile no, [[protected]] where a lady said we are calling from sbi credit card and she asked the credit card details for the purpose of issuing a fresh card and updating my reward points in the new card. I gave the card number and she asked the cvv and argued not to give otp. But i convinced as i got the sms stating reward points have been transferred to the account. When i checked the sms the transaction has already been completed.

Please request you to help me on this matter to get back the amount.

Card details :

Sbi bank ([[protected]])

Rs.5000.00 was spent on your sbi card no. Ending xx5552 at idea cell-billdesk on 21 sep 17. Remaining credit limit: rs.0.00.

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

Rs.5000.00 was spent on your sbi card no. Ending xx7268 at idea cell-billdesk on 21 sep 17 remaining credit limit: rs.0.00

All the transactions are under settlement
Date description type amount spent (Rs.)
21/09/2017 idea cell-billdesk mumbai in 5, 000
21/09/2017 idea cell-billdesk mumbai in 5, 000

Please do the needful so that the frauds do not get the money

My SIM card block can you give me puke code I am now ksa my number is [protected] my saudi number is [protected]

I (Sanjeev kumar punia, mobile no.-[protected]) and my wife (Mobile no.-[protected]) were idea customer since last more than 10 years. One of my friend was transferring rs. 9, 370/- to me through paytm on 09/03/2017 but by mistake he paid the bill of my mobile ([protected]).

I tried more than 20 times to customer care as well as idea store to get the money back but could not get in more than 3 months.

Finally, i left with one option to port the number but after that also i did not get my money back till date in 4 months (As maximum time is 2 month). I mailed to customer support also in this regard on 08/09/2017. Now, it became the height of trying from my side and i have only one option to file this complain in national consumer forum.

Today i send the mail again...

I loss my old idea number
I forgot that the number is taken from which is
I confused between three name
Mumtaz ganihar, firdos rudrawadi & sayad Ahmad ganihar
Number is [protected](I lose this number )
My present number for contact
[protected]

Hello friends i purchased mobile on 14th september 2017 redmi 4a 3gb ram and 32gb internal. I am staying in sri sai manikanta boys hostel, sri sai nagar, nizampeta x road near jntu kukatpalli hyderabad.
In my room someone stolen my moble on 19th september, i used only 5 days. So please any one find my mobile when anyone selling or buying that mobile please inform me.
My ime 1 :[protected], ime 2 :[protected] s/n : 15815/80079188. So please please anyone selling that mobile inform me. Mainly hyderabad jntu kukatpalli that side someone stolen that mobile please friends please. Find imei of that phone is *#06#.
My mobile no [protected], [protected].

As i didn't remember on whose address proof my idea mobile number is registered, i wanted to know the address proof details of my idea mobile number [protected]. So that i can link aadhar to my idea mobile number to continue without any interrupted services.
Please let me know my address proof details of my idea number at the earliest possible.

Thanks,
Samara.

सर मेरा 4g फोन है फिर भी 3g नेटवर्क बराबर मात्रा में नहीं रहता है जिसकी शिकायत भी की है बार बार फिर भी सुधार नहीं किया गया है। स्पीड भी 2g की मिलती है 3g के नेटवर्क पर यदि कभी 3g नेटवर्क मिलता है तो। मो9 [protected] पिन कोड 230126

Idea staff is talking like goons with my family while i am living out of india.
Idea staff words are "ghar se uthwa denge"

They are talking about some idea bill of 1275 rupees. Which number they don't know. Where is the bill, they don't know. They said idea given us complaint that your bill is due and we are calling from court.

I was using idea number in bangalore before 6 months and i closed my number and ported my wife number to prepaid as i was moving out of country. After i moved, i haven't received any bill or any payment reminder if pending for any of my number (Neither email nor mail to my permanent resident).

Now suddenly they are talking like goons without any bill or any information? My wife got scared and paid the said amount to idea people as she could not reach me to discuss, i was in different time zone and i was sleeping when it happened.

Idea staff given my wife 1 hour of time to pay the said amount or "ghar se uthwa denge" kind of language. They called 40 times to my sister with bad abusive language.

I called idea apellete team and asked to take an action against their for harassment.

We got call from below numbers :
[protected]
[protected]

In case you want to reach out to me:

[protected] - my wife
+1 [protected] - my international number

For idea [protected]
1. Given dox and taken replacement sim on[protected] from deolali idea store.
2. Recharge of rs 120 done as they told us from deolali idea store
3. Sim not started on[protected] night at 10 pm as they and said.
4. On 13-9=2017 complaint forwarded thro idea store mumbai naka, nasik they inform that your dox were not forwarded contact the deolali idea store again.
5. Recd message in evening confirming that your sim ready for replacement and dox completed etc.. But sim not activated
6. Complaint again and given dox again to deolai idea store and sim activated without problem and again complaining
7. 19-9 night sim deactivated.
8. Compalint in morning at 198 they said we have raised issue and you will recieve complain no and sim will be active within 4 hours means by 1300 hours on 20-9...
9. No compllaint number received
10. Again complaint at 198. They said your dox means adhar copy not received. They did not register any complaint and asked me to contact deolali idea store where i have initially submitted dox. They asked me to be polite with such irresponsible staff you have appointed for customer care.
11. Why should i be polite with them. Because i am a customer (Football) so your people should kick me and my time and my reputation etc.
12. Given dox adhar card again at deolali idea store today evening at 1900 hours.

Now can you update me what is my fault.
1. As per talk with 198 : your idea store deolali has given me sim card without any adhar dox... So it should be fault on your staff from deolali idea store based in nashik district.
2. My sim was made active 5 days without any documents received from your idea the service provider is that, my fault.

I have received the message for teleporting im trying to call on 59059 but it keeps on connecting.. plzz activate my idea number-[protected]

@idea

Hi team,

I got a fraud call from a son of a # his mother by 100 ppl.. Deducted 9700/- from my account and which is been transferred to idea money... I even cald customer care and they told will get back my amount.. Finally cc told its with legal team.. Still i haven't got any update... It's like 3 weeks now... Could you please have a check and updated me on this...
Sr # 1044156
Number: [protected]

Regards,
Satish kumar

Hi Team,
I have idea postpaid connection -[protected] and want to port it in other network.

But not able to send PORT SMS on 1900. I am Getting an error message as "Undelivered".

I have complaint about this issue in idea customer care, Issue did not not resolved till now and they have closed the Ticket.
Kindly help.

My sim card barred by trai


I'm using idea sim card number [protected]] since 2012. I got one message "your connection would be barred within 48 hrs as per trai guidelines due to promotional activities done from your number without telemarketers registration"
But actually i did't used my sim card for any promotional activities. Everyday i will sent some sms to my friends and relatives. I don't even call often. Without any intimation i got this message. I don't want to lose my number. Kindly help me. Thank u so much...

I checked a offer on application and make recharge for the particular offer after it they are deducting my balance saying that here mentioned tnc but i did not see here writing any tnc or cup apply...
When i talk to the support 198 they said me you can do anything for this we will not provide you satisfaction...
I do have screenshots of offer showing on application...

Trai — mnp rejected by idea 2time that bill is pending

I have applied for mnp of idea no [protected] to vodaphone but it was rejected on that bill is pending but in reality bill was in (-10) that is it was overpaid and my account show rs 49 and i have deposit rs 150 on 18/9/17 after deposit my account show rs-160 i have already deposited security rs850.
So i want to lodge a complaint against idea cellular it happened two times

I received a sms from ideacellular that a data pack has been activated in my no. It was a shock 4 me as i didn't requested 4 data activation n all.
So i called customer care at 198 within 5 mins of receiving such sms, and told him my concern, but rather solving problems he talked so rudely that u must have been done something to activate this service. I denied, then he asked 4 proof. That what proof do i have that i didn't communicated to activate this service and misbehaved a lot...
How any one could proof that he didn't call someone to activate some kind service.
This is all billshit.. Resolve this problem..
I am using idea postpaid since last 4 yrs by now book noppopoo a big noooooo.

Urgent action from ideamoney required

Please note, some fraudster called me from the number:+91 [protected] and made 4 fraud transactions using my debit card number. Please cancel the transaction and send it back to me asap. Please revert as to how to contact customer care and get back my money

4 transactions of rs. 4989.0 was made when i got the alert on my phone. This needs urgent action.

My number is [protected]. I close my number becasue idea compney say me to pay my bill that time im using my number [protected] is runing and idea say my porting bill amount 1250 pay another compney. Were r u all compney member that time i m porting my number without cler bill y r u poritng in idea and your all custmore care no recive my call. So i have a same number in prepiad conction so i close my number in pospaid

I am using idea. I think worst service provider as have dialed 198 thrice and complaint of getting these flash messeges at regular intervals of not more than 2 to 3 minutes. First time they said wait for 48 hours and the complain will be resolved. Thereafter when it didn't i called back after 48 hours only to listen the same. Then i called his senior, from there i got same reply but believing in them i again waited but couldn't get my complaint resolved. Today again i called and got same reply even from the senior. They say they can't. I ask if they can't, how they can start such a harassing service without the consent of customer. I am pissed in complaining and trying everything that they say but all those in vain. First they say do by yourself by getting into your phone's settings. But i couldn't find the option they were saying would be there. At my second attempt to complain they said go in your display settings and from there turn off these messees but i couldn't find any such setting. Third time when i was complaining he said try from sms settings. I said there is no such setting, he replied try calling micromax service centre or the seller of the phone. How stupid are they. A service forced by them, they say will be resolved by mobile phone company. This is totally extortion of customer. And even the flash messeges include the vulgur contents. Who gave them right to expose anyone to such content without his/her consent? And worst experience with customer care service of this telecom provider. Lastly i was told to sms stop to 58595. But i couldn't get it resolved yet. I am attaching hereby a screenshot from the flash messege.

Have an idea mobile number - [protect] from past 2 years. For some reason i haven't used my number for around 3 months and one day i came to know that my number has been allotted to someone else. Even today i am using that number in my whatsaap.

This is so unfair as i have that number of mine linked to all my bank accounts, gas, aadhaar card and every other document of mine. So i will go to consumer court and file a suit against idea if they don't start my number.